Recruiter & Trainer Resume
New Jersey, NJ
Conversant Business Professional & Human Services Specialist:
- Eight years of commended performance in executive management, customer service and corporate manager support roles, such as personal assistant, benefits specialist & coordinator.
- Expert in customer care/communications, problem solving, relationship building and associate training and business development.
- MS Office, Social Media "power-user" with additional proficiencies in assorted databases.
- Developed and implemented comprehensive recruiting programs for corporate business.
- Broad-based human resources knowledge to effectively interact with senior management.
Adept Education:
-
Confidential - Phoenix, AZ
BA Psychology & Human Services,
Degree Expected 10/2013 -
Confidential - Norwood, OH
AAS Visual Communications & Graphics Design,
Graduated: June 2010 -
Confidential - Cincinnati, OH
AAB Computer Technology & Business Admin,
Graduated: May 2008 -
Confidential - Cincinnati, OH
AAS Video Production & Marketing
Graduated: May 2007 -
Confidential - Fairfield, OH
Cert. Digital Media Broadcasting & Journalism,
Graduated: June 2004 -
Confidential - Forest Park, OH
HS Diploma Preparatory College Courses,
Graduated: June
Professional Experience:
General Manager Personal Assistant II/AGLA Recruiter & Trainer
Confidential, 10/2012-Present
- Arrange conference calls and meetings. Make travel arrangements for general managers, compose correspondences, review memos and reports, conduct research, create presentations and prepare statistical reports.
- Organizing and maintaining files, answering phones, purchasing supplies and operating office equipment.
- Train Insurance and Financial Agents
- Develop and execute corporate recruiting plans & networks
- Network through industry contacts, association memberships, trade groups and employees. Attend local professional meetings and membership development meetings. Organize job fairs.
- Process premium payments and investigative services for collections.
Benefits Specialist/ Field Underwriter
Confidential, 05/12-11/2012
- Worked with 30,000 unions providing union benefits.
- Decrease value of policy when risk is substandard and specify applicable endorsements or apply rating to ensure safe profitable distribution of risks, using reference materials.
- Administer a company’s employee benefits and retirement programs. These programs included coordinating 401(k), pension, profit-sharing and stock ownership plans.
- Responsible for researching and analyzing healthcare plans, including medical, dental, vision and disability insurance.
- Review company records to determine amount of insurance in force on single risk or group of closely related risks.
- Write to field representatives, medical personnel, and others to obtain further information, quote rates, or explain company underwriting policies.
Operations Manager
Confidential, 10/07-05/12
- Oversee compliance of property, personnel practices, security, sales and record-keeping procedures. Solve problems that affect the store's service, efficiency, and productivity establish company policies and standards, such as safekeeping of Company funds and property, personnel practices, security, sales and record-keeping procedures.
- Monitor the accuracy of freight transfers, debits & credits, returns to headquarters to maintain the accuracy of the store’s inventory.
- Develop innovative concepts used by Market Team 224 to exhibit executive support programs to elevate the market for seasonal programs and sales.
- Earned excellent marks on performance reviews, with citations for excellence in areas including work volume, accuracy and quality; ability to learn and master new concepts; positive work ethic; and commitment to providing unsurpassed service.
Senior Representative
Confidential, 03/2011-4/2012
- Promote financial products and extended services s to customers to generate sales.
- Maintain relationships with customers, and continue periodical checks in to make sure products are remaining in force.
- Access customer new needs that Primerica can meet. Also writing reports and studying sales figures.
- Cold-Calling future customers, up selling and cross selling products
Software/Hardware Capabilities:
- Office Management
- Records Management
- MS Office 2003-2010
- Adobe CS4 Suite CS4
- S.M.A.R.T.
- MS FrontPage
- Dreamweaver
- QuickBooks
- Windows, Mac OSX
- Accounting
- Event Management
- Calendaring
- Reports & Documentation
- Executive Support
- Flash
- Google Docs
- MS Project
- Java Script
- HTML
- LINRA
- Oracle Taleo