SUMMARY:

EDUCATION:
Masters (MS), Computer Information Systems

Security Clearance:

Public Trust
Confidential

SKILLS:

Microsoft SharePoint 2010 | Lotus Notes Architect | Certified Lotus Notes Development | Upgrade Specialist | Blackberry Specialist | Windows Server Administration | Remedy | Working With UNIX | Notes Client Support | Notes Trainer | Domino Administration Replication | Sametime, Blackberry, Wallace Wireless (WIC) blackberry application.

EXPERIENCE:
07/2010 | Confidential,Washing DC
To Present |Microsoft Sharepoint 2010/Sr. Lotus Notes Administrator
Responsibilities include:

Microsoft SharePoint 2010

• Configured and installed the first sharepoint2010 server farm
• Administer SharePoint 2010 server
• Create and manage Web applications
• Create and manage Site collections, Sites, Lists, and Libraries
• Perform backups and restore
• Manage user account
• Manage Site Permissions

Sr. Lotus Notes Administrator

• Manage Domino servers including webmail iNotes, domino directory, LDAP and server configuration
• Extensive troubleshooting for Notes clients 8.5.x related issues including managed mail, calendar issues, notes crash, configurations, etc
• Ability to initiate a good judgment and make sound decisions
• Demonstrate the ability to manage multiple complex activities
• Provide ongoing 3rd level support for Notes Systems Administration
• Plan and implement sametime upgrade and migrate users to Sametime entry version 8.5.2
• Assist user with their Lotus Notes, and Sametime issues.
• Participate oncall rotation

12/2009 Confidential,Reston, VA
06/2010 Sr. Lotus Notes and Blackberry Administrator
Responsibilities include:

• Provide ongoing 3rd level support for Notes Systems Administration
• Manage 90+ Domino messaging and applications servers
• Install and maintain Sametime IM system, and extended to Blackberry
• Manage IronPort SecureMail
• Design and plan sametime migration to version 8.5
• Plan, implement and install Chatlog solution to capture users’ sametime chat session for litigation purpose.
• Work on users trouble tickets

09/2008 Confidential,Phoenix, MD
10/2009 Lead Lotus Notes Administrator at US General Services Administration (GSA/public Building Administrator division)
Responsibilities include:

• Wrote Enterprise Security documentation and standards procedures and successfully completed procedures
• Manage Domino servers
• Implemented and Redesign Domino environments with domino clustering, configure replications, created servers and clustering documents, and implemented database migration plan from Physical servers to Virtual environments.
• Monitored the global notes network; improved the security, reliability and availability of domino structure. Research the development of new technologies around Notes and Domino
• Manage the deployment of Domino Applications and databases to new enterprise clustered environments to enable databases to replicate on failover servers.
• Scheduled and Chaired meeting and lead projects with timeline with focus on technical sidelines and deadlines.
• Develop and maintain existing Notes databases.
• Provide 3rd level Notes client support
• Assist users with blackberry, Sametime and emails issues.

03/2007 Confidential,Vienna, VA
08/2008 Sr. Lotus Notes Adminstrator

• Provide 3rd level Notes client support
• Assist users with blackberry, Sametime and emails issues
• Provide business analysis to make notes tool understandable to business mind.
• Upgraded domino servers with influence of hardware selections
• Independently determined and provide approach to solutions
• Interacted with higher management to research and implement blackberry applications for disaster recovery
• Assisted the implementation for blackberry servers failover plan.
• Proactive troubleshooting which includes daily searches of log files
• Planned, implemented and deployed Wallace Wireless (WIC) messenger for blackberry—it’s a complete contact and management solution for blackberry

11/2002 Confidential,Falls Church, VA
03/2007 Sr. Lotus Notes, Sametime, Quickplace and Blackberry Administrator
Technical lead for messaging team at US General Services Administration (GSA)/FSS . Responsibilities include:

• Provide Notes/Blackberry support to various regions and Regional Administrators and administer domino servers.
• Monitor the Global Notes Network, Improve the security, reliability and availability of the Domino infrastructure.
• Coordinate major Domino updates, new installations, roll outs of new sites. Research the development of new technologies around Notes and Domino.
• Support end users with Blackberry, Notes email, Quickplaces and Sametime issues.

11/2000 Confidential,Vienna, VA
09/2002 Senior Lotus Notes Developer/Configuration Management Lead
Configuration Management Lead (CM lead)

• Lead the development and implementation of standard configuration management processes for software application products.
• Ensure that configuration management controls are capable of supporting all deployment activities and implementations and comply with applicable industry standards.
• Participate in integration testing, planning and leading the program technical verification, ensuring the interoperability among all system components and ensuring the proper implementation of requirements.

Senior Lotus Notes Developer 5.x

• Perform systems analysis and Lotus Notes development supporting the conversion of the Program Office Interface (POI) pilot application to the POI Production 1.0 application.
• Analyze existing Lotus Notes and Lotus Script design to determine its applicability, reliability, and acceptability.
• Contribute to the production of system documentation.

Senior Lotus Notes Developer 5.x

• Perform systems analysis and Lotus Notes development throughout the software development life-cycle of the Paperwork Reduction Act Management System (PRAMS) for US Environmental protection Agency (EPA).
• Conduct requirements gathering and analysis, configuration management and software design, development, and implementation.
• Participate in integration and acceptance testing and provide user and database administration support.
• Create user and administration manuals and participate in user training.
• Responsible for the development of test plans and the development and execution of test procedures.
• Proficient in all aspects of application testing including the reporting of test results.
• Test responsibilities include Unit, System, Integration, Performance and Stress, End-to- End and User Acceptance Testing.

02/1999 Confidential,Germantown, MD
10/2000 Lotus Notes/Domino Application Developer Releases 4.x and 5.x

• Defined and implemented Intranet applications by using Domino/Lotus Notes while applying custom development methodologies.
• Conducted requirement analysis and business architecture for Department of Energy (DOE).
• Successfully interfaced with customers helping them with their strategic planning and providing leadership on multiple tasks.
• Planned organizational requirements and workflow tracking related to business functional areas.
• Conducted technical assessments of proposed work projects.

Lotus Notes Administrator Release 4.x (02/99 to 07/99)

• Lotus Notes Administrator for corporate-wide Notes Domain of 120+ Servers and 9000 users at the client sites.
• Responsibilities include daily operational administration and maintenance of central Domino servers; maintenance of public Address Book; monitoring system usage and problems; technical support to remote site Notes Administrators, participate in testing, evaluating and migration to new release of Notes; registration of users and servers.

12/1997 Confidential,Arlington, VA
01/1999 Lotus Notes/Domino Application Developer Release 4.x

• Part of the Lotus Notes application development team for the US Department of Treasury.
• Modified the collaborative template for use by numerous committees and workgroups.
• Developed in Lotus Notes using Domino for access over the web. The unique design of this template allows it to be used to create multiple Web sites that can be administrated by a committee or group member with a Notes client.
• Used Notes to create forms for submitting content to the site and to develop a workflow process for aiding in the content approval process that is required prior to posting the content on the site.

05/1996 Confidential,Memphis, TN
12/1997 Lotus Notes Administrator Release 4.x

• Assisted in the implementation of the corporate-wide Lotus Notes system.
• Provided continuous service to message users, administered the server, and managed the system.
• Duties included installation, configuration, monitoring, and operations workstations, performing routine system backup, as well as maintenance upgrades and setting up remote access users.
• Administered a Lotus Notes Group with over 250 end users and 10 applications. Created Domino applications.