SUMMARY:

• Dedicated and passionate about developing positive employer relations and exceeding organizational goals.
• Highly skilled and experienced in recruiting, training, and performance management.
• Excellent problem solving, communication and interpersonal skills.
• History of successful interaction within diverse groups, comfortable and effective with professionals at all levels and adept at peacefully resolving conflicts.

AREAS OF EXPERTISE:

• Employment Law
• Staff Recruitment and Retention
• Career Services and Student Services
• Orientation and On - Boarding
• Organizational Development
• HR Policies and Procedures
• Succession Planning
• Training and Development
• Performance Management
• Employee Relations
• Benefits Administration
• Microsoft Office Programs
• Outlook, ADP Payroll, & Success Factors
• PeopleSoft, Taleo, Adobe, Lawson, Kronos and CampusVue
• Metrics and Dashboards
• Collective Bargaining

PROFESSIONAL EXPERIENCE:

Confidential, Grand Rapids, MI

Senior Human Resources Generalist

Responsibilities:

• Educate and advise 300 plus employees on group health plans, voluntary benefits and 401(k) plans.
• Coordinate the hiring process, including but not limited to conducting pre-employment background, drug screening and reference checks, negotiation salary offers, and issuing job confirmation letters and other internal communications. Conduct monthly new hire orientations.
• Conserve accurate personnel files, I-9’s and employee records for compliance and EEOC purposes.
• Manage full recruitment such as placing ads on internal/external job boards, arranging interviews, making job offers and organizing start dates.
• Accomplish the new hires total each month for recruiting purposes for the Emergency and Claims departments.
• Maintain Taleo HR System by posting new positions, updating changes and tracking applicant information
• Coordinate administration of Family Medical leave and Worker’s compensation.
• Process terminations, leave of absence requests, promotions, internal transfers, temporary and new hires.
• Assist/review all employee relations disciplines and perform all required investigations and/or interviews.
• Ensure that project deadline and the required HR reporting are met.
• Effectively interface with all levels of employees in the call center or corporate office.
• Retain electronics surveys-Survey Monkey for 60 day hires and exit interview discussions.

Confidential, Grand Rapids, MI

Talent Acquisition Specialist

Responsibilities:

• Managed Talent Acquisition functions including interview process, relocation services, scheduling, conducting and documenting exit interviews, and responding to varied ad-hoc assignments and managing daily vendor relationships.
• Collaborated with hiring managers and business partners for assigned regional job families.
• Provided comprehensive specialized support to functional area by conducting recruitment activities.
• Determined the best talent acquisition methods, practices and techniques to problem solve and make complex decisions.
• Conducted bi-weekly meetings and attend DASH DAYS with managers to determine recruitment strategies to staff departments for union and non-union positions.
• Coordinated career fairs and other events to identify qualified candidates to fill job openings.
• Guided new hires through the onboarding process.

Confidential, Grand Rapids, MI

Director of Career Services

Responsibilities:

• Seek out new opportunities and cutting-edge materials for the industry and employer happenings and trends.
• Created overall strategy, develop and adhere to annual financial budget, and manage 2 employees in accordance with all school and company policies and procedures.
• Provided resources for the professional development of staff members.
• Performed all Human Resources functions within the department including employee relations, performance reviews, benefit administration, medical leaves, hiring, succession planning, compliance, terminations and training and development.
• Developed relationships with employers and faculty to facilitate student placements for externships and permanent or temporary jobs.
• Coordinated student activities programs, graduation ceremonies and employer/alumni events on campus.
• Conducted Career Services workshops for students and assist students on an as-needed basis.
• Managed the department to exceed placement goals for 2 years of reporting per accreditation requirements.
• Maintained and submit placement, metrics and dashboards reports on a weekly, monthly, and quarterly basis.

Confidential, Grand Rapids, MI

Senior Talent Acquisition Specialist

Responsibilities:

• Worked with Business Partners and hiring managers to understand immediate and upcoming job requirements.
• Recruited for Finance, Operations, IT, Food Services, Supply Chain, and Human Resources areas.
• Developed, posted, and monitored recruitment postings.
• Searched for candidates via job boards, on-line social/professional networks, referrals, agencies, and networking events/job fairs.
• Profiled and pre-screened candidates.
• Monitored, measured, and reported on recruitment metrics and resources.
• Assisted with internal transfers and promotions for departments.
• Coordinated interviews with candidates or Talent Acquisition Coordinator.

Confidential, Grand Rapids, MI

Senior Recruiter

Responsibilities:

• Recruited Registered Nurses and support staff for inpatient and outpatient sites.
• Involved in a nursing project to hire 100 nurses in 100 days. Exceeded goal by hiring 101 nurses in 53 days.
• Conducted bi-weekly meetings with managers to determine recruitment strategies to staff departments.
• Completed weekly and monthly spreadsheets for new hires, declined offers in shortage areas, and developed an interviewing class for management.
• Assisted with conflict resolution and provided professional advice within the employment team.
• Attended local conferences or job fairs to recruit specialized nurses and promote the hospital.
• Negotiated job offer and all on-boarding activities.
• Identified sources and market areas to recruit registered nurses with a specialized skill.
• Met diversity employment initiatives.
• Assisted in the coordination of in-house recruitment events to attract nurse professionals to the campus.
• Maintained information on turnover data for assigned departments to analyze reasons for staff departures.