SUMMARY:

• 24 years Information Technology experience. 10 years of SharePoint experience including implementation, architecture and development of custom solutions. Project Manager of 35+ successful SharePoint Projects (MOSS 2007, SharePoint 2010, SharePoint 2013) including portals/collaboration, SharePoint migrations and . Experienced with all aspects of Central Administration, Site Collection and Site Administration. Experienced with complete application development life - cycle including requirements gathering, analysis and design, coding, testing and deployment. Excellent communication and project management skills
• Architecture and Design
• Business Intelligence
• Collaboration
• Configuration
• Site taxonomy/navigation design
• Technical design
• Security design
• KPI/scorecards
• Excel Services
• Reporting Services
• Blogs
• Discussions/Surveys
• Comments/ratings
• Custom workflows
• Wiki
• Content Management
• Enterprise Search
• Project Management
• Document management
• Personalization/targeting with Document Sets
• Expire/Archive Content
• Content Deployment
• Meta data modeling
• Content type/site column design
• Indexing/crawling
• Custom UI
• Scopes
• Property Mapping
• Business requirements
• Statements of work/proposals
• Project planning
• Change management
• Technical resource management
• QA/testing
• User acceptance testing
• Production planning
• Maintenance/support

WORK EXPERIENCE:

PM/SENIOR SHAREPOINT DEVELOPER

Confidential, San Antonio, TX

Responsibilities:

• Provides resources for SharePoint Project to include project management, website maintenance and SharePoint software development operations and maintenance. Maintains the project schedule and ensures that deliverables are completed in timely manner. Oversees project cost control and cost projections
• Knowledgeable in the use of the project management tools used for activity assignment, resource planning, and cost control. Ensures the invoicing process provides the proper information and distribution on the invoices. Ensures smooth coordination consistent with contract procedures for the key personnel approval and consent to subcontract.

SENIOR SHAREPOINT ADMINISTRATOR

Confidential, San Antonio, TX

Responsibilities:

• Provides development and administration support for Office 365 SharePoint 2013 and SharePoint 2013 on premise. Global O365 Administrator: resetting passwords, managing service requests and monitoring Service Health Dashboard. Service Administrator: opening support requests with Microsoft and monitoring Service Dashboard and Message Center. SharePoint Online Administrator: creation of site collections and global settings, storage limits and synching/managing online user profiles. SharePoint 2013 FARM Administrator. Develops automation techniques to enable end-user publishing. Handles end-user issues/requests and requirements. Tests/implements InfoPath forms and HTML pages. Implements SharePoint capabilities within Site Collections to include personalization, workflow, and branding and content access management. Provides technical support,, account, and configuration management and migrations.
• Led the Automated Pricing App Project: creation and deployment of an application-based solution to reduce/eliminate loss of sales by ensuring sales data integrity.
• Managed SharePoint 2013 Online to SharePoint 2013 on premise migration .
• Designs on/off boarding workflow forms to streamline HR’s employment processes.
• Designed/configured first 0365 SharePoint Portal for the organization.
• Designed and developed SharePoint 2013 HR On/Off-Boarding application.
• Designs SharePoint master-pages/page layouts, workflows, document libraries, SharePoint collections, metadata for search optimization.
• Ensures SQL 2013 databases are stable and without errors utilizing Windows PowerShell.
• Manages/maintains SharePoint 2013 Farm.
• Planned, coordinated and led O365 SharePoint 2013 migration from cloud-based to on-prem.
• Manages creative projects from concept to completion while managing outside vendors.
• Designed, configured and implemented company's SharePoint 2013 Business Directory.
• Coordinates with systems partners to finalize designs and confirm requirements.
• Supervisor for the IT Team when the CIO is unavailable.

SENIOR SHAREPOINTSPECIALIST

Confidential, Reston, VA - San Antonio, TX

Responsibilities:

• Designed and deployed Confidential ’s contract bidding application that automates the internal process for researching, bidding, tracking, and post- tasking functions.
• SupportsNational Service Desk operations center’s SharePoint Portal environment through troubleshooting, project management, and day-to-day maintenance of the NSD site collection.
• Created user documentation and aids to support effective usage of SharePoint.

LEAD SHAREPOINT TRAINER/ANALYST

Confidential, Washington D.C. Metro Area - San Antonio, TX

Responsibilities:

• Leads and manages the development of SharePoint 2010 curriculum for all levels of users (Site Collection Administrators, List Owners, and End Users); curriculum is based on the Army standard utilizingTerminal Learning Objectives & Enabling Learning Objectives format.
• Recommends policies and procedures for knowledge sharingthroughout the environment.
• Authors lessons/ for Site Collection Administrators, Site/List Owners, and End Users.
• Integrates emphasis on knowledge sharing and re-use by means of effective content, documentation, andinformation management.
• Participates, conducts team meetings to determine level of support required and quality of services currentlybeing provided and project management.
• Developedweb-based SharePoint 2010 modules for online consumption.

Confidential, San Antonio, TX

Responsibilities:

• Enrolled in the Knowledge Management Institute (KMI) Knowledge Manager course and successfully completedcurriculum; received.

KNOWLEDGE MANAGEMENT INTEGRATOR(CONTRACT)

Confidential

Responsibilities:

• Provides day-to-day end-user support through email, desktop, and telephone support.
• Manages permission levels for individual users and AD groups, libraries, and lists.
• Developed Sites, Team Sites, Views, Alerts and Lists in SharePoint 2010.
• Deploys and customizes collaborative site collections, sites, lists, and views.
• Creates and configures libraries and report center for varioussub-sites.
• Designs and implementscomplexInfoPath forms and workflow solutions.

SHAREPOINT ENGINEER(CONTRACT)

Confidential

Responsibilities:

• Performed routine hardware/software maintenance (backup, restore and moving content).
• Documents workflows and recommends improved methods to meet mission requirements.
• Performs SharePoint site capacity planning and alerting
• Consultswith customers to identify SharePoint requirements.
• Administers MOSS 2007 and SP 2010 Farms.
• Migration of existing MOSS 2007 SharePoint sites into SP 2010 Farm.
• Extensivelyworks with Central Administration features to perform server reports, manage errors, logging, web applications, site collections and optimizations.

SHAREPOINT ENGINEER (CONTRACT)

Confidential

Responsibilities:

• Employees HTML, Active Server Pages (ASP), and Object Oriented Programming principles
• Utilizes JavaScript,CSS, Visual Studio 2008,SharePointDesigner2007, and InfoPath
• Creates/modifies graphics for user interface design utilizing Adobe Fireworks and Photoshop
• Performed 2 major SharePoint 2007 migrations; USFOR-A and CFSOCC-A Migration of sub-sites to sitecollections for organizational restructure.
• Author organization's file naming convention policy for USFOR-A.
• Monitors overall security of SharePoint environment.
• Configures and executes administrative retention of content and archival policies.
• Develops implementation plans to ensure software solutions are functioning as designed.
• Ensures the integrity and security of SharePoint data in accordance with Command requirements andindustry best-practice regarding privacy, security, and regulatory compliance.
• Performs and tests routine SharePoint backups and restores.
• Writes policies and procedures for SharePoint end-users.
• Presented business requirement needs to establish an NKC SharePoint Team Project Tracker; presented to stakeholders; coordinates requirements gathering, collaborates to obtain step-by-step buy-in; designed, developed for day-to-day operations for end-user projectrequests, metrics reporting, and overall project tracking of SharePoint projects.
• Analyzes SharePoint 2007 requirements and developeda plan defining areas andcontent for end-users, content managers, and designers.

SENIOR SYSTEMS ENGINEER(CONTRACT)

Confidential

Responsibilities:

• Directed and managed complex and sophisticated Information Technology (IT) programs and projects insupport of Coalition Forces for the Multi-National Security Transition Command-Iraq (MNSTC-I), reportingdirectly to a three-star commanding general (CG) within MNSTC-I/NATO. Directed, supervised, and evaluatedactivities of a six-member technical team assigned to the division.Served as a technical leader and residentexpert for 2,200members of 18 divisions and 23 Knowledge Management Offices.Managed technical resources valued at $4 million.Project Management/Human Resources: Oversaw all facets of IT projects, including activities and performanceof IT team members engaged in design, development, test analysis, debugging, deployment, and migrationof various automation systems. Directed IT team's project tasks according to established goals, objectives,timelines, and budgets, creating strategic plans for developing systems, software, operating systemsoftware support, verification testing, systems administration tools, and maintenance.Coordinated budgets,production timetable, status reporting, and the team's movement throughout each project.
• Orchestrated development of the new J-1 Personnel System, which replaced anobsolete database with a record of crashes and poor availability. Developed and integrated an innovativeelectronic Joint Manpower and Personnel System (eJMAPS) interface that allows staff members to updateboth source information and external data via data transfer. Result: A robust architecture that streamlines clientaccess to information while enhancing security, improving transparency, and allowing one-stop shopping fordirectorates that previously employed multiple systems and products to track .
• Validated testing for hardware, software, and communication lines to ensure ITinfrastructure is consistent, dependable, and supports organizational objectives. Researched commercial off-the-shelf systems and issued timely recommendations for purchase/no purchase to ensure effective integrationinto existing operating systems.
• Implemented comprehensive quality assurance projects, including in-process reviews to ensureequipment, systems, and software could be configured and operated following deployment. Performed continualquality assessments to ensure customer requirements were met on time and within budgets

SENIOR SYSTEMS ENGINEER III (CONTRACT)

Confidential

Responsibilities:

• Developed complex report tracking application to track and manage weekly reports;eliminatedredundant inputs and streamlined the overall workflow process of drafting, editing, and submission of critical reporting documentation.
• Developed Online Terminology application used across the organization to eliminate confusing and misinterpreted lexicon within a widely diverse work environment consisting of business analysts, scientists, and military personnel.
• DefinedUI architecture and road map.
• ManagedUI coding standards and guidelinesfor various applications designed and deployed.
• PerformedStrategic planning of UI platform development.
• Task level planning and management of project deliverables.
• Designed and deployed organization’s internal and external web sites.

SENIOR USER EXPERIENCE ARCHITECT(CONTRACT)

Confidential, San Antonio, TX

Responsibilities:

• Lead IT subject matter expert charged to assess and recommend upgrades and modifications to IntegratedClinical Database (ICDB) software application used by all U.S. military service agencies. Project managedmultiple initiatives throughout life-cycle, from inception and design to implementation and roll-out.Directlysupervised up to three cross-functional employees engaged in, computer programming, and systemsanalysis for the entire military organization.
• Systems Analysis / Design: Developed assessment tools to evaluate broad user experience.Incorporatedstandards IAW ISO and best industry practices to ensure service quality.Oversaw and coordinatedrebranding of the ICDB software application into Integrated Medical and Administrative Software Suite.
• / HR: Oversaw and directed targeted ICDB and overall support for the software application formedical personnel from all branches of services employing the software.
• Developed and performed onboardingand orientation activities, including departmental walkthroughs to introduce new personnel.
• Oversaw compliance with human resources requirements.

Confidential, San Antonio, TX

Responsibilities:

• Project Management /: Coordinated the Confidential web enterprise to ensure high levels of access aswell as appropriate security measures. Captured business requirements to effectively manage both unclassifiedNIPRNetand classifiedSIPRNetsites. Met stringent timelines for updates and ensured a high level ofresponse to support issues. Provided and technical support for multiple MS SharePoint central sites servicinginternal and external customers in the organization as well as external agencies. Managed active directoryby creating new accounts, configuring security permissions, and modifying or removing accounts.
• Professional Communication Skills: Developed and presented professional briefings to executive stakeholdersregarding various web projects, providing effective analyses and in-depth reviews of business requirements, resources, and risk/benefit analyses.
• Significant s: following a strike by a Category 5 hurricane, provided humanitarian aid to the governmentof Nicaragua while deployed to Soto Cano Air Base, Honduras, during U.S. Army South's 2007 New Horizons exercise.

USER EXPERIENCE ARCHITECT(CONTRACT)

Confidential, San Antonio, TX

Responsibilities:

• Led the 12-member technical team, including programmers, software/business analysts, usabilityspecialists, and graphics designers, serving as the team's technical expert and authority. Mentored technicalpersonnel, resolved conflicts between cross-functional staff, and integrated a mosaic of ideas, perspectives,and solutions to produce a quality product.
• Developeda partnership with the senior usability specialist to coordinate roles and responsibilities andensure a solid working relationship between contract and employee personnel. Developed User CenteredDesign (UCD) process and presented the critical software development lifecycle to the software developmentteam. Educated seniorexecutives, middle managers, and software teams on UCD process, presenting returnon investment metrics expected from the product and positive user experience.
• Results: successful system integration and execution of the IT strategy and roadmap.Harcourt incorporated global navigationinto the system, requiring only three “clicks” or less to take users to desired sites, reducing cognitive costsand enhancing overall site productivity.

USER INTERFACE ANALYST(CONTRACT)

Confidential, San Antonio, TX

Responsibilities:

• Hired to lead IT projects addressing various Confidential business lines to facilitate integration, design, and redesignof the Confidential web experience.
• Enhanced business-to-business (B2B) relationships with Confidential partners, such as Enterprise Rental Car, to improvethe customer experience. Provided expert-level design and production knowledge to the Enterprise B2B User Interface.Dramatically streamlined management and administrative functions.
• Partnerswith senior Confidential leadership and technical specialists, including programmers, flash web designers, and user interface analysts.
• Gathered business requirements and created an end-state vision to match these business needs.
• Responded to customer requests for information; resolved issues; and reviewed use cases, requirements, and otherartifacts to identify appropriate interaction design strategies. Supervised the activities of designers and third-partyresources during design processes.
• Results: User experience solutions that created a robust corporate website ranked #1 in customer service fortwo consecutive years by Business Week magazine. Educated business analysts in the development of requirements, ensuring a high-quality and consistent user experience.

SENIOR SYSTEMS ANALYST III/WEBMASTER(CONTRACT)

Confidential, San Antonio, TX

Responsibilities:

• Authored technical documents and custom-built user support materials for organization's intranet site and forvarious software applications, promoting effective business processes for internal clients.
• Engineereda dynamic web-based Online Glossary for internal customers.
• Programmed web-based document management application that streamlined document workflow processesand maintained versioning control and content integrity for programs and plans within the organization.

WEB MANAGER

Confidential, San Antonio, TX

Responsibilities:

• Planned, tracked, and monitored multiple projects, observing project scope, deliverables, timelines, and established budgets. Managed technical project teams of up to eight members, includingmentoring,, and evaluating team and individual performance.
• Developed and implemented disaster recovery efforts and contingency planning.
• Defined, launched, and managed Internet design and architecture strategies. Managed Windows 2000 server, housing2,000 user accounts. Maintained SQL Server and SQL database and performed regular preventive maintenanceon hardware to minimize downtime.
• Handpicked to coordinate redesign of public website to increase student enrollment. Surmounted obstacles, includinga crippled IT infrastructure and lack of a viable marketing plan, to build a strategic vision and integratedmarketing campaign that promoted the university and expanded student enrollment.
• Ledmultiple high-level meetings with 5 department chairs and 30 PhD-level faculty members to communicatethe academic, technical, and business advantages of centralizing 52 web servers into a single productionserver. Increased trust level and gained buy-in from senior leaders to implement the vision.
• Designed and deployed web-based dynamic project tracking system and developed the ASP dynamic News Article Management System for marketing and public relations departments.
• Results: A 400% increase in enrollment inquiries for prospective students as assessed via responses from traditionalmailing campaigns and online marketing metrics.
• Addressed talent and skills shortfalls despite a limited budget. Recruited, interviewed, hired, andsupervised undergraduate/graduate IT students to augment critical staff positions while reducing costs.
• Collaborated with the Provost during a space "crunch," applying broad logistics skills to secure office space, equipment, and then relocate the IT team, preventing work slowdowns and maintaining staff morale.
• Participated on several interview boards with strategic key faculty and administration officials to conduct technicalinterviews for critical IT-related positions. Served as deciding official on candidate selection to augmentthe team.