SUMMARY:

• A dynamic professional offering 9+ years of rich & indigenous experience in managing large scale Operational Risk Management Application encompassing Production Support, Environment Support & maintenance of large Risk Management System Application with Advanced Analytical skills in Risk Management and Assurance.
• Currently associated with Confidential, as Release & Environment Designer and Confidential .
• Strong domain knowledge (SAS eGRC 4.2 & 5.1) experience of working on various assignments in different sectors including Banking & Finance industries.
• Possess strong ability to quickly adapt to new applications and platforms.
• An effective communicator with excellent relationship building & interpersonal skills. Strong analytical, problem solving & organizational abilities.
• Experience in client handling and team management.
• Proficient at managing & leading Resourceful in training and guiding multi cultural teams towards identifying factors critical to Business, reducing process variation, improving capabilities & increasing stability to support Risk Management Application Users.

TECHNICAL SKILLS:

Skills: SAS Base | SAS DI Studio, SAS Infomap Studio |SAS Web Report Studio SAS Op Risk Monitor (v4.2 and v5.1) | SAS EG 5.1 & 4.2, SAS Management Console 9.2 and 9.3 | Intermediate SQL Knowledge

Packages: MS Office, Advanced Excel & Excel VBA and MS Visio

Tools: TOAD for ORACLE 11g | HP Server Automation Tool | GIT | Test Director 8.0 Quality Centre 10.0 | WinSCP

Operating Systems: Microsoft Windows XP & Windows 98/ 2000/03/07 and Basics in UNIX Shell Scripting

PROFESSIONAL EXPERIENCE:

Release & Environment Designer

Confidential, Jersey City, NJ

Responsibilities:

• Good experience in SAS BI Administration in SAS 9.2 and 9.3 on Unix Operating System
• Defining new roles, groups, libraries, servers and assigning security via SAS Server permissions using SAS Management Console
• Managed production jobs and handled alerts at individual job level
• Migration of metadata from SAS 9.2 to 9.3
• Health check of test and development environments, identifying and fixing issues if any.
• Maintaining the SAS servers/environments where Confidential application is hosted
• Restart of SAS services and application in multi - tier architecture environment
• Installation of SAS in multi-tier architecture environment
• Responsible for performing SAS management console activities.
• Uploading data and screen definition on SAS enterprise GRC 5.1.
• Build and deployment in the managed Test Environments and Production environment.
• SAS Hot-fix installation on managed Test Environments and Production environment.
• Co-ordination with SAS Account Representative and SAS Vendor regarding timely renewal of SAS Software and receiving SID (Software Installation Data) files
• Export and import of various SAS packages and reports
• Provide guidance and assistance to SAS Developers on operational and technical issues
• Data loading via back end.
• Reporting and finding root cause of sanity check failures and DB issue.
• Worked closely with Business users, Application Architects, Production DBA's & Infrastructure team in monitoring the servers and SAS application services
• Handled issues with SAS Metadata server, Object Spawner, Workspace server, Stored Process Server, Content server and Web application servers.
• Design SoE and Manage end to end Change management for new releases by Raising and managing relevant MCRs and coordinate with relevant infrastructure team to raise TCRs
• Fix/develop SAS EG Scripts for effective Data Management
• Develop EXCEL VBA Scripts for automation of manual and mundane process
• Proficient in ORACLE SQL scripts to address any production issues in Confidential
• Investigate WRS Report Mart to identify any issue as well as analyse new Change Requirement feasibility
• Provide end to end Business / Functional / Technical support to the Operational Risk System ( Confidential ) users and solve their queries regarding each module in the system.
• Provide Support for managing the Reference Data in Confidential System. As a Data Migration Lead design, test and deploy the monthly changes of Confidential applications reference data based on banks restructuring requests.
• Risk Management System ( Confidential ) User Administration - Joiner, Mover, Leaver and UER activities in SAS Management Console 9.3.
• Provide extensive support to the Business users to generate/amend any reports in SAS Web Report Studio.
• Plan Testing and Provide UAT Testing support and SIT Testing support to the core development team in various development environments.
• Conduct periodic training to users regarding SAS eGRC application and as well as training related to Operational Risk
• Provide support for Periodic Confidential and DR Test for the Team and ensure it is compliant with the Confidential Policy.

Analyst (Risk)

Confidential

Responsibilities:

• Validating the Audit results conducted in Technology, Finance, HR, Compliance & Assurance, Consumer Bank, Wholesale Bank of Global units and enhancing/deriving control mechanism and maintaining it in the Assurance Database to generate various reports by the Group Operational Risk Team. Will send the additional controls derived to the respective Country/Business Audit Team. This operation is mainly to enhance Banks Top Management to Take Critical Decision and Banks compliance to Basel II Regulations.
• Analysing the Risk Database and generate various Dashboards/Reports for each Country/Business specific requirements. This includes the Risk Identification, Risk Analysis, Risk Mitigation and Control, and Risk Monitoring. This analysis is mainly to study the Banks Risk/Loss.
• Analysing the Loss Database and generate various Dashboards/Reports for each Country/Business specific requirements. This includes the Study of co-relation between a specific Risk turned out to be a Loss and Report the same to the specific Business.
• Perform Advanced Measurement Approach & Standardized Approach Analysis based on individual Bank driven Operational Risk Model to study the alignment of Bank with the Basel II Regulations.
• Coordinate with the Business/Country Heads of various Businesses to understand their requirements to study the Banks performance on respective country pertaining to Operational Risk. Delegate the requirement to the Team to generate the specific report. These involve the analysis of feasibility of the requirement and sign a product agreement of the same.
• As a Confidential Coordinator Conduct Periodic Confidential Test for the Team and ensure it is compliant with the Confidential Policy. This includes 2 Confidential Test for a year assisting BCM Manager and one Big Confidential Test where as an active participant coordinating with BCM Manager for a Successful Exercise.
• Ensure and validate the Confidential Audits conducted for the other Teams. For any issues identified ensure proper RCA has been done and validate the Closure of the Issue with Control Monitoring.
• Co-ordinate with the Technology Team to ensure the Risk & Loss Databases are aligned accordingly with the ever changing Risk Management environment.
• Ensure the Risk System Engineer Performs the BRD Testing and UAT Testing accurately and timely.
• Ensure the Risk System Engineer updates all Risk and Loss records updated correctly thereby ensuring it is under the queue of the respective Operational Risk Manager to update the Action Plan, Action Taken, and Target Date., etc.
• Managed cross functionality with other support/IS team for root cause analysis in minimizing high severity incidents and ensured accurate access was granted to business users based on the security matrix approved by business owners.
• Performed review of Dormancy, HR leavers & mover process on a monthly basis.
• Managed cross functionality with other support/IS team for root cause analysis in minimizing high severity incidents and ensured accurate access was granted to business users based on the security matrix approved by business owners for Risk System Database and Other Risk System Applications.
• Conduct frequent training for the Business users around the Globe about the navigation and application matrix of Risk System Databases
• Conduct Regular Process Audit of the Team to identify the Risk & Process GAP and deriving Controls for the same to Mitigate the Risk & Process GAP.
• Analyse the errors occurred in the reports and Study the Root Cause and thereby derive Corrective and Preventive Action.
• Analyse and derive the Key Performance Indicators of the Team on Various Verticals like Team Utilization against each business, Team Performance, Quality using Kaizen Process
• Ensuring the Product Specifications of each reports/products generated are updated and online with Sign-offs of the respective Business Head
• Ensuring the Confidential for all products/reports are online
• Increased the productivity for team members; streamlined process in reducing TAT & improvised the customer excellence in security operation activities.
• Ensure Junior Analysts perform/generate the reports within the TAT with 100% Accuracy
• Delegating the Adhoc requests by the Business Heads accordingly to the Team without disturbing the regular Confidential .
• Ensure Employee Roster Prepared and aligned with the Business Requirement.
• Analyse the Individual Performance in the Team to calculate the Best Performer and other Star Performers of the Team and Send the same to the Vice President.
• Effectively developed, refined and maintained leadership roles in the relationships with process management in Service support & Service Delivery
• Prepare and Provide training to the Team in MS Office and other risk system databases to enhance their skill set thereby to improve productivity and TAT

Confidential

Senior Document Specialist (QTA Cell Lead)

Responsibilities:

• Providing Analysis & Documentation solutions using MS Word, Excel, PowerPoint, & Visio.
• Generating & Analyse Credit Rating MIS Reporting in Structured Finance, Asset Management, Corporate Finance, Project Finance, Sovereigns etc. for the leading Risk Rating Company Fitch Ratings.
• Team Process Enhancement includes Forecasting, Timelines, Trending Analysis, Pareto Charts, Data capture, Roster, PR, Quality, AOQ, FTR, Utilization, EPU, Performance Score Card Report, and all Management Reports of the team and mailing to concerned Department Head.
• Ensuring 5S implemented effectively and ensure sustainability
• Ensuring Lean Process implemented is compliant and ensure sustainability
• Ensuring the Team is Compliant with the Confidential Tests in the Confidential Location by conducting periodic tests in the BCB Site and surprise checks within the Team to ensure awareness of the Team about Confidential and BCM
• Perform UAT Test for the Applications used and co-ordinate with the Technology Team to ensure the Applications are ready to the user.
• Provide training to the Team in MS Office to enhance their skill set to improve productivity and TAT.