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Sharepoint Business Systems Analyst Resume Profile

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VA

Software/Hardware
Software: Word, Excel, PowerPoint, SharePoint 2013, 2010, 2007, 2003 , OneNote, Access, InfoPath, Balsamiq, Visio, Project, HP Quality Center, Axure, SnagIt, Visual Use Case, Remedy, Sniffer, Wireshark, Ethereal Languages: Java, Javascript Experience

Confidential

SharePoint Business Systems Analyst

  • Serve as SharePoint SME for initial contact with end users. customers include Finance, Database, IT, Mobile, Bank, Legal, Compliance
  • Provide high level overviews to customers showing how their department could benefit from SharePoint.
  • Elicit, document and review requirements for custom SharePoint 2010 sites.
  • Evaluate and present alternatives in order to reduce customization and development time.
  • Create and review screen mockups, process flows and use cases with stakeholders.
  • Consult with Legal and Compliance departments to elicit and document requirements in replacing LiveLink with SharePoint 2013. New concepts for these groups include taxonomy, metadata, document ownership, etc
  • Coordinate activities for SharePoint 2013 Proof of Concept for enterprise wide deployment. usability studies, persona definitions
  • Perform risk analysis for implementation of new Enterprise Document/Records Management System with SharePoint 2013 .
  • Implement Agile Scrum and Kanban development model for SharePoint development and testing teams.
  • Review and approve test cases from Quality Services team.
  • Improve engagement between Business Systems Analyst, Developers and QS to reduce time required to bring QS up to speed on complex projects.
  • Manage requirements in HP Quality Center/ALM.
  • Provide guidance to Project Managers and Business System Analysts on Capital One Automation Tool Suite capabilities.
  • Identify and analyze manual processes for potential automation. on Oracle BPMS and SharePoint platforms

Confidential

Business Systems Analyst for Capital One

  • Elicit and document business and system requirements for changes to HP and Oracle automated tools.
  • Collaborate with developers and customers to clarify system requirements.
  • Collaborate with testers to develop test cases and scenarios.
  • Meet with subject matter experts to document current and future process flows.
  • Facilitate requirements review and approval meetings.
  • Create, review and publish use cases, traceability matrices, sequence diagrams, process flows and wireframes.

Confidential

Business Analyst for United States Department of State Secret Clearance

  • Elicit and document requirements for changes to existing and new SharePoint sites.
  • Drive development process through analysis, development and testing phases.
  • Assist end users with requesting new or making changes to existing SharePoint sites.
  • Process and monitor requests for 3rd party applications and SharePoint migrations.
  • Ensure new and existing sites meet State Department taxonomy.

Confidential

Project Manager 4 for Northrop Grumman

  • Ensure documentation meet the requirements of Northrop Grumman security and V.I.T.A. Virginia Information Technology Agency
  • Assist document authors with preparation of project documents.
  • Provide update to stakeholders on projects' progress.
  • Set project schedule and timelines.
  • Coordinate with business areas to ensure deadlines and milestones are met.
  • Update Project Management Office master schedule with department's project information.

Confidential

Business Analyst for Genworth Financial

  • Analyze user needs and create Business Requirements for changes to Self-Service online applications for web oriented Marketing/Financial systems.
  • Document user, system, functional and non-functional requirements in standardized format.
  • Create Web site frames/skins using Axure to ensure user expectations are met.
  • Work with business clients to advise and define requirements.
  • Coordinated development with teams in US, India and Mexico.
  • Serve as subject matter expert/team leader for any project questions/issues.

Confidential

Senior Technology Analyst

Business Analyst

  • Elicit and Document requirements for changes to browser-based web oriented and client-server and COTS Commercial Off the Shelf and custom Marketing and Sales/Distribution systems. e.g. Manugistics
  • Document functional and non-functional requirements in a standardized format using Use Case Diagrams, UML Universal Modeling Language and ERDs Entity Relationship Diagrams .
  • Obtain approval for documented requirements.
  • Lead remediation efforts for network projects and application changes in response to SOX audits.
  • Act as liaison between IS Security and Marketing, Manufacturing, Sales/Distribution for regulatory issues such as SOX and MTSA Master Tobacco Settlement Agreement
  • Perform or arrange for testing of applications after changes to systems.
  • Train users on changes made to systems.
  • Manage outsourced vendors and contractors to perform daily work.

Network Support/Project Coordinator

  • Coordinate troubleshooting sessions between developer/support contractors and business areas.
  • Meet with customers and manage projects for new networks and additions to Philip Morris network LAN/WAN and firewall infrastructure.

Confidential

  • PC/Network Support Technician at PM USA
  • Network, Server, PC, Printer Support

Confidential

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Senior Warehouse Support Specialist / Data Entry Supervisor
  • Provide technical support via Help Desk for Price Club and Costco warehouses.
  • On-site support for construction of new Price Club computer rooms and re-designs of register systems.
  • Supervise small staff of computer operators and data entry clerks.

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