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Customer Servicing Engineer Resume

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Hyderabad, IndiA

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Summary

  • 8 years experience in Technical Recruitments
    Successfully filled Middle Level and Senior positions
  • 1 years Experience in Custmer Support Engineer.

Objective

Looking for a position that will build on my skill and provide me ample scope for growth and contribute to the organization’s goals, by effectively using the conceptual skill and knowledge through my education & work experience.

Education
B.Com from Confidential, Hyderabad
Software Engineering from Confidential.

Acheivements

Best Performer and Received in recognition of demonstrating excellent performance in recruitments and giving good business to the organization.
I placed number of candidates in companies like Google,Microsoft, Yahoo, HP, AMD, Motorola,IBM,Qthink,Ciena and startups too.

Work experience

  • Worked as a Customer Servicing Engineer for Prompt Computer Technology which is an Sales and Service - Desktop Sales, Laptop Sales, Desktop Computer Services
  • In Secunderbad for a period of one year 2003 -2004.
  • Working as IT Recruiter with Confidential From June 2004 to Aug 2009
  • Worked as a Account Manager for Kybte Solutions which is is a HR solutions company in Hyderabad from Aug 2009 to Feb 2010.
  • Worked as Account Manager with Aabac-us Confidential From March 2011 to June 2011
  • Worked as Account Manager with Confidential From June 2011 to March 2012

Company Profile:

TechPoint Solutions; based in USA (HQ),India, and Singapore; is an IT recruitment firm, providing manpower to various MNC’s and Start Ups Started in India 1999, and has now grown to one of the top consulting firms with more than 200+ active clients across India. Domain of Service: Semiconductor, Embedded, Software Development, Storage, Telecom, Datacom, Finance & Banking, Etc.

Job Profile:

Account Manager - HR

Eight years of experience in handling various HR activities with respect to IT recruitments from sourcing to placing candidates.

Account Management

  • Microsoft – Hyderabad
  • Adobe -- Delhi and Bangalore
  • Symantec – Pune
  • Vitesse – Hyderabad
  • Allianz Cornhill – Trivandrum(Kerala)

Responsibilities

  • Interacting with clients as account manager and sourcing for their requirement.
  • Getting the requirements from the clients
  • Self and Team sourcing profiles according to the requirements given.
  • Pre Screening of the profiles before submitting to the clients.
  • Briefing the candidates about the Organization, Job Profile, Salary Package, and any other details asked for.
  • Arranging or scheduling interviews of short listed candidates
  • Constant Interaction, Co-ordination with Clients for: Requirements, Interview Schedules, Feedbacks, Placement formalities, etc.

Sourcing:

  • Keep a track of available and new requirements and serve the client on a need to need and urgency basis
  • Experience in sourcing through Internet job portals (monster, Jobsahead,Naukri,Times Jobs), Linkedin ,Social Networking Sites combined with utilizing existing candidate relationships and referrals, along with various Internet sourcing techniques.

Head Hunting:

  • Tapping the competitor companies to identify the right candidates that best fit the client\'s requirements.
  • Finding out new ways of headhunting in addition to the traditional ones for getting competitive profile unavailable on any of the common sources.
  • Grab references form the available suitable candidates

Posting:

  • Placing ads and posting on to the job portals whenever a new requirements creeps in, so as to get right match looking out for a change for specific requirement.

Database Handling:

  • Keep a track record of candidates irrespective of their status for change.
  • Reminders to the active candidates for their profile and references.
  • Continuous updates whenever changes are evoked.
  • Regular follow up with candidate from first contact till the offer of offer letter to the candidate Coordinate salary expectations, counter offers, benefits and interview

Technologies Worked on:

Semiconductors, Embedded, Datacom, Telecom, Storage, Software Product Development, MS Technologies, Finance & Banking

Clients Worked for:

Microsoft, Cisco, Juniper Networks,Ciena, Motorola, Mcafee, Intel, AMD, Aruba, Symantec (Veritas), Yahoo, Google, Adobe, Mentor Graphics, Cadence, Infineon, HCL, Freescale, Actifio, ,Inmage, Emulex,,Pubmatic,Verisign,UBS, HP,Cognizant, Wells fargo, Etc…

Strengths:

  • Good at handling multi tasks.
  • Flexible enough to work in any environment
  • Ability to overcome stress & deliver productivity

Personal Details

Date of Birth : 24-June-1977
Maritial Status : Married

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