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Engineering Lead Analyst Resume

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Jacksonville, FL

SUMMARY

  • Over 11+ years of IT experience including SAS administration, SAS Grid administration, and SAS Viya
  • Extensive hands on SAS 9.1.3, 9.2, 9.3, 9.4 and Viya administration including Base SAS, SAS Management Console, SAS Metadata Server, SAS Enterprise Guide, SAS Enterprise Miner, SAS Object Spawner, SAS Stored Process Server, Work Space Server, Data Integration Studio, Web Report Studio, SAS Information Delivery Portal, SAS OLAP Server, SAS Studio, SAS Customer Intelligence, SAS Real Time Decision Manager, SAS Merchandise Intelligence Server, SAS Stratum Risk Governance and Frame work and SAS Connect server
  • Experienced in migrating from one datacenter to other datacenter
  • Experience in migrating users and data from SAS 9.2 to SAS 9.3 on UNIX environment
  • Experience in migrating users and data from SAS 9.4 to SAS9.4 from Solaris to Linux
  • Experience in migrating from RHEL6 to RHEL 7
  • Excellent installation & configuration experience of SAS servers and client applications in grid environment
  • Installation and configuration experience of Platform LSF, RTM for SAS grid environment
  • Experienced in installing, configuring and supporting web applications like Tomcat, Apache, and JBoss
  • Experienced and good knowledge on IBM Spectrum Scale (GPFS) file system
  • Experienced on Disaster Recovery
  • Responsible for monitoring, reporting and controlling SAS server usage
  • Possess extensive experience in analyzing problems and resolving issues of end users
  • Experience in Ticket and Change Management products and procedures
  • Experience in providing 24/7 call support for production environment and L3 support
  • Experience in migrating SAS from Oracle cloud Gen 1 to Oracle cloud Gen2

TECHNICAL SKILLS

SAS BI Tools: Base SAS, SAS 9.1.3, 9.2, 9.3 9.4 & SAS Viya SAS Enterprise Guide 4.1, 5.1, 6.1, 7.1 & 8.3 SAS Enterprise Miner 6.1, 7.1, 12.1 & 14.1 SAS Web Report Studio 4.2, 4.3, 4.4 SAS OLAP Studio 4.3, SAS Studio 3.4 SAS Merchandise Intelligence Server SAS Customer Intelligence and RTDM SAS Stratum IRM

Operating Systems: Solaris, Red Hat Linux, AIX & Windows

Storage: SAN EMC & NAS Isilon

File System: GPS, ZFS and IBM Spectrum Scale (GPFS)

Databases: MSSQL, Oracle, Teradata & Hadoop

Middle - tier: Web Sphere, Apache & Tomcat

Service Management Tools: HP SM, Remedy & Service Now

PROFESSIONAL EXPERIENCE

Confidential, Jacksonville, FL

Engineering Lead Analyst

Responsibilities:

  • Responsible for leading a variety of engineering activities including the design, acquisition and deployment of hardware, software and network infrastructure in coordination with technology team
  • Coordinating between business end users and SAS supports on various project works and issues
  • Administering SAS grid environment, SASViya installed and configured on Red Hat Linux & Solaris
  • Serving as a technology subject matter expert for internal and external stake holders and provide direction for all firm mandate controls and compliance initiatives
  • Ensure that all integration of functions meet business goals
  • L3 support activities like creating change requests and troubleshooting SAS and infrastructure related issues and ensuring the overall SAS grid health.
  • Supporting various third party applications like NDM that connect using SAS and downstream applications
  • Setting up Autosys jobs to perform SAS Metadata Sync and adding required Positions for Stratum Risk Application
  • Performed various admin activities such as Metadata backup/restore, SAS servers refresh & hot fix/patch installations for SAS 9.4 M7
  • Maintaining Yearly SAS licenses for all SAS servers, platform LSF and SAS LASR servers
  • Created Metadata folders for each group and assigned permissions to that group only. Created Metadata objects such as Libraries, users, groups and projects, etc
  • Configured F5 load balance VIP’s for web tools
  • Installed the client applications on user’s machines and worked with desktop support team to create SAS packages
  • Responsible for Access control Management & user privileges
  • Responsible for tuning and providing best practices recommendations to user community
  • Support backup/restore the data using cold backups
  • Responsible for failover/failback to DR
  • Monitoring the incidents and create report for audit purpose and make sure there is no SLA breaches with proper updates
  • Configure/Establish connectivity from SAS to various databases like MSSQL, Oracle, Teradata and Hadoop
  • Starting and stopping the whole SAS during the maintenance activities and outages.
  • Monitoring the SAS services, filesystem and server resources usage and ports using different SAS tools like Environment Manager
  • Monitoring CPU, I/O and memory using NMON
  • Setup scripts for cleaning the SAS work space, orphaned processes, rolling logs nightly and setup clean work utility
  • Configure security using Unix ACL’s and SAS ACT’s
  • Created various service now templates for users to create incidents related to various SAS platforms and environments
  • Created training/informative documents for users such as how to onboard to Grid platform, how to use different client and web tools like EG, SASGSUB, SAS studio, Enterprise Miner, and Stratum IRM applications. etc
  • Responsible for on call production support

Confidential, Johns Creek, GA

Applications Developer

Responsibilities:

  • Administering SAS grid environment installed and configured production environments in Red Hat Linux & AIX
  • Installed and configured second Mid-Tier node and configured High Availability
  • Performed various admin activities such as Metadata backup/restore, SAS servers refresh & hot fix/patch installations for SAS 9.4 M7
  • Configured SASPY
  • Yearly SAS licenses for all SAS servers, platform LSF and SAS LASR servers
  • Created Metadata folders for each group and assigned permissions to that group only. Created Metadata objects such as Libraries, users, groups and projects, etc
  • Configured F5 load balance VIP’s for web tools
  • Installed the client applications on user’s machines and worked with desktop support team to create SAS packages
  • Responsible for Access control Management & user privileges
  • Responsible for tuning and providing best practices recommendations to user community
  • Participate in weekly meetings with client Confidential
  • Prepared periodic status report and shared with agreed stakeholders
  • Support backup/restore the data using cold backups
  • Responsible for failover/failback to DR
  • Monitoring the incidents and create report for audit purpose and make sure there is no SLA breaches with proper updates
  • Configure/Establish connectivity from SAS to various databases like MSSQL, Oracle, Teradata and Hadoop
  • Starting and stopping the whole SAS during the maintenance activities and outages.
  • Monitoring the SAS services, filesystem and server resources usage and ports using different SAS tools like Environment Manager
  • Monitoring CPU, I/O and memory using NMON
  • Setup scripts for cleaning the SAS work space, orphaned processes, rolling logs nightly and setup clean work utility
  • Configure security using Unix ACL’s and SAS ACT’s
  • Work closely with users to resolve their issues and SAS TS as needed
  • Created training/informative documents for users such as how to onboard to new Grid platform, how to use different client and web tools like EG, SASGSUB, SAS studio, Enterprise Miner, SASPY etc
  • Responsible for on call production support

Confidential, Johns Creek, GA

Senior Systems Engineer

Responsibilities:

  • Migrated SAS 94 M3 from oracle cloud gen 1 to oracle cloud gen2
  • Upgraded SAS 94 M3 to SAS 94 M6
  • Installed and configure Metadata Cluster on already established SAS 94 M3 non-prod and production environments in Red Hat Linux
  • Updated the host names with server alias names
  • Installed and configured second Mid-Tier node and configured High Availability
  • Performed various admin activities such as Metadata backup/restore, SAS servers refresh & hot fix/patch installations for SAS 9.4 M3
  • Performed various admin activities such as Metadata backup/restore, hot fix/patch installations and security patches for SAS 9.4 M3
  • Yearly SAS licenses for all SAS servers, platform LSF and SAS LASR servers
  • Created Metadata folders for each group and assigned permissions to that group only. Created Metadata objects such as Libraries, users, groups and projects, etc
  • Configured F5 load balance VIP’s for web tools
  • Installed the client applications on user’s machines and worked with desktop support team to create SAS packages
  • Supporting SAS Real Time Offers servers where Confidential provides real time offers to their customers in online and stores
  • Responsible for tuning and optimization of SAS Campaigns that run using SAS Customer Intelligence Studio, SAS Marketing Automation, SAS Marketing Optimization and monitoring the daily triggered campaigns
  • Supporting SAS Real Time Decision Manager servers where Confidential provide real time offers to their customers in their 650+ stores
  • Supporting SAS Size Optimization application that run using SAS Merchandising Intelligence client and profile editor
  • Set up and support SAS Size daily and weekly jobs for Size optimization using control-m
  • Support backup/restore the data using cold backups
  • Monitoring the incidents and create report for audit purpose and make sure there is no SLA breaches with proper updates
  • Configure/Establish connectivity from SAS to various databases like MSSQL, Oracle, Teradata and Hadoop
  • Starting and stopping the whole SAS during the maintenance activities and outages.
  • Monitoring the SAS services, filesystem and server resources usage and ports using different SAS tools like Environment Manager and third-party tools Kibana, Soap UI and Dynatrace
  • Monitoring CPU, I/O and memory using NMON
  • Setup scripts for cleaning the SAS work space, orphaned processes, rolling logs nightly and setup clean work utility
  • Configure security using Unix ACL’s and SAS ACT’s
  • Work closely with users to resolve their issues and SAS TS as needed
  • Responsible for on call production support

Confidential, OH

SAS Administrator

Responsibilities:

  • Installed and configured SAS 9.4M3 Grid environment on GPFS shared file system with AFM and Asynchronous replication to DR site on RHEL platform
  • Migrated different applications (LOB’s) from standalone Solaris to RHEL grid platform
  • Migrated data from one data center to another datacenter
  • Handling data compatibility issues using PROC Migrate, PROC CEXPORT and PROC CIMPORT
  • Installed and configured LSF 7.1 & 9.1
  • Configured LSF queues for work load balance
  • Configured Kerberos authentication
  • Performed various admin activities such as Metadata backup/restore, hot fix/patch installations for SAS 9.4 M3
  • Yearly SAS licenses for all SAS servers and platform LSF in SAS9.4 grid environment
  • Created Metadata folders for each group and assigned permissions to that group only. Created Metadata objects such as Libraries, users, groups and projects, etc
  • Configured F5 load balance VIP’s for web tools
  • Installed the client applications on user’s machines and worked with desktop support team to create SAS packages
  • Responsible for Disaster Recovery fail over and fail back testing
  • Support backup/restore the data using GPFS snaps and Avamar
  • Monitoring the incidents and create report for audit purpose and make sure there is no SLA breaches with proper updates
  • Configure/Establish connectivity from SAS to various databases like MSSQL, Oracle, Teradata and Hadoop
  • Compiling Unix odbc drivers and libraries for database connectivity
  • Created training/informative documents for users such as how to onboard to new Grid platform, how to use different client and web tools like EG, SASGSUB, SAS studio, Enterprise Miner, etc
  • Created few other documents such as Database connectivity, Incident Management, Mainframe Connectivity from SAS, etc,.
  • Monitoring the incidents and create report for audit purpose and make sure there is no SLA breaches with proper updates
  • Configuring production jobs and scheduling through CA7
  • Starting and stopping the whole SAS grid during the maintenance activities and outages.
  • Monitoring the SAS grid services, filesystem and server resources usage and ports using different SAS and third-party monitoring tools like RTM, Environment manager, Zenoss, ITCAM, etc,.
  • Promoting code between different environments using Udeploy and GIT repositories
  • Setup scripts for cleaning the SAS work space and orphaned processes and setup cleanwork utility
  • Configure security using Unix ACL’s and SAS ACT’s
  • Work closely with users to resolve their issues and SAS TS as needed
  • Responsible for on call production support

Confidential

Software Test Analyst

Responsibilities:

  • Leaded the team of 5 people and project manager to plan and implement the testing effort for one of the module for ACA initiative and
  • Worked with a team of 25 on various Work Orders and Maintenance initiatives within the iCIS project
  • Analyzing and reviewing Business Requirement documents/Functional Requirements and Use Case documents.
  • Preparing Test strategy detailing test approach, data used, & test environments.
  • Prepared high-level test scenarios and test cases.
  • Created and executed system, regression, negative & positive test cases using Automated Tracking System (Internal Tool used by DPW) & Microsoft Test Manager
  • Performed Regression testing using QTP & Microsoft Test Manager
  • Executed test cases to determine the eligibility of various benefits offered by DPW
  • Experienced in determining the eligibility for various benefit programs like Medical Assistance, Cash Assistance, Long Term Living, Select Plan for Women, Family Works, Child care works, Low Income Home Energy Assistance Program (LIHEAP)
  • Preparing the Test results along with data used to execute test cases.
  • Interacting with the business team for the requirements and also interacting with developers.
  • Worked on various initiatives within the iCIS project
  • Worked on Affordable care act (Obama Care) to ensure the developed software is working as per the design
  • Experienced in Mainframe testing & batch testing
  • Used Oracle SQL Developer to run the query to retrieve the data from the data base
  • Used SOPA UI to generate XML scripts.
  • Responsible to validate the Eligibility Results
  • Experienced in validating 834 files, Monthly Standalone files
  • Experienced in issuing EBT (Electronic Benefit Transfer) cards, OTI amount (One Time Issuance)
  • Responsible to manage Medical Providers & LIHEAP providers using CP Admin & Financial Management Modules
  • Experienced in working with data exchanges by calling web services
  • Experienced in validating the Client Notices that are generated through nightly batch process
  • Responsible for defect logging and tracking using Team Foundation Server
  • Implement test schedule, track defects and assigning them to developers based on the priority.
  • Maintain defects report and status.
  • Overall test execution report has been maintained and reported to the management on daily basis

Confidential, NJ

Sr. QA Analyst

Responsibilities:

  • Analyzing and reviewing Business Requirement documents/Functional Requirements and Use
  • Case documents.
  • Preparing Test strategy detailing test approach, data used, & test environments.
  • Prepared high level test scenarios and test cases.
  • Responsible for preparing automation framework using automation tool QTP.
  • Created and executed system, regression, negative & positive test cases.
  • Performed Regression testing using QTP
  • Executed test cases to verify implementation and configuration of Confidential software.
  • Preparing the Test results along with data used to execute test cases.
  • Interacting with the business team for the requirements and also interacting with developers.
  • Performed System Integration Testing to ensure Confidential product has been integrated within BCBS-MA.
  • Performed User acceptance testing.
  • Experience in validating HIPAA 1-5 level validations for all real time and batch files.
  • Responsible for validating the generation of acknowledgements whenever a claim fails HIPAA 1-5 level validations.
  • Good understanding in EDI 4010A and EDI 5010 transactions.
  • Experience in validating HIPAA X12 files for 834 Enrollments, 270/271 Eligibility Inquiry/response, 276/277 claim status and notification, 837(I, P, D)/835 claims and Remittances, 820-Health plan premium payments & 999 0r 997 acknowledgements.
  • Testing the JMS queues for splitting the claims at transaction level.
  • Experience in validating healthcare claims.
  • Real time execution status using Quality center that will provide BCBSMA with date/time stamps/status of execution at test case level on daily basis.
  • Provided fixes for critical & high severity bugs during testing.
  • Worked closely with the client BCBSMA project team with training planning
  • Wrote & Executed SQL queries used for data validation.
  • Extensively worked on validating data loads during ETL process
  • Implement test schedule, track defects and assigning them to developers based on the priority.
  • Maintain defects report and status.
  • Overall test execution report has been maintained and reported to the management on daily basis.

Confidential

Programmer Analyst

Responsibilities:

  • Analyzed and Reviewed Business Requirement Documents/Functional Requirement Documents (&RDD), Use Case Documents
  • Created Test plan, Test strategy, and Performance Test Plan and User Acceptance Test plan inan Agile (Scrum) Methodology.
  • Defined activities required to prepare for and conduct Functional Testing, Integration Testing, Regression Testing, GUI Testing, Backend Testing, Performance Testing and User Acceptance Testing
  • Responsible for reviewing Test Cases & creating the Traceability Matrix
  • Created Users and maintained all the requirements, User Stories, Tasks inRally
  • Executed test cases and the recording of test results inRally
  • Created Test automation scripts for QTP to test UI
  • Developed and executed a complete end-to-end test strategy for assigned products and features including verification of functionality, performance and scalability.
  • Continuously streamlined and improved the testing life cycle to ensure test planning, execution, and reporting are effective and coordinated.
  • Wrote & Executed SQL queries to validate data saved in database
  • Maintaining the defect status for every release for management review.
  • Interacted with Business Team for the requirements and also interacting with developers.
  • Maintained team Defects report though Quality Center and reported to the management on daily basis
  • Reported to Test Admin when defect was closed.

Confidential

QA Analyst

Responsibilities:

  • Worked with the team of 3 people and the project manager to plan and implement the testing effort.
  • Worked for Confidential & Confidential credit cards within Confidential
  • Reviewed design documents and business requirements used to create Test plan.
  • Analyzed System specification document, business requirement document and developed both manual and automated test scripts.
  • Performed both manual testing and automated testing
  • Performed regression testing, smoke testing, Performance testing and end-to-end testing
  • Used Unix to check the performance of the application
  • Developed and executed SQL queries as part of backend testing
  • Developed Test Metrics and conducted Defect Logging and Reporting
  • Responsible for complete functional and regression testing using Quick Test Pro.
  • Responsible for setting the environment, creating the scenarios based on the performance test objectives, setting the monitors, running the scenarios and analyzing the test results.
  • Conducted Compatibility Testing of the site on different browsers, different versions of browsers and different Operating Systems.
  • Performed baseline testing ensuring functionality and performance of the application is improved and not degraded compared to earlier builds.
  • Performed data driven testing
  • Logged defects using PVCS.
  • Regularly interacted with business teams and development teams regarding bugs. participate in weekly meetings and provided timely status reports

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