Engagement Manager Resume
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Lake County, IL
SUMMARY
- 8 years of experience in providing Analytics for major US corporations like Confidential, Confidential (Now Confidential International), Confidential and Confidential .
- Currently working on Marketing and Sales Analytics for a major Pharma client ( Confidential Inc. )
- Experienced practitioner of Analytics consulting & delivery with hands on experience and proven statistical and analytics skills.
- Proficient in Microsoft Excel with complex formulas, pivot tables, data analysis (Solver, Regression, Histograms etc.).
- Proficient with Oracle Crystal Ball (used for optimization and simulation)
- Strong experience in design and managing development of dashboards using QlikView
- Extensive Business/Data Analysis experience in advanced techniques like Marketing Mix Model, ARIMA forecast models, Pricing Models, Test - Control analysis, as well as reporting using QlikView.
- Experience in problem resolution with IT systems and individuals
- Strong written, verbal, and, presentation skills
- Ability to work with vendors and internal organization to define specific analytics and process roadmap(s)
- Strong ability in primary and secondary research
TECHNICAL SKILLS
Tools: SAS, Microsoft Office (Excel, Word and PowerPoint), QlikView
Techniques: Regression Analysis, ARIMA forecasting, Lift and ROI measurement using Marketing Mix Models, Price Elasticity measurement using Pricing model, Linear Optimization, Monte-Carlo Simulation, Hypothesis testing.
PROFESSIONAL EXPERIENCE
Confidential, Lake County, IL
Engagement Manager
Responsibilities:
- Ensure development and delivery of analytics projects, such as Test-Control, Pre-Post, Regression based lift calculation etc., per client requirements in the areas of Sales Analytics.
- Manage development and regular updates of QlikView based dashboards which track sales performance.
- Engage in client meeting to understand project requirement and translate them for analysts.
- Review the work done by onsite associate and offshore analysts for accuracy and business alignment with client’s requirements.
- Manage one direct report and ensure efficient, timely, and successful delivery of projects.
- Contribute to development of proposals for client.
- Prepare SOW, Change orders etc. to manage commercial side of relationship with client.
Confidential, Cleveland, OH
Engagement Manager
Responsibilities:
- Ensure development and delivery of analytics projects per client requirements in the areas of channel performance analytics, model validation, lease portfolio monitoring, and anti-money laundering analytics.
- Develop ARIMA forecast model for Non-Performing loans using SAS.
- Engage in client meeting to understand project requirement and translate them for analysts.
- Review the work done by onsite associates and offshore analysts for accuracy and business alignment with client’s requirements.
- Contribute to development of proposals for client.
- Prepare SOW, Change orders etc. to manage commercial side of relationship with client.
- Manage direct report(s) and ensure efficient, timely, and successful delivery of projects.
Confidential, Chicago, IL
Consultant
Responsibilities:
- Consulted using advanced analytics such as Marketing Mix Analysis, Pricing Analysis, Purchase Drivers Analysis, etc.
- Developed work plan for analytical projects.
- Interfaced daily with offshore team to resolve data and model technical issues to meet client deliverables and project deadlines.
- Interacted daily with client to manage expectations on projects results, timing, etc.
- Reviewed analyses and prepared analytic conclusion/key findings for client/supervisor.
- Worked with appropriate contacts to resolve questions/issues (e.g., offshore team, client).
- Coordinated development of response to client questions.