Hr Generalist Resume
Atlanta, GA
Administrative/HR Highlights
- Maintaining calendars and coordinating events and travel arrangements
- Generating reports and assist upper management with other projects as needed
- New hire orientations/ terminations
- BSBA and a “can do” attitude
- Performance evaluations/ improvement systems
- Communication and interpersonal skills with all levels of management and or vendors
Confidential Atlanta, GA
Software Company
HR Generalist (08/2006 – 6/2012)
Promoted to fulfill a broad range of HR functions, including recruiting and training employees, employee relations, overseeing mentoring and coaching. First person of contact for all benefits, personnel issues, inquiries, etc.
- Worked with senior management to revise and or create HR policies, procedures, and develop orientation, training and incentive programs.
- Coordinated groups and created training materials for on-boarding
- Processed all new hire/ termination paperwork as well as on-boarding
- Created and environment conducive to positive dialogue across the organization
- Conducted quarterly town hall meetings to keep employees abreast during an acquisition
- Implemented hr policies, programs and practices, including staffing, compensation, training, and performance management
- Supported HR Director and other upper management with facilitation and or projects as needed
- I created and expanded cost effective incentive programs. I also got buy in on telecommuting and flex hours
Confidential Atlanta, GA
Medical Practice
Supervisor (5/2004 - 8/2006)
Promoted to supervisor to manage 5 others in a high volume medical setting. I performed various HR duties as well, i.e. interviewing, training, and compliance and performance management. I also worked on a major implementation project as team lead and team associate.
- Reconciled fee slips for billing purposes, maintained medical records, HIPPA
- Supervised 5 employees and delegated tasks as needed
- Worked closely with 13 providers to ensure and accurate coding and documentation of files for auditing purposes, verified insurance benefits, collection and posting of payment
- Handled escalated patient concerns and complaints
- Initiated and coordinated a cross training program that allowed staff to work in other departments and or locations, also approved time off
- I assisted in the development and of streamlining patient wait time. This operational change allotted for more patients on schedule, increasing revenue by 25%
- Worked within a team to assist with implementation of new software that allowed the practice to become electronically inclined
Confidential
Admin Assistant/Receptionist (4/2002-5/2004)
Performed administrative and general office duties for several VP/Directors companies such as Choicepoint, Ikon Office Solutions, and Makita Tool.
- Drafted correspondence, emails, etc maintained calendars, greeted clients with a smile, ordered supplies
- Faxed, copied, handled travel arrangements, and events, bank deposits, and general A/R duties
- Worked as a customer service rep at Choicepoint in call center environment handling SR22’s, MVR, and credit reports
Education
Confidential University
Bachelors of Science Degree in Business Administration
MS Office Suite 2008, Excel, Outlook, PowerPoint, PeopleSoft, Nextgen, Mac and PC, and on boarding, ATS