SUMMARY:

• Confidential is an Information Technology Engineer working as a Microsoft professional with an advanced skillset in SharePoint applications and Office 365 Online delivering business solutions for many different types of business lines. His business analyst skills are an asset when determining the right solution for streamlining business processes. He is knowledgeable and resourceful when participating in successful SharePoint implementations, upgrades and migrations. He also has a wealth of telecommunications experience having worked for a major
• Confidential for eight years. Confidential regards himself as a true problem solver that keeps businesses running smoothly when it comes to recommending SharePoint Solutions. Confidential also has a full understanding of network infrastructure protocol as well as the skills required to work within it. He is always willing to help others on the team and is quick to learn any new skills needed for the work he is engaged on.

TECHNICAL SKILLS:

Microsoft Specific Skills: Microsoft SharePoint 2007, 2010, 2013, 2016 Microsoft SharePoint Security Modeling Microsoft Office 365 SharePoint Cloud SharePoint Designer 2007, 2010, 2013 Windows 7,8.1, 10 Enterprise Microsoft Office 2007, 2010, 2013 Microsoft InfoPath Microsoft Visual Studio Microsoft SQL Server InfoPath Designer 2010, 2013 Microsoft Office 365 Microsoft Online SharePoint 2013, 2016 Microsoft Outlook Exchange Microsoft Active Directory Microsoft Workflow Designer

Other IT Skills include: SharePoint Migrations Process Workflows Webpage Designs Data analytics Project Management Technical Documentation Nuclear Applications Network Security Desktop Support Application Support Metalogix ShareGate Nintex Forms Nintex Workflow Quest Migration Tools

PROFESSIONAL EXPERIENCE:

Confidential

SharePoint Admin / Developer Upgrade Analyst

Responsibilities:

• Assigned to this mission critical project by Accenture Business.Position - Technical Lead on Commercial Insurance platform for the IBM Lotus to SharePoint Migrations project.
• Managing a team of 7 developer analysts for the migrations project.
• Other responsibilities include project manager communications, working within company budgets and migrations targeted deadlines.

Confidential

SharePoint Admin / Developer Upgrade Analyst

Responsibilities:

• Placed with the Accenture business team that took over the Energy Futures holdings service account to revamp - rebuild all public-sector service offerings. Hold a high level nuclear clearance to perform confidential sensitive work. Deployed at the Comanche Peak nuclear facility to assess their SharePoint platform and other nuclear applications instrumental to daily power generation output. Took advance to become part of the Nuclear IT Engineering team for nuclear applications and security.Successfully performed SharePoint migration from SharePoint .

Confidential

SharePoint Upgrade Analyst

Responsibilities:

• Retained on contract on an as needed basis for SharePoint Administration and Development.Successfully migrated their unstable SharePoint 2013 environment to new on premise equipment. Continued development of applications on the projects provided from the business stakeholders.
• Maintained and trouble-shoot issues on the SharePoint environment for optimal use while providing solutions using best practices for the platform.

Confidential

SharePoint Upgrade Analyst

Responsibilities:

• Analyzed clients SharePoint requirements and future growth using their SharePoint platform.Instrumental in closing a $700K deal in service offerings to the client staying under their $1M budget for upgrade and support.

Confidential

CRM Project Analyst

Responsibilities:

• The project was to help create a call tracking solution for the call center agents. Prior to this successful implementation the agents were using an excel spreadsheet to track customer feedback on purchases. Took the existing data and turned it into a working business solution providing ease of use and understanding while logging a customer call. The challenge with creating the solution was to think like a call center representative who is trying to find an easier call log and comment reporting system while accommodating their customer’s needs with a sense of urgency.SAP Document Testing - Assisted with developing workflows to sort incoming SAP documents to various SharePoint libraries. The test was to see if a series of SharePoint workflows was to be a possible solution to data mining for various customers using one SharePoint site to provide data to different customers securely. Testing was successfully completed, and it was analyzed to help determine the best course of action to take with future development of the program.

Confidential

Acquisition Migrations Specialist

Responsibilities:

• Built workflows, built a new company portal page including a self-serve HR center. Additional projects included the building of a new provisioning system in SharePoint. Worked with different departments creating SharePoint sites, workflows, unique views, custom lists and content libraries. Created unique out of the box solutions to help streamline business processes. Provided helpdesk support for all SharePoint tickets.

Confidential

SharePoint Admin and Business Solutions Analyst

Responsibilities:

• Analyze business data for reporting metrics to make them more user friendly. This was done by reverse engineering a spreadsheet and transforming it into a SharePoint solution.Cleaned up SharePoint sites content data by moving older data into their respective archives.
• Streamline high level CIO / VP business reports.
• Build new reporting decks for analyzing loan scaling. By taking advantage of MS Info Path I was able to create a project grading solution for the proposed projects. This was to grade the proposed projects by priority, budget, employees needed for the project, etc.
• Recommend new streamlined report views for CIO & VP. Created easy to read and edit views.
• Built the SDLC (Software Development Life-cycle) repository.
• Continued to recommend and improve business processes for the program managers by attending their meeting reviews.

Confidential - Dallas Texas

SharePoint Workflow Builder

Responsibilities:

• Develop and edit workflows to meet Regulatory Compliance documentation and procedures. This consisted of building and editing customized SharePoint Workflows using SharePoint Designer.
• Assisted SharePoint administration team and project managers with workflow planning and automations.
• Trained SharePoint Team on how to use InfoPath to manipulate key data in custom lists.
• Helped with legal documents while maintaining strict security and site permissions review.

Confidential - Plano, Texas

SharePoint 2010 Administrator & Technical Support

Responsibilities:

• Restructured Site Collection environment.Provide guidance on problem analysis.
• Assist Network Infrastructure and Operations Support with applications and design.
• Assisted IT teams through the migration process.
• Taught applications support how to build, design and program Workflows.
• Assist Operations Support with backup process for SP Farm and Content Data.
• Develop guidelines for proper use for new site requests.
• Train Level I and II help desk technical support teams to help solve basic SharePoint issues.
• Worked a 24/7 on-call rotation for technical support.

Confidential - Dallas, Texas

Senior SharePoint Admin / Development

Responsibilities:

• Participated as an active member on the company's IT committee.
• Assisted in the successful migration from SharePoint 2007 to SharePoint 2010.
• Worked with all websites internal / external to SharePoint 2007 & 2010.
• Responsible for ensuring that content data, site structure and functionality remain intact and was available throughout the organization's day to day operations.
• Worked with the IT Director to ensure business systems were undergoing the correct convergence as described in the governance plan to update current business operations.
• Advised and assist user community on content issues, application design analysis and site usage.
• Designed sites for sensitive data for Executive's data and made sure proper security measures were being in place and be adhered to.

Confidential -Euless, Texas

Lead SharePoint Admin

Responsibilities:

• Group - Relevant Technologies: Microsoft SharePoint, SharePoint Designer, InfoPath.Participated in the company’s ERP program to convert data off of legacy systems.
• Responsible for SharePoint user Security and Compliance. This task was processed working through their ticketing system that was built on the company’s SharePoint Portal.
• Participated as an active member on the company's IT committee.
• Participated in the successful migration from SharePoint 2007 to SharePoint 2010.
• Managed all SharePoint sites while working with the user community. Helped the project team plan for the out of the box business solutions for production teams. Trained the content publisher on how to use content editor on SharePoint 2010.
• Responsible for ensuring that content data, site structure and functionality remained intact and was available throughout the organization's day to day operations.
• Worked with the Executive Director to ensure business systems were undergoing the correct convergence as planned by the ERP Committee. Performed bi-weekly classes to help new users become quickly productive upon their onboarding.

Confidential, Texas Headquarters

SharePoint Admin / Developer

Responsibilities:

• ISO9001 Document Control Representative and Trainer - Relevant Technologies: Microsoft SharePoint, SharePoint Designer, InfoPath.Responsible for designing, developing, and administration of SharePoint systems across the company’s internal foot print.
• Built SharePoint sites for many internal organizations across the company’s departments that included the global business units and Network Operations Centers.
• Provided and technical support for SharePoint systems in multiple business organizations and locations.
• Managed change control processes for the company’s Online Portal, Residential Mail, Business operations, Data
• Centers, Networks, Applications and related Networks infrastructure.
• Chaired the change management meetings, works with engineers and coordinates the scheduled and
• Non-scheduled systems maintenance work. Maintained the change control databases.
• Reviewed the engineer's method of procedures for accuracy.
• Proactive monitoring and troubleshooting with Tier 1 and Tier 2 level support groups.
• Maintained high-level communications with vendors, partners, call centers and operation support centers.
• Wrote work instructions, policies, and procedures while managing the internal ISO database.
• Used best practice models to streamline processes. Reduced expenses by $2M per quarter by communicating urgent maintenance information to the operations support centers, and national call centers.
• Worked Confidential core business hours to keep organizations and clients informed on change activities communication.
• SharePoint Web Master on call 24/7 for multiple company websites.