Sharepoint 2013 Business Support Desk Resume
Houston, TX
SUMMARY
- Over seven years of extensive IT experience in all phases of Software Development LifeCycle (SDLC) utilizing the latest cutting edge technologies and tools.
- Proficient in Design, Development, Implementation, Upgrade, Integration and Administration of Collaboration Portals and Content Management Systems using Microsoft SharePoint Technologies including SharePoint 2013.
- Hands on experience in implementing custom Web Parts, Workflows, InfoPath Forms, Web Services, Features, KPI, Branding, Integration with LOB applications using SharePoint 2010/2013, MOSS 2007, .NET Frameworks, SharePoint Designer 2013, Visual Studio.NET.
- Well versed in Business and Systems Analysis with good understanding of Business Process Flows, Case Tools, and Business Analysis.
- Experienced working in fast - paced environments demanding strong organizational, technical and interpersonal skills.
TECHNICAL SKILLS
MICROSOFT TECHNOLOGIES: SharePoint 2013, SharePoint 2010, MOSS 2007, WCS, WWF, InfoPath Forms, BDC, KPI, Timer Jobs, Web Parts, Branding, CAML, ADO.NET, SharePoint Object Model, SharePoint Designer .NET Framework 3.0/3.5/4.0
Programming: C#, VB.NET, C++, Java, JSP, ASP, ASP.NET, JavaScript, AJAX, CSS, Web Services, XML, HTML, XSL, XPath, SOAP
Database: Microsoft SQL Server 2012/2008R2/2005, Oracle 9i/10g
Reporting: SQL Server Reporting Services (SSRS) 2005/2008, PerformancePoint, PowerPivot
IDE: Visual Studio 2012/2010/2008/2005 , Eclipse, Notepad++
Operating System: Windows Server 2008 R2/2008/2003 R2, UNIX, several Linux variants
Design Methodology: Scrum, XP, Waterfall
PROFESSIONAL EXPERIENCE
Confidential, Houston, TX
SharePoint 2013 Business Support Desk
Responsibilities:
- Performed customer support for a large scale SharePoint Server 2010 and 2013 implementation.
- Explained various interface features and when a perceived error is actually caused by design.
- Assisted users in ensuring they have the correct metadata values in their lists and libraries.
- Helped users find ways around SharePoint 2013’s built-in thresholds, such as the 5000 item list view limitation.
- Isolated the cause of vague error messages received by users when they perform tasks such as uploading documents.
- Assisted users in determining why their sites do not appear as expected.
- Successfully determined when access is denied due to a lack of sufficient permissions.
- Was the first to discover that filepaths to JavaScript files were being altered without the user's knowledge permission by the SharePoint 2013environment itself.
- Assisted users with file declaration issues and determining what factors were preventing them.
- Provided expert guidance to numerous users on how to use SharePoint 2013 efficiently.
- Was also tasked with keeping track of users who had been determined to not be fully compliant with Confidential 's security standards, and advised numerous users on how to ensure their SharePoint documents were compliant with those standards and how to correct their metadata settings.
Confidential, Roswell, GA
SharePoint Architect / Developer
Responsibilities:
- Designed and implemented medium sized SharePoint Farm with load balanced front end servers.
- Setup SQL Server Clustering as a high availability option in case of server failure.
- Setup meetings with business stake owners and power users to discuss business requirements for intranet based site.
- Trained and enforced other administrators to follow Microsoft Operations Guidelines.
- Incorporated Forms-Based Authentication for Claims-Based into the farm design in order to pass credentials token between applications for Single Sign On.
- Developed synchronous and asynchronous event receivers that would update an external SQL database using a BCS connection, depending on the field values of the item being added or updated.
- Created KPI reports and Scorecards using Performance Point to monitor user task lists and generate reports based on percentage of tasks complete and tasks completed time allocated.
- Conducted daily Scum meetings and setup sprint tasks for developers based on business requirements to ensure tasks were completed in a timely matter.
Confidential, Wichita, KS
SharePoint Architect / Administrator
Responsibilities:
- Lead architect and senior developer of project to build digital asset management extranet.
- Portal was developed in SharePoint 2010 for people nationwide to collaborate and manage advertising assets such as images, audio and videos.
- Implementation of SharePoint 2010 server farm and FAST Search Server 2010 for SharePoint to provide enterprise search capabilities.
- Worked on customization of DispForm.aspx, EditForm.aspx and NewForm.aspx inSharePointDesigner.
- Performed analysis of corporate Intranet and wrote detailed recommendations report.
- Setup medium server farm with Kerberos.
- Created the Infrastructure Architecture and Deployment plan for the creation of the development, quality assurance, staging and production environment.
- Led a development team of 3 to successfully create applications for Internet, Intranet, and Extranet presences all running on 2010.
- Application was developed using SharePoint 2010 in a medium server farm configuration.
- Applied feature stapling to customize look and feel of site definitions.
Confidential, Bellevue, WA
SharePoint Developer
Responsibilities:
- Successfully migrated SharePoint 2007 content into SharePoint 2010 using a database attach upgrade.
- Utilized Team Foundation Server 2010 and MS Project to keep track of ongoing development tasks and overall progress of the project.
- Provided updated training material and governance plan based on new practices implemented in SharePoint 2010.
- Setup and synchronized User Profile services with Active Directory and implemented custom properties.
- Created delegate control to inject targeted user information into master page using columns created in User Profiles.
- Setup and configured FAST search service and modified the refinement panel to filter results based on current taxonomy.
- Configured Visual Best Bets to display videos for particular keywords as top results while using FAST search.
- Created new change control structure to ensure proper creation and deletion of sites and site collections.
Confidential, Huntsville, AL
SharePoint Developer
Responsibilities:
- Conducted discovery sessions to analyze the business process and gathered business requirements -- interacted with business users to implement a collaboration portal for the HR department.
- Created the Technical Solutions Design document and also the Capacity and development plans.
- Leveraged Agile Scrum methodology in implementing the SharePoint Portal.
- Performed the installation and configuration of MOSS 2007 in a load balanced production environment with Web Front End Servers, Indexing Server and Clustered SQL Server 2005 database.
- Designed and created custom workflows using SharePoint Designer and Visual Studio.NET to process the vacation request applying the business requirements.
- Wrote custom Web Service using SOAP XML messages to retrieve data from the Siebel CRM application and made accessible in the SharePoint portal by creating application definition file using the BDC feature of MOSS.
- Built and deployed InfoPath Forms, and connected it by using the Business Data Catalog Actions Web Part and wrote back the changes made via the custom Web Service.
- Developed a custom .NET Auditing solution to configure and manage auditing of various events by creating custom application pages, creating custom menu item for navigation.
- Created a Feature Receiver using Visual studio.NET to assign data from existing lists to lookup columns when feature with large chunks of site columns was activated.
- Created Active Directory user service Web Part using C# which collected information from Active Directory for current SharePoint user, displayed the data on site page, allowed users to modify the information fields and saved the changes in AD.
- Performed deployment of assemblies and file system files to all servers in a farm by creating Solution Packages.
- Planned and implemented strategy for Windows File Share Migration to SharePoint, identifying file types, metadata and creating custom document libraries.
- Deployed custom SilverLight components to SharePoint sites to provide rich presentation.
Confidential, Brooklyn, NY
Jr. SharePoint Developer
Responsibilities:
- Involved in migration of corporate intranet portal from SharePoint 2003 to Microsoft Office SharePoint Server 2007 in a medium server farm environment.
- Planned and documented the Gradual upgrade process, detailing the various components involved.
- Created and deployed new v3 custom site definitions, upgrade definition file and page template upgrade definition files.
- Used SharePoint Configuration Analyzer to determine what custom web parts were installed and on what pages.
- Rewrote and redeployed existing custom web parts to ensure compatibility with MOSS 2007.
- Implemented Searching in Shared Service Provider (SSP) by running Full Crawl to recreate indexes, created Search Scopes and re-configured search schedules.
- Extensively used AJAX, FLASH and CSS to redesign and implement custom branding for the corporate intranet portal in Windows SharePoint Services 3.0.
- Created custom view to display data by embedding SPGridView control on custom application pages and populated data from the ADO.NET DataTable.
- Created customized wiki definition, with custom fields and layout and created an event handler that activated with the site definition and programmatically set the template page for each newly created wiki page.
- Configured Managed Properties in Search to retrieve custom properties from the list and to use criteria against them.
- Developed configuration management through UI providing admin users with functionality to deploy/rollback changes if required.
- Created custom Calendar Web Part that connected multiple lists and displayed consolidated view of all events, also retrieved data from Microsoft Outlook and displayed the user’s meetings/events on the same calendar view.
Confidential, Greensboro, NC
.NET Developer
Responsibilities:
- Formed a strategy to integrate the various .net applications with J2EE based legacy applications.
- Developed custom Web Service to integrate the .net application with the Java app using SOAP over HTTP and WSDL.
- Integrated Java .class files into .NET executables and .NET assemblies using the JbImp.exe utility.
- Wrote code for embedding .NET controls into the Java GUI.
- Created various custom ASP.NET user controls, server controls and validation controls to accomplish the required functionalities.
- Programmatically Created Context-Sensitive Help on a Web Page using client side JavaScript, CSS and DHTML.
- Followed the MVC design pattern in implementing the ASP.NET Web application.
- Wrote technical specification documents and created use-cases to cover various scenarios.
- Set up the security of web application by implementing Forms Authentication using a XML Users File.
- Created stored procedures, cursors and database scripts in PostgreSQL.
Confidential
Fire Control Technician
Responsibilities:
- Maintained and operated electronic equipment.
- Supervised security of entry points on USS Alabama.
- Responsible for maintenance and repair of recording devices needed for port security.
- Submitted monthly and quarterly reports accounting for maintenance of all electronics equipment assigned to a 25-member team.