Key Skills

• SharePoint 2007/2010/2013
• Project Management
• InfoPath 2010
• SharePoint Designer 2010/2013
• Adobe Photoshop CS6
• Windows Server
• Networking
• Web Design
• Graphic Design
• Training
• IIS

IT Experience Highlights

Confidential

• Courses Taught: ASP.net, Intro to Web Applications, Web Authoring Design, Software Development Capstone, Microeconomics, Intro to Programming
• Academic Advising
• Attendance Advising

Confidential

• Responsible for a mixture of SharePoint architecture, administration, development, project management, business analysis and development of Cousins Intranet
• Meeting with end users and stakeholders to gather requirements, create functional and technical documents, user acceptance test scripts and project implementations
• Training internal department members on administration of SharePoint, governance and best practices

Confidential

• Manage several teams working on various SharePoint projects, ensuring timely delivery, work with various stakeholders to determine new projects and priorities globally, for the overall high level architecture
• Install, configure and maintain SharePoint Server 2010
• Designed and developed intranet and extranet portals using SharePoint 2010
• Successfully managed project resulting in deployment of Intranet to 500 users, globally

Confidential

• Developed Company Directory, Idea Center, and Travel Guide using ASP and SQL
• Designed and developed the database and wrote stored procedures for SQL Server 2000
• Develop and maintain database for computer hardware, software license, user information and support tickets using ASP and SQL

DETAILED PROFESSIONAL EXPERIENCE

Confidential

SharePoint Developer/Admin

• Administer, design, develop and maintain SharePoint 2010/2013 and SharePoint Intranet
• Work as a sole resource to develop workflow, document management system, visual web parts, customized search, and customized managed metadata term store.
• Work closely with all practice group teams, Human Resources, Accounting, Legal and Marketing to understand their needs and then develop policies and procedures for the groups to ensure business efficiencies.
• Work closely with the legal department to ensure all government rules and regulations are followed properly.
• Implement SharePoint governance and SharePoint information architecture.
• Design, configure, implement and deploy SharePoint custom solutions to support business processes using SharePoint 2010 out-of-the-box capabilities and SharePoint Designer 2010.
• Design/develop custom content types to support, enhance and facilitate business processes and related data. Design/develop custom calculations to enhance business and process related metrics and Key Performance Indicators.
• Develop custom Data View Web Parts using SharePoint designer. Provide support for deployed custom SharePoint solutions.
• Conduct business process engineering and process design activities in support of organizational and customer SharePoint solution development.
• Lead process definition and process improvement activities as required.
• Lead and consult with project teams to identify user requirements, performs portal feasibility analysis, and assists in the evaluation and recommendation of application portal related software packages, application integration and testing tools
• Improve site functionality and develop reporting modules for departmental use and executive reporting.
• Integrated MS InfoPath forms and custom lists into SharePoint sites.
• Define and improve data content management process and data workflows.
• Create custom SharePoint security groups and assign appropriate site permissions.
• Develop workflows to automate our onboarding process.
• Plan for Service Applications, Web applications, and Content Databases.
• Develop and recommend objectives for area of functional responsibility that produce business process improvements.
• Define business value and associated metrics in support of development projects.
• Coordinate discussions to help firm anticipate future technology needs and opportunities.
• Coordinate the maintenance and support online learning management system.
• Developed interactive tutorial video to train users utilizing Camtasia Software on using SharePoint 2010.
• Developed training system utilizing SharePoint List, Library, and custom workflow.

Confidential

Web Development Manager/SharePoint Architect

• Manage everyday activities of web development project management and ensured efficient working.
• Providing supervision and ongoing training of the SharePoint Administration team.
• Design Information Architecture, Governance plan, Workflow designs and Taxonomy, Design POC and proposed solutions.
• Write and Implement Best Practices for performance optimization for various country portals
• Drive multiple projects New Design and Development, Support, and Performance issues
• Implemented Enterprise Search, Information Management Policies, Various permission levels, and Content Types
• Perform day-to-day support and maintenance of SharePoint Server Farm
• Complete design and development of the systems and content within a six week period from a failed 11 month effort deploy on originally scheduled date
• Develop InfoPath forms to automate employee requests. Forms have managed code which made use of SharePoint 2010 web services.
• Developed SharePoint components including master pages, web parts, lists, web pages, workflow, InfoPath forms and back end processing solutions.
• Provided architecture, design and hands on development and re-engineering of an internal intranet in preparation for migration to SharePoint 2010 from 2007 platform. Balfour Beatty Construction Services US
• Development of external public centralized information and networking 'portal' for use by External Vendors based on SharePoint 2010.
• Support all components of the SharePoint 2010 environment including system administrative activities such as site creation, user training, backup and restore, performance analysis, patching/upgrades, configuration, security, and issue resolution.
• Provide guidance to the SharePoint architecture best practices, tool recommendations.
• Developed, implemented and utilized Web Services and Service Oriented Architectures SOA .
• Responsible for the design, architecture, availability, reliability, and security of all SharePoint environments.
• Interviewing, hiring, and training employees planning, assigning, and directing work appraising performance rewarding and disciplining employees addressing complaints and resolving problems.
• Schedule project status and maintain project status reports on a regular basis.
• Administer production of legacy intranet website and its related applications.
• Provide support and maintenance for all public facing Web Sites- bbiius.com, bbri.com.
• Responsible for purchasing for the department, and reconciling bills each month

Confidential

System Administrator/Web Developer

• Act as Project Manager for development of Google Applications.
• Responsible for development, deployment and management of Atlas intranet web site. Administer user and help desk support for computer hardware, network and PC applications for multiple Atlas locations. Assign helpdesk tickets to staff based on expertise and scheduling. Periodically be onsite at each location to observe and work on things that cannot be solved via remote support. Monitor server and application logs using IT support tools for proactive management/support of the network, server and client infrastructure. Facilitate training for Atlanta Office VP's on emerging technologies. Responsible for re-designing Atlas Intranet by developing the front end using a combination of ASP ASP.Net, CSS, Flash and Javascript.
• Developed Company Directory, Idea Center, and Travel Guide using ASP and SQL.
• Designed and developed the database and wrote stored procedures for SQL Server 2000.
• Develop and maintain database for computer hardware, software license, user information and support tickets using ASP and SQL
• Provide onsite and remote technical support for multiple locations.
• Remote technical support for multiple locations.
• Maintain Active Directory users/groups for 500 user environment.
• Responsible for Building IBM x3400 Servers with RAID-5 for various Atlas locations.
• Conducted one-to-one and classroom training with the users on topics such as Mac OS X Snow Leopard, iPhone, iTunes, Microsoft Office, Gmail and Google Apps. Outreached proactively to field representatives to troubleshoot any usability issues.

• Serve as team leader, resource, and champion for a three member knowledge-centered IT support team. Create and maintain knowledgebase using web-based Help Desk call tracking system. Act as system owner of The Owner's Manual, a public repository of company documents developed in ASP with a SQL Server backend and administrative interface. Prepare and propose reports on team metrics. Define, refine, create and maintain technology-related policies, procedures and documentation. Key opinion in developing, drafting and implementing performance strategies and employee technology training.
• Provide second or third-level support to Desktop teams in solving domain or server related user issues.
• Support Windows based networks, printer and network troubleshooting, desktop support for various Microsoft products as well as other desktop software packages.
• Administration and maintenance of a 200 user Microsoft Exchange 5.5 environment. Setup and Administer Microsoft Windows 2000/2003 server active directory Securing IIS 5 and 6, DNS and Security.
• Perform network equipment, server installations and administration, tech support, documentation, cabling, group policy administration, software implementation, network security.
• Maintain Shoretel VOIP Phone System Operations
• Maintain Backup of Unix Application, OMD.
• Web Development Content Management of Company Intranet written in ASP with a SQL Backend.
• Developed Job Flow Application in ASP.net to track status of Orders for Sales Management.

Help Desk Manager / System Administrator

• Serve as team leader, resource, and champion for a three member knowledge-centered IT support team. Create and maintain knowledgebase using web-based Help Desk call tracking system. Act as system owner of The Owner's Manual, a public repository of company documents developed in ASP with a SQL Server backend and administrative interface. Prepare and propose reports on team metrics. Define, refine, create and maintain technology-related policies, procedures and documentation. Key opinion in developing, drafting and implementing performance strategies and employee technology training.
• Provide second or third-level support to Desktop teams in solving domain or server related user issues.
• Support Windows based networks, printer and network troubleshooting, desktop support for various Microsoft products as well as other desktop software packages.
• Administration and maintenance of a 200 user Microsoft Exchange 5.5 environment. Setup and Administer Microsoft Windows 2000/2003 server active directory Securing IIS 5 and 6, DNS and Security.
• Perform network equipment, server installations and administration, tech support, documentation, cabling, group policy administration, software implementation, network security.
• Maintain Shoretel VOIP Phone System Operations
• Maintain Backup of Unix Application, OMD.
• Web Development Content Management of Company Intranet written in ASP with a SQL Backend.
• Developed Job Flow Application in ASP.net to track status of Orders for Sales Management.