Summary

Seasoned IT professional with over 25 years of progressive IT experience, schedule management, software development life cycle integrated project management and Software development.

• SharePoint Development
• Integrated Master Schedule creation and development supporting SharePoint development
• Project Management Support
• Management of enterprise knowledge management system
• Lead for migration of legacy knowledge management database to SharePoint infrastructure
• Management of Program Level Service Level Management monitoring, calculation, and reporting
• Development and support of enterprise wide web site used to manage contract level actions
• Quality performance metrics management

Experience

Confidential

SharePoint Administrator

Installed Microsoft SharePoint Server 2010 2013 and Project Server 2010 2013 which consisted of installing pre-requisites files and configuring app servers, web servers, service applications and site collections. Created websites using Microsoft SharePoint that store, organize, share, and access information. Manage web applications, site collections and other features using Project Server, SQL Server, Windows Server

• Created and configured lists, libraries, calendars, and sites and utilize InfoPath to create forms
• Enabled disabled site and site collection features
• Created custom content types and taxonomy
• Enhanced business processes through the use of InfoPath forms and workflows
• Led the Migration project from SharePoint 2007 to SharePoint 2010 using out of the box SharePoint tools and Sharegate, a third party migration tool
• Installed, configured, and maintained SharePoint 2010/2013 and Project Server 2010/2013 lab environment
• Managed and checked overall server health and functionality of SharePoint environments
• Managed SharePoint permissions while auditing SharePoint environments
• Analyzed and reported SharePoint usage and activity to Centers for Medicaid Services and LM users
• Reorganized and restructured SharePoint environments
• Reviewed events and messages reported in Event Viewer and Performance Monitor sites to troubleshoot
• errors keeping environments running efficiently and effectively
• Reviewed, cleaned-up, managed and configured SharePoint accounts and sites
• Analyzed SharePoint content and storage while monitoring trends e.g. site usage and growth, disk space
• usage and growth
• Set up alerts, enforced policies and identified and report governance violations to the LM User Community

Individual Learning Support Center ILSC /Service Desk Analyst

Training coordinator responsible for facilitation of federal onsite training facility that trained and assisted CMS employees in the operation of computer application.

• Trainer responsible for providing hands on support for users that required support with productivity tool suite such as Microsoft Office Applications such as: Word, Excel, Access, Outlook and PowerPoint.
• Answered incoming user questions concerning Microsoft office applications.
• Resolved complex application issues

Technical Specialist/Web Site Design

Worked on the Lockheed Martin Enterprise Technology Services Contract ETSC with the Social Security Administration in the Office of Systems Design and Development. Developed and coded Internet/Intranet applications, interactive web application, design/development, database connectivity, and software development. Rendered support in maintenance and testing in Web-developed tools. Provided support to develop and code web-based applications. Supported in developing the site concept, interface design and architecture of the web-site.

• Provided support in the creation of the web page
• Reformatted and edited the manuals
• Converted the manuals to a HTML environment for the Software Technology and Engineering Center Staff STECS Web page, which is located on the SSA intranet
• Resolving problems concerning mainframe and local area network systems software and hardware.
• Monitoring the SEF and IWSILAN to identify problem areas and take corrective action before SEF users are adversely impacted
• Several software tools were utilized to accomplish this task such as: HTML 4.0, Active Server Pages ASP , FrontPage 98, FrontPage 2000, JavaScript, Cascading Style Sheets CSS , and MS Access, Dreamweaver, and PC Endevor. Ongoing duties included supporting the following activities: providing help desk support to over 10,000 users at the SEF Help Desk, which provides technical support for System 51. These duties included:
• Supported in the assurance of the 508 Compliancy Act
• Down-loaded the mainframe-based manuals to Microsoft Word, which included: CICS Standards Guide, Endevor Guide, Quick Reference Guide, SEF Tools Guide, User's Guide, Security Guide, HSM Guide, and Flash News
• Technical support for users of the status of SEF computer resources

Assisted in identifying the cooperative processing tools deployed at Social Security Administration compiling a list of additional tools available in the market based on industrial expert reports and helped to evaluate those tools that satisfies the strategic goals of SSA. Published the cooperative processing tools strategy on the SSA Intranet using HTML, Cold Fusion, Java VBScript to develop the website. The project enabled SSA to build an infrastructure to meet SSA's future vision, to help manage a complex computing environment, and to guide the application development process.