Business Analyst Resume Profile
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PROFESSIONAL SUMMARY:
- Over 11 years of experience with Business Analysis Methodologies which includes Agile, Waterfall, Rational Unified process RUP with Requirements gathering, management and analyzing them using UML modeling techniques such as Use Cases User Stories.
- Experience in managing multiple projects by coordinating managing stakeholders at each phase of the project. Delivered projects on time, under budget and met stakeholder's expectations successfully
- Extensive experience to analyze and document business requirements and system functional specifications including use cases. Experience in writing queries/scripts for data analysis and QA report testing.
- Extensive knowledge and experience in all stages of Software Development Life cycle SDLC , Rational Unified Process RUP , and Project life cycles, Agile and Waterfall software methodologies.
- Proficient in creating Use Cases, Design Model, based on UML methodology using Rational Rose.
- Good exposure in Project leadership role which helps to determine the Business and Team members for the roles, plans and tasks.
- Ability to multitask and handle multiple projects simultaneously Involved in all phases of a Project life cycle implementation, gap analysis, mapping, prototypes, design, configuration, testing, go-live, user training and post production support .
- Team player and goal oriented with excellent management, interpersonal, communication and writing skills.
- Good working experience on SQL, ETL applications, Data Loads, Data Marts, Data Warehouse, Business Intelligence applications Business Objects, Cognos .
- Extensive business knowledge with Healthcare, Good knowledge in project planning, workflow, business process, process flow, user interface, application interface
- Expert in creating UML Diagrams including Use Cases, Activity/State Chart Diagrams, Flow charts, Sequence Diagrams, Collaboration Diagrams, Deployment Diagrams, Data Flow Diagrams and ER Diagrams using MS Visio Enterprise Architect.
- Proficient in understanding Test Plans / Procedures / Cases / Scripts by performing functional usability, stress testing and ensuring that the project meets the system requirements by performing User Acceptance Test UAT .
- CORE COMPETENCIES: Requirements Gathering, Analysis and Management, Project Management, Monitoring Control, Building Managing Project Team, Project Process Evolution, Estimation, Status Reporting, Issue Risk Assessment, Facilitating Problem Solving, Issue Resolution, Budgeting, Staff, Client Vendor Relations, Internal External Training, Request for Proposals RFP , Joint Application Development JAD sessions and interviews, written correspondence, performing User Acceptance Test UAT .
TECHNICAL SKILLS:
- Project Management Skills: Project Management, Business Analysis, SDLC such as Waterfall, RUP, XP, Agile, Six Sigma, MS Project, MS Visio, JIRA, Compuware's - Test Director, MS Project, MS Access, MS Visio.
- Knowledge in: Informatica, MQ Series, SQL, HTML, ASP, .Net/C , XML, JavaScript, JAVA, J2EE, XML Oracle SQL, PL/SQL
- Business Requirements Tools: Rational Rose, ClearQuest, ClearCase, RequisitePro, MS-Office, MS-Visio, MS-Project, TOAD for DB2, FileNet P8, WSS, MOSS, UML, OLAP, BPWin, ERWin, BPM, BPMN
- Healthcare Knowledge: Claim Processing, HIPAA Compliance, EDI Transactions X12 HL7 , Provider Contracts, Enrollment Modules, Utilization Management Applications, Healthcare reform Projects, Medicaid, Medicare, MMIS Health Information Exchange HIE .
PROFESSIONAL EXPERIENCE
Confidential
Sr. Business Analyst / Data Analyst,
- Responsible for Analyzing and Validating Requirements Functional and non-Functional which includes Provider, Authorization, Vendor Module and finally Claim Management System.
- Responsible for providing required Test Data to Development Testing folks, from respective departments such as Enrollment Member Data , Provider Data, Referral/Authorizations and Claims
- Responsible for reviewing Business Use Cases BUCs and assigning the responsibilities to the team fellas developing the requirements in the form of User Stories, Use Cases and Wireframes.
- Assisting coordinating team with Rational Composer, ClearQuest tools-related activities, such as set up and configuring requirements, Requirement Traceability Matrix RTM and planning.
- Facilitated and coordinated required business team project reviews and follow on activities to ensure all are completed within the required timeframes this includes coordinating meetings scrum sessions, provision of meeting minutes, feedback, and recommendations.
- Responsible for performing internal testing prior to the Integration Testing Oversee Risks, Issues, and action item management for the Business Development teams.
- Performed manual testing and recorded results in ClearQuest and used SQL queries for enhancements.
- Provided weekly status updates on Development or project activities to respective stakeholders.
- Accountable for managing all day-to-day activities for the project including status, schedule and risks for the entire project across all involved groups, and updates in Planview tool and also organization's standard templates.
- Reviews deliverables prepared by IT vendors, third-party contractors, consultants and project team. Ensures project documents are complete, current, and stored appropriately.
- Responsible for managing the project to deliver within its baseline schedule and budget through Gate Reviews and the Change Management Process. Meet all project deliverables.
- Liaison among stakeholders in order to elicit, analyze, communicate document , and validate requirements for changes to business processes, policies and information systems and provided recommendation to PEGA SCE module that enable the organization to achieve the goals.
- Performed Gap Risk analysis from As-Is and To-Be documents, to evaluate product features for traceability to functional business requirements.
- During performing of my job, my major challenge is to coordinate Development team, testing team and keep them in Synchronizing with Requirement team.
Confidential
Lead Business Analyst,
- Responsible for gathering business requirements and documenting them textually or within models or User Stories. Creating Use Cases, Algorithms, Test Plans, Test Data and Responsible for defining the scope of the project,
- Responsible for creating UML modeling plans, Use cases, process flows, Wire Frames and business requirements documentation using Visio.
- Facilitated Working sessions, articulated requirements, make recommendations for process and business flows, develop consensus on requirements, performed analysis of requirements, by developing use cases, and collaborating with users to reduce project risk and to increase quality.
- Ensures all EPMO standards, processes for Project Life Cycle PLC , SDLC and support services.
- Determines project goals and priorities with program manager, project sponsors, or EPMO Manager. Establish clear priorities among project activities and dependencies.
- Manage and communicate a clear vision of the project's objectives, and motivate the project team to achieve them create a project environment that enables peak performance by team members.
- Analyze risks, establish contingency plans and identify trigger events and responsibility for initiating mitigating action. Oversee Risk activities. Gather stakeholder input and rank the top project risks.
- Manage relationships with project stakeholders, including internal and external clients and vendors, informing them of progress and issues managing expectations on all requirements and deliverables.
- Responsible for multiple projects, assigning tasks to respective teams, recruiting team members as required by the project.
- Negotiate the performance of activities with team members and their managers. Clarify assignments and deliverables mentor others in project management practices review quality of work and manages integration of team members' work
- Represent project at meetings and with external consultants and senior management to assure that priorities are communicated and understood and that progress/delays/issues are reported weekly and monthly.
- Resolve issues concerning client relations, governmental relations, project quality, project risk, project safety.
- Manage vendor relations IBM/NASCO, Emdeon, Infosys, CSC Cognizant and procurement related to the project s .
Sr. Business Analyst,
Confidential
- Created assisted in documenting Project Charter and identified managed Stakeholders.
- Participated in meetings with Developers, Project Managers and Quality Analyst to discuss business requirements, User Stories, test planning, resource utilization, and defect tracking.
- Conducted JAD sessions and created functional and technical requirement specification for application development based on Solution Delivery Process.
- Developed full-scale project plans and associated communications documents.
- Executed project work plans and revises as appropriate to meet changing needs and requirements.
- Managed day-to-day IT vendors, third-party contractors, consultants and project team interactions.
- Identified and managed project dependencies and critical path.
- Identified resources needed and assigned individual responsibilities. Manages project budget.
- Holds regular status meetings with project team and identifies and resolves issues and conflicts within the project team in a timely fashion.
- Where required, negotiate with other department managers for the acquisition of required personnel from within the company.
- Developed Risk management plan identified/analyzed/Control/Responded Risks.
- Monitor and Control Project Work Project Team.
- Performed Integrated Change Request/Control process.
- Verified Managed/Control project scope, objectives and Stakeholders expectations.
- Recorded and managed the project issues and escalating where necessary.
- Handled multiple activities/projects simultaneously and successfully delivered on time within a budget.
- Designed workflows for claims management/processing in coordination with business users and development teams and coordinated the resolution of regression, scripted, functional and integration test cases with development teams, product owners and business partners for each release.
- Analyzing and creating UML diagrams which include Use Cases, Data Flow diagrams, ER Diagrams, Object Oriented Analysis and Design OOA D using Rational Rose.
- Generated business reports using Business Objects to perform Business Analysis, Data Analysis, Resource Analysis, Cost Analysis, and Post Project Analysis and coordinated among cross-functional teams to perform sanity checks to ensure the data sets/ transactions correctly address the business needs and provided recommendations alternatives.
Confidential
- Facilitated working sessions, articulated requirements, make recommendations for process and business flows, develop consensus on requirements, performed analysis of requirements, by developing use cases, and collaborating with users to reduce project risk and to increase quality.
- Independently analyzed and defined solutions for complex business situations that will include all aspects of life and health business including Actuarial, Underwriting, Valuations, Reinsurance Administration and Technical Accounting.
- Worked with the teams to develop the Planning document and Scope Statement.
- Created Project Change Management Plan Project Change Request log, Issue Risk Log s .
- Created Project Status Report Project Transition Closeout Report, Lessons Learned and updated in the Project Repository SharePoint .
- Worked with Management to establish and manage project priorities.
- Documented, communicated and managed project-related issues and risks.
- Managed support functions covering planning, tracking, reporting, quality management and internal communication.
- Track project forecasted Schedule and Budget.
- Prepared and present materials for project lifecycle stage gate reviews implement recommendations, address concerns from stage gate review.
- Monitored and Controlled the Scope to ensure that only what was agreed to is delivered unless changes are approved through a formal Project Change Management process.
- Tracked, managed and resolved/mitigate project issues/risks.
- Worked effectively with the team members.
- Communicated project status and project lifecycle milestones to all stakeholders
- Managed the implementation of the project with regard to scope, time, budget and quality
- Built and lead a project team in executing project tasks by providing vision, direction and motivation
Sr. Business System Analyst
Confidential
- Worked with stakeholders to develop business requirements, mapping data elements, from requirements, to data fields to build reports.
- Used Telelogic DOORS for gathering and managing business objectives, customer needs and regulations to capture, link, trace, and analyzed to create structured, hierarchical requirements.
- Involved in accurate forecast measure, monitor and report potential credit risk exposures across the organization, both on the counterparty level and portfolio level.
- Access and aggregate credit data across disparate systems and sources, seamlessly integrate credit scoring/internal rating with credit portfolio risk assessment.
- Analyzed various What-if scenarios on Sharpe Ratio, Information Ratio, and Value at Risk VaR .
- Participated in Kaizen sessions to capture business process flows, Integrate process flow diagrams to show one end-to-end business model and process mapping exercise including swim lanes.
- Interacted with market data warehouse team to receive market data and reference data feeds and providing them to Technical Architects, DBA's, and Technical Writers to define work flow process for applicable re-engineering.
- Conducted customers' analysis, business processes to identify financial and operating structures. Analyzed requirements' report business requirements and evaluated future business process needs.
System Analyst / Business Analyst,
Confidential
Research Center / Internet and Multimedia Lab:
- Involved in design and development of web based software using ASP.NET and SQL to maintain and track the European Union Projects that are submitted or under implementation at Research Center.
- Responsible for day to day administration of SQL Server, defining, creating, redefining and restructuring the databases, implementing integrity control, logical and physical organization.
- Interaction with various clients, end users and development groups in understanding client needs, acting as interface between client and development team.
- Act as System Analyst on new application module/systems development, by gathering project requirements, budget and assign resources, assign work tasks to analysts and programmers, oversee program development activities, monitor project status.
- Develop and present solutions that promote efficiencies and accelerate market acquisitions, assist application owners in development of business requirements, develop application technical requirements, perform system analysis and design, develop unit and system test plans, schedule programmer tasks, and assist with problem resolution.