SUMMARY

• Over 12 years of IT Experience in Systems, Networking, Windows Active Directory, and Firewalls.
• Experience Working with SharePoint Technologies, FAST Search 2010, K2 Blackpearl 4.6.7, XpertDoc
• Strong Experience in Requirement Analysis, Capacity Planning, Budgeting, Technical Evaluation.
• Hands - on Experience in Setting up Infrastructure, Disaster Recovery Planning, Designing Backup Strategies.
• Expertise in the Scheduling and Deploying Service Packs, Updates, Enhancements, Feature Activations, Site Migrations from SharePoint 2003 to SharePoint 2010, SharePoint 2013.
• Expertise in building SharePoint Farms inside VMware, Hyper-V and Virtual Server environments to aid Developers, Testers and for Proof of Concept.
• Good command in leveraging scripting technologies like Powershell to do Solution deployments, retractions, Server and Site monitoring, automated service restarts and notifications.
• Knowledge of Implementing Content Indexing, Search scopes, Crawl Rules, and Schedules in SharePoint 2013 and FAST 2010, Personalization, Audience Targeting.
• Debugging Sharepoint Performance issues using debugdiag, spdisposecheck, spcop etc;
• Trained in Administering and template designing on Xpertdoc, document management solution.
• Working Knowledge of Implementing Dell SAN s, Raid Array s, SNAP Servers, NAS.
• Strong Foundation on Windows Server, Active Directory, LDAP, DNS, DHCP, Replication, Group Policies
• Hands on Storage, Backup and Imaging technologies, Symantec Backup Exec, Robotic Tape Libraries.
• Proficient in Creating Technical Documentation, Presentations, Designs using MS Visio, Office and PowerPoint.
• Experienced in conducting Knowledge Transfers, Training Sessions to End Users, Stakeholders.
• Excellent Team Leading Capabilities and Dedication to achieve Employer objectives.
• Flair to Evaluate, Experiment and Learn New Technologies.

TECHNICAL SKILLS

Content Management: Microsoft SharePoint 2010, 2013.

Enterprise Search: FAST Search, SharePoint Enterprise Search.

BPM Solutions: K2 Blackpearl, K2 Smartforms, Nintex

Servers: Dell R700, Dell 2950, HP DL 380, HP DL 580.

Storage: SAN s / NAS / SNAP Drives / Raid Arrays, Robotic Tape Libraries

Backup: Symantec Backup Exec X, Microsoft DPM, Ghost

Operating Systems: Windows Server R2

Firewalls and VPN: Sonic Wall e5500, SSLVPN 2000, Sonic Point, ASA 5500

Databases: SQL Server R2

Virtualization: VM Ware ESX Server, Hyper-V

Project Management: System Design, Capacity Planning, Implementation, Budgeting etc;

Business Solutions: Microsoft CRM 2011, Dynamics GP

Scripting: Powershell, Dos Batch Programs

Concepts: Active Directory, DNS, DHCP, DFS, FTP, WINS, Group Policies

PROFESSIONAL EXPERIENCE

Confidential, Wayne, NJ

SharePoint and K2 Blackpearl Administrator

Responsibilities:

• Implement Log Archival to File Server - IIS Logs and Moss Logs with PowerShell scripts.
• PowerShell scripts for automated site monitoring and email notifications
• PowerShell scripts for updating multiple Web.config and taking backups
• PowerShell scripts for automated debugdumps when IIS fault is detected based on response time
• PowerShell scripts for monitoring critical services and automated service restart and email notices
• Implemented K2 Blackpearl BPM Solution in DEV and QA, UAT, PROD Environments.
• Built a Multi Server K2 Blackpearl farm, integrating SharePoint 2010, CRM 2011, SQL 2008 R2.
• Setup K2 Blackpearl Mobile gateway to enable workflow auctioning from Iphones
• Configure end to end Kerberos authentication in K2, SharePoint, SQL, and Report Services.
• Implement performance counters, SCOM Management, Alerts for SharePoint, K2.
• Troubleshoot Kerberos, authentication issues with netmon, wireshark, etc;
• Debug and identifying performance issues with Debugdiag, spdisposecheck, SPCop, SQL Profiler traces
• Setting up SP2013, in DEV, QA using AutoSPInstaller scripts.
• Optimalidm Virtual Identity server + SharePoint Claims Setup for external partner access.
• Content Migration from legacy SharePoint environments w/ Metalogix content Matrix / Migration manager
• Mysite content db split to 10 individual content db s for performance improvement.
• Implemented a DR solution in Dallas, with SQL 2008 R2 log shipping.
• Implement Performance point Service, PowerPivot, SQL Reporting services.
• Scaled up the SP Farm, to improve capacity and performance.
• Implemented a FAST Search farm, as a replacement to single server Fast search.
• Responsible for 1 Prod Farms 2010, 1 FAST Farm, 1 DR Farm, 1 Staging Farm - 20 + Servers
• Design group policies suitable for SharePoint, SQL, K2 Black pearl Servers
• Implement best practices for SharePoint, SQL Setup.

Environment: SharePoint 2013, 20 bit Ent, Windows bit Ent, SQL Server bit Ent, IIS, VMware ESX, SharePoint Designer, Metalogix Migration Manager, SCOM, Kwiz Wikiplus, Mobile Entrée, Nintex Workflow, K2 Blackpearl 4.6, K2 Smartforms, KL Mobile Gateway, Optimalidm VIS Server.

Confidential, Findlay, OH

Sharepoint Admin (Tech Lead)

Responsibilities:

• Lead the Support Operations, ensuring SLA Compliance, Ticket Routing, Escalation handling etc
• Liason with Third Parties HP - for Windows and SQL Support, MSFT - Critical Sharepoint Issues
• Providing technical guidance to team members on Sharepoint Issues.
• Periodically assess the System performance, Escalate to Microsoft on critical errors.
• Participate in Governance Plan meetings with Information Champions, providing inputs on framework and Policies
• Work with ECM Management and provide inputs on System sizing, usage analysis, growth etc;
• Planning the Service pack and Patch deployments to Dev, Test, Prod in co-ordinatination with HP
• Responsible for 1 Prod Farms -2007 and 2 Prod Farms -2010 (Enterprise and Collaboration Farms) - 100 + Servers

Environment: SharePoint 20 bit Ent, Windows 2003, 2008 R2 64bit Ent, SQL Server bit Ent, opentext / Livelink, IIS 7.5, VMware Workstation, SharePoint Designer, Quest Tools for AD, Sharepoint Security explorer. Weblog Expert. SCOM, AVI Code Intercept.

Confidential, New York, NY

SharePoint Admin

Responsibilities:

• Design the Production SharePoint 2010 Farm with High availability / DR, Incorporating Load Balancing (w/F5, Riverbed gateways), Database Protection with SQL Mirroring.
• Spec out, Design and Implement the Dev, Staging, Prod Farms for SharePoint 2010.
• Recommend and Implement SharePoint 2010 Monitoring Plan for OPS teams with SCOM(w/SharePoint Mgmt Pack).
• Evaluate third party solutions from Bamboo, AvePoint, Netapp and build POC for App, Dev and Mgmt for Review.
• Executing the Phased Migration of SharePoint from MOSS using Metalogix Migration tool.
• Work with OPS, App, Helpdesk teams in resolving SharePoint issues.
• Co-ordinate with the OPS team during a major Datacenter move from NY to Somerset, NJ.
• Responsible for 8 Farms with 60 Servers in Europe, Americas.
• Assist in designing a Governance Plan for SharePoint 2010.
• Evaluate Blob Storage, Build POC, Design the DR Strategy using Netapp for a Farm with Blob Storage.
• Point Contact for all SharePoint Related Issues and Close them to Resolution.

Environment: SharePoint bit Ent, Windows 2008 R2 64bit Ent, SQL Server 2008 R2 64bit Ent, IIS 7.5, SMTP Services, VMware ESX, VMware Workstation, SharePoint Designer, Metalogix Migration Tool, Cardiolog Perf Monitor tool, XMLAW.

Confidential, Dublin, CA

SharePoint Admin

Responsibilities:

• Requirement gathering, Capacity Planning, Budgeting for the SharePoint 2007 Production Rollout.
• Design, Implement and Configure MOSS 2007 Farm and AD Integration based on Client Requirement
• Integrate SharePoint 2007 Farm and Microsoft Project Server 2007, SQL Reporting Services 2008
• Create Shared Services, Web Applications, Content Databases, Site Collections, and Site Templates.
• Design and Implement the Customized Backup Scripts, Tasks, Documentation using STSADM.
• Implement Indexing, Crawling and Search Functionality, and AD Profile Sync Schedules.
• Configure Email alert Functionality using Central admin and SMTP Services.
• Implement Alternate Access mappings, https using SSL Certificates for external access to MOSS 2007.
• Build and Deploy SharePoint 2007 farms on Virtual PC / Hyper-V to aid POC and Testing activities.
• Define and Implement Org Wide and Site wide Document retention, Recycle Bin Policies.
• Configure and Maintain Users, Groups and security Permissions for Sites, Doc Libraries, Lists.
• Customize and Implement Bug Tracking, Issue Tracking System using Templates from Microsoft.
• Evaluate and Write Case Study on Data Protection Manager, Symantec BE 2010 for SharePoint Backup.
• Implement Backup Solution using Symantec BE SharePoint Agent and SQL Agents.
• Be a Point Contact for all SharePoint Related Issues and Close them to Resolution.
• Implemented a Backup Solution for all Apps / Servers on Symantec BE 2010.

Environment: SharePoint bit Std, Project Server 2007 Std, Windows bit Std, SQL Server bit Std, IIS 7.0, SMTP Services, Microsoft Virtual PC, Microsoft Hyper-V, SharePoint Designer 2007, Microsoft FrontPage.

Confidential, Sacramento, CA

SharePoint Admin

Responsibilities:

• Plan, Design and Implement MOSS 2007 with Windows Server 2003, .NET framework 3.0, IIS, SQL Server 2005 Enterprise.
• Implement and Document the identified best Practices on SharePoint 2007 Farm Maintenance.
• Fine Tune and Configure Load Balancing of SharePoint Services across Multiple Servers in Moss 2007 Farm.
• Site collections, Site configurations, and Site templates to customize layouts of sites.
• Managed Site Collections as Document Centers using Central Administration to produce specific department sites.
• Created Portal Sites and My Sites in SharePoint and configured portal sites to in corporate audience targeting.
• Developed portal sites and customized them by adding new Web parts and Features.
• Developed Wiki Sites and Blog Sites in the portal to in corporate collaboration using SharePoint.
• Worked extensively on creating custom lists, list items, list views and site columns using the portal navigation techniques.
• Configured the Incoming and outgoing E-mail settings using Central Administration.
• Created Users and assigned permissions and privileges to them in SharePoint.
• Customized sites by changing layout and look and feel using SharePoint.
• Performed backup and restore of data in SharePoint using STSADM command.

Environment: SQL Server 2005 Enterprise Edition, MOSS 2007, WSS, SharePoint Designer 2007, MOSS Central Administration, Microsoft Office 2007, IIS, .NET Framework, Windows Server 2003

Confidential, Redmond, WA

SharePoint Admin

Responsibilities:

• Documenting SharePoint Infrastructure.
• Deploying Daily SharePoint Builds on Virtual Servers for Testing and Verification.
• Building SharePoint Farms inside Virtual Machines, and Combinations of Physical and Virtual Machines.
• Assisting Dev Teams in Identifying Deployment and Configuration Issues.
• Integration of SharePoint and Testing Functionality with Office Communications Server, Exchange Server Email.
• Configuring Load Balancing of Services, Front End Backend Web Servers and Application Servers.
• Configure Alternate Access Mappings for Web Applications, Application Pools in IIS.
• Configure Authentication Mechanism like NTLM, Forms Authentication.

Environment: SQL Server 2005, SharePoint 2003, WSS, IIS, Windows Longhorn, Virtual PC, VMware Workstation, UIP, ADS, Product Studio

Confidential

CRM IDC Lab Manager

Responsibilities:

• Configuration and Maintenance of SharePoint Portal Server 2003 Sites, My Sites.
• Use Audience Targeting, User Profiles, Site Directory listings and Provide a rich Experience.
• Implement Site Themes, and Logos, Branding for uniform Look and Feel.
• Site Backup and Restore, Recycle bin Configuration.
• Patch management through Windows update services.
• Monitoring and managing backups through Data Protection Manager and Win Backup.
• Maintenance of E-Trust Antivirus Server for Lab.
• Scripting of routine management tasks like backups, updates etc;
• Image management through tools like Norton Ghost, Disk image and UIP.
• Machine and environment preparation for test and Dev teams.
• Create and deploy Virtual PC, VM Ware images for Test purposes.
• Automated the deployment process for OS and other software through Microsoft ADS.
• Contributed to an Internal KB, solutions to various problems resolved.

Environment: SQL Server 2005, SharePoint 2003, WSS, IIS, BizTalk Server, MS CRM, Windows Server 2003, E-trust AV, Virtual PC, VMware Workstation, Exchange 2003, Exchange 2007

Confidential

MBS Support Analyst

Responsibilities:

• Maintenance and monitoring of Microsoft Business Solutions Website.
• Escalate issues, bugs to the Triage team and work towards resolutions.
• Troubleshoot access and performance issues for clients and customers.
• Monitoring critical Front-End and Back-End servers hosting the website and its databases.
• Create and assign roles, access permissions for Dev, Test and Triage teams.
• Deploying updated builds on test Servers for verification purposes.
• Participate in Spec review and contribute feedback on various features.
• Maintaining all round SLA Compliance.
• Received good performance appreciation from MS and Wipro Management
• Volunteered as a backup resource in MSPP project to aid during their resource shortage.

Environment: SQL Server 2000, Siebel / Microsoft Service Enterprise, MBS Explorer, Passport.net, Product Studio, IIS, Windows

Confidential

Trainer

Responsibilities:

• Proof read and Edit Courseware used for Training.
• Train students on Hardware, Networking Essentials (A+), Windows 2003, Exchange, Linux, Cisco.
• Maintaining the Network Switches, Routers, Servers used in the Training lab.
• Install and configure Win, Linux and Netware for training lab.
• Creating Norton Ghost Images for quick deployment of machines.
• Organized a seminar on Emerging careers in Networking and System Admin at Vasavi Engg. College, Hyd.
• Organized training workshop to staff of Geological Survey of India on Windows Server 2003, Exchange 2003 and Cisco Routers.

Environment: SQL Server 2000, IIS, Windows, Cisco Switches / Routers, Norton Ghost, Roxio, Imaging Technologies

Confidential

Network Admin

Responsibilities:

• Configuring Cisco Routers, Switches, Modems, ISDN Lines etc;
• Performing IOS updates on Routers, Switches as necessary.
• Monitoring of Servers using Damware server monitoring tool.
• Configure and maintain the File Server
• Documentation of entire Network Design, topology to aid in easier troubleshooting.

Environment: Cisco 2950 Switches, Cisco 1600 Router, Damware, Windows, Norton Ghost, Imaging Technologies

Confidential

System Admin

Responsibilities:

• Maintenance of Cisco Routers, Switches, Leased Circuits, RAD Modems.
• Configure DNS, DHCP, RAS, AD, DISK Quotas.
• Configure and monitor Apache Web server for the site
• Maintenance of Norton Antivirus Server.
• Maintain and configure Win NT, 2000, Linux servers
• Configuring and maintaining mailboxes on Exchange server.
• Provide End to End Hardware, Networking support involving desktops, servers, routers, switches.
• Install and configure desktops w/ OS, Office package, components, Applications.
• Structured cabling and network layout of complete office network.
• Inventory maintenance and audit of all IT Assets.
• Migration of Entire Win NT / Exchg 5.5 environment to Win 2000/ Exchg 2000.
• Joined as a Hardware Technician and reached to the position of Sr. System Admin.

Environment: Cisco Switches, Cisco 1600 Router, Windows NT/ 2000, Norton AV, RAD Modem, Office 97 / 2000. Star Office, Linux