EXPERIENCE SUMMARY

• Expert troubleshooter and problem solver with outstanding computer skills.
• CompTIA A+, Security+, Novell CNA, CNE (NW 3-4-5) , Microsoft MCP, MCSE (NT 4, W2000 and W2003), MCSA W2K3, MCT, MCDBA, Cisco CCNA WLAN-FE, MCTS SQL 2005, MCTS MOSS 2007, MCTS WSS, MCTS Vista, MCTS Win 7, MCITP
• Proven written and oral communication ability.
• Works well with others resourceful, well organized, and able to assume responsibility.
• Ability to communicate effectively and establish excellent rapport with clients from diverse socio-economic backgrounds.
• Serve as liaison between clients and the company to resolve accounts. Handle problems which IT staff members cannot resolve.
• Microsoft Certified Trainer/System Administrator/Systems Engineer with experience as a trainer for MS Sharepoint Portal Server, Windows 2000, XP and Server 2003.
• Strong Project Management/Change Management skills
• Strong customer service and negotiation skills.
• Expert Microsoft Windows NT/W2000/XP/2003/2008 Administrator
• Sharepoint Portal Server implementation and security.
• VMWare VSphere 4 Training

TECHNICAL SKILLS
Web: HTML, FrontPage, Sharepoint Designer, IIS, .NET 1.1/2.0/3.0
Languages: Visual Basic and SQL, ASP.NET
OS: Windows 95/98/2000/XP/NT/2003/2008/Win7, Linux, Macintosh
Hardware: HP and Dell Servers
Database: Microsoft SQL
Other: VMWare ESX, Microsoft Sharepoint Portal Server (MOSS), Exchange 5.5, 2000 and 2003, LotusNotes, Open Plan, Bindview EMS, Microsoft Office 2000 and Visio, NETIQ AppManager Kronos, Coreworx, .NET Framework

CERTIFICATIONS

• MCP
• MCSE (NT 4)
• MCSE (W2K) Messaging Specialization
• MCSE (W2K3) Messaging Specialization
• MCT
• MCDBA
• CCNA
• WLAN-FE
• MCTS- SQL 2005
• MCTS- MOSS 2007
• MCTS- WSS 3.0
• MCTS Windows 7 Configuration
• MC ITP Enterprise Administrator
• A+ CompTIA
• Security+ CompTIA
• CNA
• CNE (NW 3) Novell
• CNE (NW 4) Novell
• CNE (NW 5) Novell

PROFESSIONAL EXPERIENCE:

Confidential,Houston, Texas Sept 2007-Sept 2009
Sharepoint Services Administrator

• Supported SPS 2003, WSS 2 legacy infrastructures in Houston, Dubai and Singapore.
• Designed and implemented MOSS x64 infrastructures in Houston, Dubai and Singapore.
• Implemented CapGemini K.NOW (Knowledge Objects Management) site collection on MOSS x64 infrastructure in Houston
• Supported migration of the legacy SPS2003 and WSS infrastructures in Houston, Dubai and Singapore to MOSS x64.
• Implemented and provisioned SSRS for Sharepoint
• Implemented Kronos timekeeping system for the global enterprise ~15,000 users.
• Implemented Coreworx DMS for the global enterprise.
• Supported VMWare Infrastructure environment
• Supported all ASP.NET Applications Enterprise-wide

Confidential,Houston, Texas May 2007-Sept 2007
Sharepoint Portal Administrator

• Supported migration and implementation of Sharepoint Portal Server 2003 from Willbros to Willbros Nigeria.
• Supported ASP.NET Applications
• Implemented WDMS Document Management System
• Implemented Brava Server Application for CAD files

Confidential,Houston, Texas Aug 2006-May 2007
Web Services Administrator

• Implemented an Enterprise-wide Windows Sharepoint Portal Services 2003 Environment for +1200 users
• Migrated the legacy Intranet web environment to SPS 2003.
• Supported ASP.NET Applications

Confidential,, Texas Nov 05-August 2006
Enterprise Application Support Engineer

• Supported and Implemented ~ 200 Enterprise-wide Applications in a large 24x7 distributed environment. Implemented Windows Sharepoint Services for the Wintel-8 Applications Team at EDS.
• Blackberry Citrix Windows AD Environment
• Implemented DataPipe ASP.NET Application for HR
• EDS Contractor

Confidential,Houston, Texas July 05-Nov 2005
Server Engineer/Systems Administrator

• Migrated users and computers in Houston headquarters and remote offices from the Calpine Energy Company NT environment to divested interest Rosetta Resources Inc. Installed and configured HP DL 380/360s and W2K3 Active Directory infrastructure including Exchange 2003, VMWare ESX, SQL 2000, and application servers. Installed and configured HP MSA 1000 SAN for VMWare environment. Barracuda Email Spam Firewall. Veritas Netbackup. Blackberry Citrix Onstor NAS. Sharepoint Portal Server 2003 implementation.
• Volt Services Contractor

Confidential,Houston, Texas April 2005-June 05
Server Engineer

• Secured and hardened all Windows Servers using Symantec Enterprise Security Manager (ESM) and Microsoft Baseline Security Analyzer (MBSA) for the AIG Enterprise Server Security Lockdown Project in a change management-driven process.
• TekSystems Contractor

Confidential,Houston, Texas April 2004-Mar 05
Systems Administrator

• Enterprise-Wide Scope administration and support/maintain/upgrade Windows NT/2000/2003, Microsoft Exchange 5.5, Citrix Metaframe, Microsoft NLB Terminal Server 2003, Blackberry devices, Wyse wireless terminal thin clients, Remedy Helpdesk support, Veritas BU Exec, Novell 4, IBM AS/400, wireless barcode scanners, Cisco aironet 1200, 1751, 2950, VPN concentrator, WLANs, GPS Comettracker, Dun and Bradstreet DBRAM, Checkpoint Firewall, Sidewinder Firewall, MS SQL, Solarwinds, Quadrant FastFax, Sniffer Pro, SQL Server, Laserfiche, Stellent Content Server, Sharepoint Portal Server security, Active Directory/WAN design. Dell hardware. Corporate headquarters, multiple manufacturing locations and 150 remote branch sites. Change Management/SOX-compliant process environment.
• TFI Contractor

Confidential,Houston, Texas Jan 2003-May 05
Adjunct Professor of Computer Science

• Taught Windows 2000/XP/Networking/Security classes

Confidential,Pearland Texas Mar 03 – Aug 03
On-Site IT Manager

• Supported Windows 2000, Citrix Server, Macintosh and Exchange 5.5 for 70-user multi-site environment.
• Independent Consultant

Confidential,Houston, Texas Oct 02 – Mar 03
Technical Support Engineer

• Supported Project Management Software for Aerospace Industry.
• Temp-to-Permanent

Confidential,Houston, Texas Apr 02 –Sep 02
Windows 2000 Migration Consultant

• 500-PC migration of a major Oil and Gas firm from Windows NT to Windows 2000 using Ghost and Altiris Migration Suite.
• Contractor assisted in hardware and software migration issues.
• Siemens Business Services Contractor

Confidential,Houston, Texas Aug 01-Apr 02
W2K Rollout Consultant / Infrastructure Administrator

• Implemented Windows 2000 at various client sites. Proof of concept labs as well as design and implementation phases of Windows 2000 AD implementations.
• Implemented Open Source Snort Security Intrusion Detection System
• Tested and QA\'d various E-Commerce solutions prior to client rollout.
• Implement windows XP on all laptops.
• Implemented an office-wide backup policy with Veritas Backup Exec.
• Implemented Norton Antivirus on all clients and servers.
• Supported 30-35 Developers on long-term assignment to Enron Corp.
• Reviewed and edited RFPs for a variety of corporate clients
• Resolved a variety of internetworking integration issues at client sites
• Piloted Biztalk Server and Sharepoint Portal Server solutions for client environments.
• Interacted with a number of developers working on SQL-based solutions for a Microsoft Certified Partner in E-Commerce
• Supported Dell Poweredge servers, as well as desktop and laptop PCs from Sony and Dell in-house.
• Configured and maintained the LAN and WAN connectivity with Cisco routers.
• Presented Windows XP to the Houston Chapter of the Texas Society of Certified Public Accountants.

Confidential,Houston, Texas Oct 00- Aug 01
Microsoft Instructor

• Taught Windows NT and Windows 2000 classes to corporate clients. Courses taught included Windows NT Network Essentials, Windows 2000 Network Infrastructure Design, Exchange 2000 Administration and Design, Migrating from Windows NT to Windows 2000, and Designing a Windows 2000 AD infrastructure,
• Created and taught custom instructional modules for Cisco and Microsoft products involving Windows 2000 Active Directory implementation.
• Installed, configured and imaged all classroom computers and networks.
• Prepared all MOC classroom course curriculum materials for presentation.
• Visited remote client sites for classroom setup and presentation of Microsoft Official Curriculum courseware classes

Confidential,Houston, Texas Sep 98 – Oct 00
Senior Support Engineer

• Supported 20-25 sales representatives in pre-and post-sales of major 3rd party network tools.
• Tested and QA\'d a variety of software solution issues prior to finalized code releases.
• Resolved a variety of pre- and post-sales software implementation issues on a variety of 3rd-party software network management suite solutions.
• Supported BV Netinventory, BV-Control for Exchange and BV-Intellipacs.
• Supported Novell Netware-oriented and Microsoft Windows NT and Windows 2000-oriented Network management Console 3rd-party solutions for Fortune 500 customers.
• Tripled corporate revenues for each sales representative supported.
• Escalated client Fortune 500 Network Administrator support issues to Q/A and Developers for resolution.
• Permanent Employee

Confidential,Houston, Texas Jun 98- Aug 98
Multimedia Analyst

• Resolved ISDN-Multiplexed Videoconferencing networking solution issues.
• Contacted vendors and acquired new technology hardware/software devices and solutions for editorial review, evaluation and publication purposes.
• Maintained Cheryl Currid\'s Guest Speaking calendar, agenda and appearance bookings.

EDUCATION

B.S., Engineering Technology