SUMMARY:

• Over 8 years of IT experience in Design, Development, Testing and Administration spanning all facets of package software and SaaS, application implementation.
• Around 6 years of experience in the Salesforce.com CRM space that includes Business Analysis, Administration, Configuration, Implementation, Development and Support experience.
• Proficient in Agile Methodology.
• Strong Requirements gathering experience and documentation skills which includes Conducting User Interviews, transforming business requirements into user requirement specification, Functional Requirement Specifications Document(FRD) and Use Case Narratives.
• Expertise in Service Cloud console with exposure to mobile application integrations.
• Proficient in Case Management using assignment, escalation, workflow rules and actions.
• Worked on various salesforce.com standard objects like Accounts, Contacts, opportunities, Products, Price books, Cases, Leads, Campaigns, Reports and Dashboards.
• Have in depth Knowledge and understanding of CRM business processes like Forecasting, Campaign Management, Lead Management, Order Management, Account Management, and Case Management.
• Designed Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, and Approval Processes for automated alerts, field updates, and Email generation according to application requirements.
• Extensive experience of using declarative features like validation rules, work - flows, approval process, dynamic approval process, sharing rules automation for satisfying complex business process automation.
• Implemented security and sharing rules at object, field, and record level for different users at different levels of organization, also created various profiles and configured the permissions based on the organizational hierarchy.
• Expertise in Force.com technology stack: APEX, Visual Force, SOQL, SOSL.
• Experience in building Visual Force Pages, Visual Force Custom Controllers/ Components, Advanced Search Functionality, Reports, Dashboards, Tabs.
• Installed Salesforce Apps, configured and maintained user security permissions in compliance with organizational Needs.
• Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages.
• Knowledge in developing web-based applications using Java, HTML, HTML5, CSS3, JavaScript and JQUERY.
• Proficient in developing and implementing Web service integration.
• Experience in handling and coordinating deployments using various migration methods/tools such as Change sets and Eclipse IDE.
• A team player with a strong work ethic, a positive attitude and the ability to make the best use of individual resources.

TECHNICAL EXPERTISE:

Force.com:  Apex Language, Apex Classes, Apex Triggers, SOQL, SOSL, Visual Force (Pages, Components & Controllers), S-Controls, Apex Web Services, Apex Data Loader, Force.com Apex Explorer, AJAX, Dashboards, Reports, Analytic Snapshots, Data integrations, Custom Objects, Force.com, Eclipse IDE Plug-in

Business Process:  Service Requests and Activities, Opportunities, Quotes and Proposals, Order Management, Campaign Management, Case Management, Contract Management, Pricing, Approval, Partner Deal Registration, Data Cleansing and De-duplication, Agreements and Entitlements

ETL/Integration Tools:  Force.com, Data loader, Force.com Workbench

Languages:  C, C++, Java, Apex,

Web Technologies:  HTML, HTML5,CSS3, XML, JavaScript, jQuery UI, SOAP, WSDL, REST

Dot Net technologies:  C#, asp dot net.

PROFESSIONAL EXPERIENCE:

Confidential,Mindtree

Sr. Salesforce Developer

• Defined process for the process using ANT tool and provide guidance to the development team
• Evaluated various code review tool; set up lab for CodeScan & CheckMarx for POC
• Configured Code review tool (CodeScan & CheckMarx) for identified use cases
• Implemented version tool process and guideline through usage of GitHub
• Provided guideline for integration of GitHub with Eclipse (development tool)
• Defined GitHub Repository structure creation and Branches creation and branches merging
• Participated in workshop for code review tool and version management tool with various stakeholders

Confidential,Dublin,CA

Sr. Salesforce Developer

• Involved in Requirement Analysis, Estimations and Approach Design
• Involved in the project deep dives with teams and business users to finalize the requirements, create POCs and develop functionalities as per the requirements
• Created Managed Packages with deprecated annotations to be available for partner Salesforce users.
• Developed various Apex classes, Controller classes and Apex Triggers for various functional needs do build multiple applications for the company.
• Used the Batch Apex class for stored bulk data in to customized object
• Used bootstrap to make the pages compatible to all devices and browsers.
• Designed and developed custom Visualforce pages and complex apex controllers to create, Commission and SalesEnablement widgets as per the requirement.
• Developed several triggers and respective handler and utility classes. Followed best practices.
• Configuring a solution, quoting, and preparing a proposal shouldn’t be a time consuming process for sales.
• Maintained security internally and for partner community users by modifying Org wide defaults as per the requirement created public groups and sharing rules to share critical functionality to the partner users.
• Integrated Apex with External services by making callouts that used SOAP and WSDL.
• Involved in the SCRUM meetings to discuss project progress with teams and business users.
• Involved in end to end implementation.

Confidential

Sr. Salesforce Developer

• Involved in Requirement Analysis, Estimations and Approach Design
• Involved in Design Architecture with sales team
• Constant interaction with higher management and business users for gathering requirements, analysis, development and support.
• Developed various Apex classes, Controller classes and Apex Triggers for various functional needs do build multiple applications for the company.
• Designed, and deployed the Custom objects, Custom tabs, validation rules, Workflow Rules, Page layouts to suit to the needs of various customized applications.
• Deployed the code over sandboxes using Change sets.
• Created various Profiles, Roles, Page Layouts and configured the Permissions based on the Organization hierarchy requirements.
• Post support tickets status to Salesforce
• Created Workflow rules and defined related tasks, email alerts, and field updates.
• Deployed Apex using Force.com IDE, Force.com Migration Tool and Web Services API(XML, WSDL, SOAP,REST)
• Involved in Agile methodology, Scrum which dramatically improved productivity and reduced errors.
• Involved in end to end implementation

Confidential

Sr. Salesforce Developer

• Involved in Requirement Analysis, Estimations and Approach Design
• Involved in Design Architecture with sales team
• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Managing multiple user setups, profiles and roles, record types, customization of objects, fields, page layouts and validations
• Developed Validation rules on various objects. Also created assignment rules on Lead object to assign the Leads automatically to various groups of users based on the region.
• Developed Apex Classes, Controller Classes and Apex Triggers based on functional needs.
• Integrated identity services from single sign-on to connect every partner and every employee in Cadence
• Constantly participated in code reviews which built a strong foundation to efficiently handle bugs fixes.
• Created test scenarios on Sandbox environment and used Force.com Component Deployment Wizard for migrating data between Force.com IDE and Sandbox environment.
• Provided post-implementation support to assist end users in creating reports, dashboards and certain Administration tasks including creating and maintaining user profiles and privileges.

Confidential,Qualcomm

Sr. Salesforce Developer

• Involved in gathering requirements, analysis and design Architecture.
• Adobe Echo sign Managed Package Installation
• Syncing up with Echo Sign Admin Team
• Triggers to update package objects with proper information to implement Agreement process.
• Conformance Agreement Template Creations in Echo sign objects
• Visualforce, Custom buttons, Apex Implementations to meet requirements
• Technical Design Document and Deployment Checklist
• User Manual Guide Preparation

Confidential

Sr. Salesforce Developer

• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Lead a team of three members
• Documentation: Prepare Functional Design document and Technical Specification for the bug fixes and enhancements.
• Involved in Requirement Analysis, Estimations and Approach Design Architecture
• Involved in Web Services Development
• Managing Users, Profiles and Roles.
• Involved in Unit Testing, Deployment and Production Support.

Confidential

Sr. Salesforce Developer

• Implemented a web application to collect the sample data from the database and accepts wide range of metrics and feed the SAS analytics server with the raw data for analysis.
• Involved in preparation of Technical Design Documents.
• Customization of the Organization Profile, creation of custom objects, custom fields, formula fields.
• Creation of Page layout for custom object as well as standard objects for respective Profiles.
• Designed and developed Apex Program, Apex Triggers for various functional needs in the application.
• Designed various WebPages in Visual Force for functional needs within Sales force.
• Created Apex classes for integration with web services.
• Interacting with the end users for testing the application.
• Created Test Classes for Apex Classes.
• Involved in Unit Testing and Test Coverage for Triggers.
• Involved in preparation of Configuration steps Document for Admin Team.
• Involved in client interactions for gathering Developing Requirements.
• Deployment on SIT Environment.

Confidential

Salesforce Developer

• Involved in gathering requirements, analysis and design.
• Involved in writing Triggers for event based requirements
• Involved in writing Apex classes and visual force pages for building the application
• Created Schedulers to calculate SLA for the Implementation Request and for sending Emails
• Created Triggers for sending Emails
• Created workflows and validation rules for the business requirements
• Created user Roles and Profiles, security controls and sharing settings.
• Data loading Using Apex Data Loader by doing transformations in MS Access.
• Written Technical design Document, configuration work book, Unit Test plan, Unit Test Cases documents.
• Creating Test cases covering all the scenario's of the application
• Unit testing and IT Testing
• Data loading Using Apex Data Loader.

Confidential

Salesforce Developer

• Involved in Requirement Analysis, Estimations and Approach Design
• Involved in Salesforce.com CRM customizations, building workflows, validations, formulas etc.
• Involved in managing Users, Profiles and Roles.
• Involved in Apex Programming, Apex Triggers and Visualforce Development
• Involved in Web Services Development
• Involved in Unit Testing, Deployment and Production Support.