Highlights OF QUALIFICATIONS:

Versatile, results-oriented professional with more than 10 years of progressively responsible experience Supporting, implementing, and managing SharePoint technology solutions. Seeking a position that combines technical knowledge and Project Management to successfully manage, develop and integrate technologies to support broad-ranging operations and organizational needs. Core competencies include:

• Project Management Methodologies (PMI)
• Systems Testing & Design
• Business & Systems Analysis
• Systems/Application Support
• Systems Implementation & Management
• Training
• Systems Functionality & Configuration
• Vendor Management
• Team Leadership

EXPERIENCE:

Confidential, Aug 2011 March
Consultant - SharePoint Solution Architect

Directly managed SharePoint functions: Development, administration, Systems Integration, Business Integration, Infrastructure. Responsilbities includes, working with CIO, VP and key stakeholders to deliver and architect Sharepoint solutions for the Deluxe family of companies. Gather and define business requirements as well as analyze and map processes (current state/future state). Contribute to enterprise architecture development from a business needs

• Performed technical requirements gathering, use-case discovery, and platform analysis
• Develop and maintain software requirements specification and architecture documents
• Serve as the primary day-to-day technical contact for Clients, third-party vendors, technology partners and internal project stakeholders
• Collaborated with Technology Directors to develop estimates and overall implementation solution plans
• Serve as the lead for all implementation, customization, and integration efforts
• Define and document best practices and contribute to company knowledge sharing efforts
• Built, managed and provided mentorship to support team
• Perform problem analysis (identify root causes, outline resolution options, and take appropriate actions to resolve problems)
• Prepare and deliver technical proposals and presentations to all levels of a client’s organization
.

Confidential,-Jun 07 July 2011
Sr. Consultant SharePoint

Supported and managed a dynamic SharePoint environment in support of Microsoft’s largest Global and Major accounts effort to increase collaboration, communication and team consistency in driving customer satisfaction. Drove site branding and customization efforts for entire organization and served as trusted technology advisor to senior leadership. Responsibility included for development, design, availability, reliability, monitoring and security of a MOSS Farm.

• Designed and implemented custom SharePoint solutions to address Account team and Partner needs
• Managed and Maintained over 30 of the largest Global Account Extranets
• Managed SharePoint project development from beginning to end. This includes defining project scope, goals, and deliverables and in collaboration with senior global and local management, identifying resources needed to achieve project objectives that support business goals.
• Collaborated with business partners to provide recommendations for MOSS technology integration decisions, including package selection and systems design and modification
• Developed and presented prototypes of proposed solutions to customers and development teams.
• Built and maintained excellent relationships and negotiated with internal customers and resource teams such as developers, testers, operations, etc., in areas including project scope, timelines, and budgeting.
• Managed and drove the migration of Global Account extranet
• Triage system bugs and issues and assist with the maintenance of SharePoint system featurea and functionality
• Worked with disparate teams, including developers and general managers for site branding and customization
• Managed the development of custom customer portal to enhance Microsoft partner engagement
• Provided Pre-Sale consultation to Account teams and Sales
• Provided consultation to Microsoft enterprise customers and partners
• Responsible for customer engagement

Confidential,Redmond, WA Feb 06 Feb 07
Sr. Technical Consultant

• Spearheaded multiple projects to consolidate and improve operations
• Responsible for the execution of technical tasks and projects to achieve the support groups business objectives
• Effectively exercised and demonstrated cross group ownership of complex projects and processes.
• Designed the architure of groups SharePoint and Virtual Server environment
• Deployed and administered technologies such Sharepoint Portal & WSS, Virtual Server 05’, IIS 6.0,
• Window 2003 Serve, SQL Server 2005.
• Acted as technical subject matter expert in the development of readiness content for services and customers.
• Established and ensured compliance with standards and procedures for design, development, testing, contributing
• to high quality, reliable and serviceable systems that meet or exceed business needs
• Provided technical expertise to peers and senior team members
• Designed and managed testing and staging environment for the development team.
• Mirrored production environment and supported over 60 LAB servers, built and repaired servers, configured server disk raid systems, Managed server patches, maintained network environment.
• Managed and purchased inventory of IT assets, software and supplies

Microsoft, US BMO Infrastructure Team -Redmond, WA Oct 05 Dec
Sr. Technical Analyst

Supported Microsoft’s business and marketing office as part of the Infrastructure support team. Responsible for Managing and Supporting groups technology needs, maintain groups Lab Systems, act as the primary point of escalation. liaison with appropriate teams within and outside of Microsoft via phone, e-mail and face-to-face meetings on technical issues.

Environment: SharePoint v2- v3 VMware,, XP, Windows 2000 & 2003,VSS, VSTS, Virtual Server 2005, IIS, SQL Server, ASP, ASP, HTML and FrontPage,

• Designed the architure of groups SharePoint and Virtual Server environment
• Served as trusted technology advisor to senior leadership
• Deployed and administered technologies such Sharepoint Portal & WSS, Virtual Server 05’, IIS 6.0, Window 2003 Serve, SQL Server 2005
• Consulted with development and project teams to provide technical solutions for complex issues
• Established and ensured compliance with standards and procedures for design, development, testing, contributing to high quality, reliable and serviceable systems that meet or exceed business needs
• Spearheaded multiple projects to consolidate and improve operations
• Provided technical expertise to peers and senior team members
• Managed and supported over 36 LAB servers, built and repaired servers, configured server disk raid systems, Managed server patches, maintained network environment.
• Managed and purchased inventory of IT assets, software and supplies
• Coordinate testing, rollout, and application of ongoing software patches/upgrades for servers and desktop systems
• Communicated technical and business problems in a non-technical manner
• Developed groups backup and recovery strategy
• Responsible for the execution of technical tasks and projects to achieve the support groups business objectives
• Hosted and supported groups custom applications
• icrosoft, Knowledge Worker Services (KWS) Group Sept 04 Oct 05
  Senior SharePoint Engineer /Lead Operation Analyst
• Supported Microsoft’s worldwide internal collaborative service offerings as part of the Knowledge Worker Services (KWS) Group. Responsible for Managing and Supporting IIS 6.0, Windows 2003 clustered servers Project Server 2003 and Project Web Access. Maintain web environment for SharePoint Portal Services and SQL Server 2000.

Responsibilities:

SharePoint (including Portals, MySites, Team sites (WSS), and Extranet sites (WSS)):

• As SharePoint SME -provided management and support to the Microsoft IT global Helpdesk
• Install and configure SharePoint Portal and custom SharePoint Portal on a Front End Server
• Install and configure WSS on a Front End Server
• Restore, rename, modify, create, delete user sites

Server infrastructure:

• Configure SharePoint Back End Servers
• SQL support for the Back End servers for SharePoint and Project, including database creation, modification, restoration, migration, and troubleshooting
• Support users, data, and site migrations worldwide
• Troubleshoot performance and outages of front end servers
• Configuration of application pools

Project Server:

• Support Project Server 2003 and Project Web Access users
• Create Project Servers and Project server sites
• Educate users and troubleshoot issues

MyDocuments Folder Redirection (Intellimirror):

• As an SME supported and Administered global My Documents Folder Redirection servers, shares and user data worldwide
• Use Active Directory Users and Computers snap-in and Group Policy Management to manage group policies and security groups for the Microsoft IT My Documents Folder Redirection internal deployment team
• Use Gpotool and rsop to troubleshoot Group policy issues
• Configure and quality check designated world-wide My Documents servers, and identifying upgrade requirements based on usage and server end-of-life replacement
• Configure and manage Quota Advisor on My Documents Folder Redirection servers and File Share servers

Documentation:

• Develop, produce and maintain operation guides, troubleshooting guides, change control processes, and configuration management processes
• Develop project scope for My Document services remediation project

Environment: SharePoint, XP, Windows 2000 & 2003, IIS, SQL Server, ASP, FrontPage, Intellimirror,
MSE v2.3 Ticketing software and Project Server 2003

• IBM, Seattle, WA Jan 02 Mar 04
  Lead Technical Project Manager:
• Provided technical and management expertise on multiple Project within IBM and Washington Mutual. Projects included the deployment of Windows XP, Network Migration from Token to Ethernet and Banking Application Upgrade. Lead a team of 5 technical Project managers and over 20 technicians. Successfully on-boarded over 20,0000 XP users covering over 1,300 WAMU branches.

Responsibilities:

• Prepare and provide daily report to Senior Exec’s of both organization (IBM and WAMU).
• Drove technology efforts for entire organization and served as trusted technology advisor to senior leadership.
• Team Lead in the effort to migrate the Banks network from Token to Ethernet.
• Interviewed and hired support personnel
• Worked with Regional Managers to assure all issue are resolved
• Monitor Installation of all Banking Software and ensuring users have correct functionality and access to perform their daily job duties.
• Drive issues to resolution and ensure the highest level of Customer Service is attained
• Review and facilitate Scope changes
• Organized and wrote the Project Learned Documentations
• Engage appropriate resources and work through issues via Tech Phone Conference Lines
• Troubleshoot and configure nearly all aspects of the MS Operating Systems, MS Application (Outlook, Word, Powerpoint, Excel), Enterprise LAN, Banking applications

Environment: Windows 95/NT/98/2000/XP, AS400, Host(3270 terminal), ATM’s, DHCP, SNA, Cisco Routers, Switches, Loanworks, Optis, Remedy, Lotus Notes, Visual Banker, Access and Exchange Server

Other Experiences:

Confidential,Seattle, WA Jan 02 Nov 02
Lead Project Consultant: Contract Consultant

Confidential,Kirkland, Washington April 00 Dec 01
Lead tier II Technical Support: Contracted Boeing

ENTREPRENEURAL EXPERIENCE:

May 1998 to March 2000:PaperFreeSolutions Mercer Island, WA, (Co-Founder). Built and managed client relationships, projects, various resources and technologies.

• Including, Autodesk, Micro station, and Access database, Win NT, Win 2000 Servers and workstation.
• Strategically executed project scopes, costs, timelines and quality. Reduced internal costs and project overruns.
• Wrote functional specifications for a proprietary database design.
• Secured real-time access of critical project data for clients and management through detailed and reliable reporting. Participated and contributed to overall Service strategy, research and development requirements, and coordination of new and emerging products.
• Duties also consisted of constructing systems to fit user needs, troubleshooting/diagnosis, repair, support, training, and user-level sales of PCs, software training, and web development and support.

EDUCATION:

B.S Biology/Chemistry

CERTIFICATIONS:

Microsoft certified Technology specialist (MCPS, MCNPS, MCITP, MCTS)

Applications:SharePoint 2010, MOSS, Sharepoint (SPS & WSS; Versions 2 ); Exchange Server 2000-2007, Active Directory Service, IIS 6; Virtual Server 2005, HyperVisor, Office System; Project Server; InfoPath, Office 07, Visual Studio

Databases:SQL Server 2000 -2005; IBM DB2 6.2; Access; Oracle familiarity.

Programming : XML; HTML; ASP, ASP.NET.

Operating Systems: Windows Server (Versions 2008, 2003- 4.0 NT); Vista, Windows Clients XP-3.1

Hardware: SAN, NAS, Dell, Compaq, HP, & Gateway Enterprise Servers; Cisco Switches & Routers;