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Sharepoint Administrator Resume Profile

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Va, UsA

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Work Experience

Confidential

SharePoint Administrator/ Systems Analyst
  • Maintain SharePoint 2007/2010 applications
  • Work closely with business and program managers to help define and solution development environments.
  • Translate program specifications into new SharePoint applications.
  • Maintain and/or upgrade existing applications.
  • Program modifications and enhancements to existing applications.
  • Proactively test and debug new and existing applications.
  • Provide technical support to end users.
  • Provide recommendations on solutions and/or best practices in the governance, design and architecture of a SharePoint infrastructure.
  • Utilized Microsoft Office Suite for documents, graphs, email and presentations
  • Confidential

SharePoint Analyst
  • Update page content, links, and graphics in SharePoint
  • Gathered requirements from client for new web pages and redesign in SharePoint
  • Created new web pages, InfoPath forms, and redesign in SharePoint
  • Experience with SharePoint workflows
  • Write basic html to complement certain SharePoint Web Parts
  • Developed plans for custom workflows in SharePoint Designer
  • Upload documents and managed libraries in SharePoint
  • Moved content in SharePoint 2010 migration
  • Manage user accounts, permissions, and groups in SharePoint
  • Perform quarterly audits on user accounts and site content in SharePoint
  • Developed and provided user training in SharePoint
  • Provided help desk support for SharePoint issues
  • Utilized Microsoft Office Suite for documents, graphs, email and presentations

Software Engineer/Technical Support
  • Provided technical support, account management, and tracking issues in Remedy ticket system for .NET, Java, and SharePoint applications
  • Created reports via queries, and troubleshooting in MS SQL Server
  • Performed quarterly audits on user accounts and permissions
  • Documented help desk procedures SOP
  • Assisted with testing applications before deployment
  • Managed web content and accounts in SharePoint environment and migration
  • Utilized Microsoft Office Suite for documents, graphs, email and presentations

Confidential

Help Desk Analyst
  • Responsible for the installation, maintenance, configuration, and integrity of computer
  • software, providing user support for .NET/SharePoint applications and testing software
  • changes
  • Managed web content and permissions in SharePoint environment
  • Utilized Microsoft Office Suite for documents, graphs, email and presentations

Confidential

PC Support Specialist
  • Troubleshoot, document and assign tickets in HEAT ticketing system for hardware and software issues
  • Utilized Microsoft Office Suite for documents, and email

Confidential

Help Desk
  • Troubleshoot, document and assign tickets for hardware and software issues
  • Utilized Microsoft Office Suite for documents, and email
  • Managed web content on SharePoint sites
  • Provided account management via Active Directory and SharePoint environment
  • Troubleshoot, document and assign tickets in Polar Help Desk/Footprints ticketing system for hardware, software, and SharePoint issues
  • Utilized Microsoft Office Suite for documents, and email

Technical Support
  • Troubleshoot, document and assign tickets in Remedy ticket system for hardware and software issues
  • Utilized Microsoft Office Suite for documents, and email
  • reated and managed groups, accounts, and permissions. Ran weekly, monthly reports in SQL, served as a technical resource, and provided user training
  • Provided assistance on SharePoint migration projects for moving content, and permissions
  • Received recognition from Government Staff on solving technical support issues in .NET, Java and SharePoint

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