SUMMARY:

• 30 years IT work experience dating back to 1987, 10 years manage operational systems, 20 years creating dynamic web applications, 10 years Help Desk Support, 8 years MS Exchange, 10 years Active Directory, 15 years SharePoint, 5 years Cloud Computing, 10 years IT Management, 5 years Agile Development, 5 years Project Management, 15 years Database Administration, and 20 years System Administration, 15 years of Enterprise Architecture
• Manage, design, and maintain IT systems and personnel for the DoD and State Department throughout Southwest Asia
• Implement DoD Cybersecurity standards to comply with NIST, NIST, ITAR and HIPPA standards
• Advise customers of best strategies for Cybersecurity
• Advise customers of best strategies and practices for Cloud Computing, in SaaS, IaaS, and PaaS
• Created custom reporting services that retrieved data from multiple database systems
• Develop work flow management in different information technology systems to ITIL v.4 standards
• Design, implement, and maintain large mission critical systems
• Design, implement, and maintain Large, Medium and Small - scale projects
• Cloud Computing Engineer for projects that needed a three-tier stack for different O/S. Also, design and implement SharePoint with Exchange with a Domain Controller in AWS and in Azure Cloud Services
• Manage multiple levels of different teams to include Development Teams, Support Teams, Change Management Teams, and Engineer Teams
• Create, and manage different instances for cloud solutions
• Consulted with 18 startup companies for Cloud computing solutions
• Create SLAs (Service Level Agreements) for Software as a Service and Infrastructure as a Service
• Migrate different companies’ IT infrastructure to Azure and AWS
• Create service architect for multiple different DoD four star commands
• Implemented Cisco VOIP solutions
• Maintain active security clearances since 2005,
• Manage the largest Department of Defense Azure Government Instances
• Engineer Azure and AWS migrations for DoD
• Manage and configure an Active Directory for 3.4 million users
• Created the Department of Defense (DoD) cloud cybersecurity standards and guidelines to follow.

TECHNICAL SKILLS:

Subject Matter: SharePoint Exchange Windows Servers Microsoft Active Directory Open LDAP Database Administrator (Oracle/MSSQL/Sybase) AWS IaaS Azure IaaS AWS SaaS O365 SaaS Migrations Information Assurance Linux Java Perl

PROFESSIONAL EXPERIENCE:

Confidential, Manitowoc, WI

SharePoint SMETeam LeadSite Lead / Program Manager

Responsibilities:

• Design a SharePoint 2016 Farm
• Repair SharePoint 2013 Farm
• Create IT Governance
• Create Service Architect / Strategies
• Create Department of Defense (DoD) Cloud Governance
• Design DoD Cloud for supporting Confidential Futures Command
• Design Cloud Access Points per DoD Standards and guidelines
• Submit Risk Management Framework (RMF) package per DoD Standards for Authorization to Operate (ATO)
• Ensure alignment of technical architectures with business strategies
• Create Hybrid Cloud Designs
• Create migration strategies for AWS and Azure Government
• Design SharePoint 2016 Development and testing farms with re-provisioned VMs
• Design ITSM and ITIL Standards for JIRA implementation for a Service Center
• Design, implement, and create disaster recovery plans for SharePoint, JIRA, and all SQL servers.
• Assist in facilitating changes in the CCDC AvMC G-6s structure, business processes, systems and infrastructure in order to achieve a predictable transition to the intended architected state.
• Manage all on site personal
• Conduct interviews for new positions
• Create proposals for new contracts
• Manage IT Team of 250 personal
• Align request for the future state of the IT organization strategies
• Reported to CEO & CIO
• Design DoD Cloud for supporting Confidential Futures Command
• Design Cloud Access Points per DoD Standards and guidelines
• Design and implement Enterprise Architecture for Enterprise services
• Create enterprise services road map following ITIL, and ITSM Standards
• Implement, Design, and maintain DoD Cybersecurity standards to comply with all DoD Regulations

Confidential

Cloud SME / SharePoint SME / TRADOC Technical Lead

Responsibilities:

• Manage SharePoint Developers
• Lead IT Enterprise Services Standards and guidelines
• Implement DoD Cloud Computing standards for TRADOC
• Implement, Design, and maintain DoD Cybersecurity standards to comply with all DoD Regulations
• Created systems and applications checks for all of TRADOC
• Implemented SCOM and Service Manager
• Created guidance for CMMI Systems Level 3 standards for TRADOC
• Created Azure Cloud policies for TRADOC
• Created TRADOC Cloud Governance documentation
• Created TRADOC SharePoint Governance
• Migrated TRADOC PaaS and IaaS to Azure DoD Government Cloud
• Advised TRADOC G6 personal on best practices for maintain Cloud services
• Assist in facilitating changes in systems and infrastructure matching the architected state
• Created Dashboards for TRADOC Azure environment
• Reduce the cost for TRADOC Cloud consumption
• Manage and design the Active Directory for 3.4 million users
• Implementation of Service Manager
• Implementation of SharePoint Farm in Azure to support a 3.4 million user base
• Implementation of Automation with Orchestrator
• Implementation of ITSM
• Ensure alignment of technical architectures with business strategies
• Implementation of Big IP F5s
• Implementation of VDSS within Azure Government
• Submit Risk Management Framework (RMF) package per DoD Standards for Authorization to Operate (ATO)
• Create Azure Government automation scripts
• Create IT Governance
• Create enterprise services road maps
• Create Service Architect / Strategies for TRADOC
• Design and implement Enterprise Architecture for Enterprise services
• Analyze technical requests then align to the overall service strategies
• Manage all of IT contractor staff (35 personal )
• Reported to CEO and CIO

Confidential

SharePoint Admin

Responsibilities:

• Repair SharePoint 2013 Development Farm
• Design SharePoint 2016 Farm
• Design SharePoint 2019 in Azure Government
• Design and implement Enterprise Architecture for Enterprise services
• Implement, Design, and maintain DoD Cloud Cybersecurity standards to comply with all DoD Regulations

Confidential

Sr Technical Architect

Responsibilities:

• Manage SerivceNow Developers
• Manage 42 ServiceNow Instances
• Guide SharePoint Administrators
• Database migrations
• Create Off Site COOP locations
• Migrate Applications to Azure from on-prem locations
• Assist in facilitating changes in systems and infrastructure matching the architected state
• Make technical guidance in IT compliance
• Create ATOs for Government applications for approval
• Implement standards and best practices guidance for Azure, SharePoint and Change Control
• Configure IaaS in Azure
• Create IT Governance
• Create Service Architect / Strategies for CHRA
• Create Cloud Governance strategies
• Implement, Design, and maintain DoD Cloud Cybersecurity standards to comply with all DoD Regulations
• Azure administration
• Design and implement Enterprise Architecture for Enterprise services
• US Government Azure maintenance and security
• Create road map for enterprise services and enterprise architecture
• Migrated Data Centers to Government Azure
• Create Azure and ServiceNow Governance
• Work with Microsoft Azure Engineers on improvements with Azure Government
• Integrate AWS Government Instances with Azure Instances and On PREM data center
• Create Department of Defense (DoD) Cloud Governance
• Design DoD Cloud for supporting Confidential Futures Command
• Design Cloud Access Points per DoD Standards and guidelines
• Submit Risk Management Framework (RMF) package per DoD Standards for Authorization to Operate (ATO)
• Create Hybrid Cloud Designs
• Advise CEO of process improvements
• Ensure alignment of technical architectures with business strategies

Confidential

Sr SharePoint SME

Responsibilities:

• Design SharePoint Migrations
• Advise customer how to use SharePoint
• Migrate NASA customers to SharePoint
• SharePoint SME
• Take end users request and design solutions from those request to match the overall strategies
• Advise Sr Staff of process improvements
• Ensure alignment of technical architectures with business strategies and services
• Implement, Design, and maintain DoD Cybersecurity standards to comply with all DoD Regulations

Confidential

Sr System Engineer

Responsibilities:

• Design Exchange\Skype\O365 platforms
• Advise customer how Cloud Computing can beneficial
• Migrate customers to O365 from On-Prem infrastructure
• Support customers’ needs after the migration
• Implement NIST DoD Standards on multiple different company’s platforms.
• Design and Implement projects for the Microsoft Azure Cloud
• Implement NIST Standards to O365
• Mange hybrid IT infrastructure environments
• Design requirements gathering processes
• Ensure alignment of technical architectures with business strategies
• Implement, Design, and maintain DoD Cybersecurity standards to comply with all DoD Regulations

Confidential

Developer/SME

Responsibilities:

• Developed custom SharePoint 2010 solutions for the USCIS DHS contract
• Manage the Development Team for the ACC Contract
• Tier 3 support for all SharePoint related SharePoint 2010 issues for the USCIS DHS contract
• Trouble shot SharePoint 2010 farm related items
• Created SharePoint Out of Box solutions for the different needs the customers in the USCIS Contract
• Supported the company’s SharePoint farm
• Assist in facilitating changes in systems and infrastructure matching the architected state
• Trained other SharePoint Developers for SharePoint 2010
• SharePoint 2010 Farm Administrator for the Air Force Office of Special Investigations contract
• Trained a new SharePoint Farm Administrator for the Air Force Office of Special Investigations contract
• Multiple different migrations for different SharePoint Environments
• ACC Contract with a role of leadership in managing the SharePoint Team
• Managed multiple teams
• Reported to CEO
• Ensure alignment of technical architectures with business strategies
• Align request with strategies and services
• Design Services off of the ITIL Standards
• Create enterprise services following the enterprise road map
• Implement, Design, and maintain DoD Cybersecurity standards to comply with all DoD Regulations

Confidential

Application Tech Analyst III

Responsibilities:

• Provide Tier 1 to Tier 3 Support for 10 different SharePoint Server Farms for 250,000 users internal users, external users and contractors.
• Managed 10 different SharePoint environments from SharePoint 2003 to SharePoint 2013
• Lead Support Person for the remote support team
• Acted as the SharePoint Solution Architect in assisting the Development team in deploying solutions in to the different environments
• Acted as the Release Management which I managed the multiple different changes to the multiple different environments for release so that all releases were 100% successful
• Managed F5 Load Balancers for the multiple different SharePoint Environments
• Preformed SharePoint Patching on the multiple different SharePoint versions and multiple different environments
• Preformed all SharePoint releases of custom applications to the multiple different SharePoint environments
• Preformed server administration for a29 different windows servers and 4 different Red Hat Linux servers
• Worked with other Teams for trouble shooting issues from Network issues, Citrix Issues, and Active Directory issues
• Created a deployment calendar in SharePoint so that the Management Team and QA personal used for planning deployments
• Trouble shot older Java Applications
• Managed JERIA and SVN systems.
• Created a process for switching an Application Support Model to a Tier Support Model
• Design Services off of the ITIL Standards
• Create enterprise services following the enterprise road map
• Implement, Design, and maintain DoD Cybersecurity standards to comply with all DoD Regulations

Confidential, Denver, Colorado

SharePoint 2010 Farm Administrator

Responsibilities:

• Create a Support Model that would be able to support 250,000 end user SharePoint 2010.
• Deploy with SOX compliance to multiple different environments without any interruptions in the different environments
• Manage the different support tickets with Remedy
• Train team members with supporting SharePoint 2010
• Create complex and custom work flows in SharePoint 2010
• Migrate older Portal Platforms to SharePoint 2010 platform
• Repair Search Services
• Design and implement SharePoint 2010 Services such as Excel Services
• Design Services off of the ITIL Standards
• Implement, Design, and maintain DoD Cybersecurity standards to comply with all DoD Regulations

Confidential, ARLINGTON VA

Database Administrator

Responsibilities:

• Started out as a SharePoint 2007 Developer Promoted to Portal Engineer
• Managed 2 classified SharePoint 2007 portals and 3 unclassified portals
• Scripted deployments of SharePoint solution files with no outages
• Installed and managed server patching with minimal down time of all 5 SharePoint Portals
• One unclassified portal has over 8,000 users accessing the portal on any given day
• Managed a Cloud Computing Service for a development project that involved a total of 13 different server configuration on one of the three different stacks with a total of 30 different servers
• Increase volume sizes in servers that are located in a Cloud Computing Service
• Manage Cloud Computing Environments to reduce cost of cloud computing services
• Manage, designed and implemented Cloud Computing Security groups
• Created a script on standing up complete stacks for Cloud Computing
• Documented standards in Cloud Computing
• Assist in facilitating changes in systems and infrastructure matching the architected state
• Implemented standards from system checks in Cloud Computing
• Design, Implemented and Manage backups and recovery for Cloud Computing
• Designed, and implemented an integration with both physical and virtual servers located in different data centers with cloud computing services.
• Align request with strategies and services
• Manage multiple different teams
• Reported to CEO, CIO and VPs
• Create enterprise services following the enterprise road map
• Ensure alignment of technical architectures with business strategies
• Implement, Design, and maintain DoD Cybersecurity standards to comply with all DoD Regulations

Confidential, McLean, VA

Team Lead

Responsibilities:

• Managed three different computer forensic teams in three different countries
• Setup and configured remote data gathering points in South West Asia.
• Installed and configured 5 different SharePoint Portals
• Created programs that allowed for file submissions through a web page.
• Managed 5 team members who are located in 5 different countries.
• Manage 3 Microsoft SQL servers
• Manage 2 different Windows 2003 Servers
• Program on classified Department of Defense Networks
• IT infrastructure planning and development for Quality Management System
• Integrate SharePoint with Active Directory
• Manage the MDA CLASSIFIED SharePoint Portal
• Align request with strategies and services
• Design Services off of the ITIL Standards
• Implement, Design, and maintain DoD Cybersecurity standards to comply with all DoD Regulations

Confidential, Grafton, WI

Network Administrator / Computer Programmer

Responsibilities:

• Programmed on Crystal Reports with a JD Edwards database a Microsoft SQL database.
• Setup and configured remote manageable power strips.
• Installed and configured VM Virtual Server and wireless access points.
• Installed and configured an IP video camera system with a server for recording the motion that was recorded by the cameras.
• Designed, implemented, and maintained SharePoint 2007 web portal, with custom applications.
• Implement, Design, and maintain DoD Cybersecurity standards to comply with all DoD Regulations
• IT infrastructure planning and development CISCO VOIP System
• Integrate CISCO Call Manger with MS Exchange 2007
• Manage an Active Directory environment with 200+ users
• Follow ITIL v.2 standards

Confidential, DePere, WI

Consultant

Responsibilities:

• Migrated 750 users, 400 workstations, and 50 servers from Novell to Windows 2003 Active Directory.
• Migrated the same equipment to the Confidential data center.
• Documented the current state of the Novell systems and then created the Active Directory tree so there would be no to very little effect on the users and production.
• Created support documentation for known issues using NDS Migrator.
• Worked on a team of six coworkers and one project manager.
• Used MS Project to plan and track schedules
• IT infrastructure planning and development Traction Project
• Implement, Design, and maintain DoD Cybersecurity standards to comply with all DoD Regulations
• Followed ITIL Standards
• Align request with strategies and services
• Reported to CEO

Confidential

Database Administrator

Responsibilities:

• Created programs to interact with a Sybase database system call AWRDS.
• Maintained a database that stored all of the information for all the equipment and repair of equipment for Operation Iraqi Freedom and Operation Enduring Freedom.
• Supported users by creating reports and stored procedures.
• Provided computer incident for the S Servers in South West Asia
• Created an Intranet site that accessed an 8 gig database, by using stored procedures and SQL commands that retrieved data from the database. The site also generated reports when a user clicked on a button.
• Upgraded the AWRDS database to a Oracle 10g database
• Design Services off of the ITIL Standards
• Implement, Design, and maintain DoD Cybersecurity standards to comply with all DoD Regulations

Confidential

Help Desk

Responsibilities:

• Created custom applications for SharePoint 2003
• Provided effective planning of SharePoint 2003, and SharePoint 2007, design, implementation and operation of the Help Desk for Operation Iraqi Freedom as well as the Network, Data Communications, Telecommunications, and Desktop Services infrastructure.
• Provided strategic planning, technology decision making, budgeting planning for the 160th Signal Brigade for Operation Iraqi Freedom and Operation Enduring Freedom, across 22 different countries.
• Provided computer incident handling and cyber threat analysis for the 160th Signal Brigade for Operation Iraqi Freedom and Operation Enduring Freedom.
• Preformed computer forensic investigations for illegal computer and devices on the military networks in South West Asia.
• Served as the webmaster for all of South West Asia for the Department of Defense
• Implement, Design, and maintain DoD Cybersecurity standards to comply with all DoD Regulations
• Performed web development, system administration, information assurance, help desk, and designed implementation and operated a Microsoft SharePoint Systems.
• Setup and configured web servers and implemented a Share Point Portal while abiding by the Confidential Regulation.
• Setup and configured 12 different Windows 2003 servers with 4 of those servers running Microsoft SQL server configuring half of the servers to work on one network called NIPR, and the other half to work on a SIPR ( Confidential Secure) network.
• Encrypted code and checked the buffer over flow two different times when creating the web applications for the SIPR Network.
• IT infrastructure planning and development for SharePoint Enterprise System

Confidential, Neenah, WI

Director of Technical Operations

Responsibilities:

• Created and maintained the documentation on the software licenses, servers, and web sites, which was not in place prior to arrival.
• Created a web application that would perform the billing for the clients of Care Quest, which was a technical support tracking system that needed to track all of the customer support calls for the different products using MySQL and Microsoft SQL databases.
• Maintained three different web servers, two of the web servers were Windows based that had a SQL Server and used IIS, and the other was Red Hat Linux based which used Apache as the web service. Configured the IIS web service to use Frame Work 1.1, PHP, and Coldfusion.
• Researched and found a different web hosting company that could host all of the company’s web servers and e-mail server.
• Tasked with finding new technologies for the customers that would benefit the customer’s way of life. Looked at a GPS location device which would locate any young child by typing the access code of the device on a web page.
• IT infrastructure planning and development for Active Directory
• Design, implement, and Maintain MS Exchange 2003
• Reported to CEO
• Align request with strategies and services
• Create enterprise services and Architecture

Confidential, West Bend, WI

Web Developer Instructor

Responsibilities:

• Taught courses in HTML, XML, FrontPage, Advance FrontPage, Adobe Photoshop, Microsoft Excel, Microsoft Access, Microsoft Word, Microsoft Operating Systems, Linux Server, Introduction to Intranets, CSS, Database Driven Web Sites, JavaScript Programming, Introduction to Java Programming, Advance Java Programming, Creating Web Services with Microsoft .Net, Microsoft Servers, Dreamweaver, Flash, and CGI Programming using Perl and PHP.
• Created on line learning tools with video recording software

Confidential, Appleton, WI

Consultant

Responsibilities:

• Project: Linux Operating System. The client needed to know as much information on the Linux operating system because they were having an outside source create a massive web portal. Responsibilities included:
• Demonstrated to the client how to install, maintain, configure, and use three different Linux operating Systems.
• Created a small web portal in less than a week to see what it took to create and maintain a web portal.
• Instructed four different courses in installing, configuring, and maintaining a Windows 2003 Active Directory with multiple domains and users.

Confidential, Fond du Lac, WI

High Speed Data Specialist

Responsibilities:

• Troubleshot computer network problems over the phone.
• Walked a non-computer user through the process of setting up a shared a printer, sharing files from three different computers, and configuring a router.
• Assisted Network Engineers on troubleshooting upgrades and outages.
• Created helpful troubleshooting tools with Flash including interactive Flash files that would assist a technician by giving them questions to ask the user in order to work through their computer problems. This was created so the technician would not have to use their own computer because the Flash files acted just like a user’s operating system. The operating systems that were covered included OS 8 through 10, Windows 95/98/ME/NT/2000/XP, Mandrake Linux, and Red Hat Linux.

Confidential, New Holstein, WI

IT Personnel

Responsibilities:

• Set up the company’s web site using FrontPage because the office personal would be maintaining and updating the site.
• Installed a Windows 2000 with Active Directory network with two domain controllers, and configured the workstations which were Windows 3.11/95/98/ME/NT.
• Installed and configured a tape backup for the two servers and researched and tested new software that the company planned on purchasing.
• Fixed users computers and educated users on what they were doing wrong.

Confidential, Newton, WI

Internet Support Technician

Responsibilities:

• Managed the customer database and walked non computer users through setting up their computer system for e-mail and internet connection.
• Averaged about one call every two hours.

Confidential, Kiel, WI

Computer Technician Help desk Support TER I and TER II

Responsibilities:

• Repaired computers and printers for customers and improved customer computer repair time from a 4 week turn around time to a repair time of one day.
• Repaired customers’ computers on site at the customers home or business and in the companies repair center.
• Installed and configured the company’s e-mail server for the 500 dial up internet customers.
• Created some basic web pages for the company.

Confidential

Web Administrator

Responsibilities:

• Started out as an in house sales person and within weeks began providing basic computer and printer troubleshooting.
• Provided dial up internet telephone support.
• Promoted to Web Administrator after one year of employment when Both BSDI servers for the dial up internet were down. Worked on getting the servers back up and running, this took three hours time.

Confidential, Ft. Steward, GA

Infantry Solider and Master

Responsibilities:

• Learned how to operate and maintain a Confidential ( Confidential ) for a brigade S2. Confidential is a computer system that commutated with other elements in the Army and commuted via FM/Telephone/Satellite. The Confidential was a UNIX base military computer system.
• Served as a team leader in a combat situation overseeing 5 solders.