IT Consultant Resume

Summary

Extensive experience as software developer, database system administrator, analyst, and engineer. Knowledgeable in all phases of application software, product life cycle, including development, design, debug, test, and documentation. Expertise in mainframe and distributed environments. Accustomed to working with large volumes of critical data. Ambitious, dedicated, and professional. Proven track record in problem solving, strategic thinking, and job completion under tight time constraint skills and sensitive environment with expertise in:

MS SQL Server
Java
MS Access
Pascal
COBOL
HTML/XML
JCL
REXX
IBM/Unix
Software Engineering

Professional Experience

Confidential, Chatsworth, CA 2010 to 2011
Business and individual income tax preparation service company

IT Consultant
Responsible for IT consultation; managing, implementing, deploying, and administering IT systems on Windows platform utilizing both client and host servers; Migrated tax preparation accounting software and data from host server to client server; Liaison with the vendor and supported POS system for Credit/Debit Card operation.

Confidential,Simi Valley, CA 2010
Leading financial institution with assets of 2.264 trillion and operations in more than 150 countries

Sr. Operations Analyst
Responsible for the day to day resolution of complex problems and the execution of complex transactions for the business unit, or units, including research on IBM AS/400; Coordinated the implementation of new products and or services, procedures, and systems and/or hardware solutions for problems in the operations environment; Initiated projects and alternatives to improve operations efficiency; Designed, created, and maintained department\'s MS SQL database.

Confidential,Chatsworth, CA 2002 to 2009
Leading global financial services firm with assets of $2.1 trillion and operations in more than 60 countries

Engineer / Application Specialist III /System Administrator Senior

Provided daily support on IBM Mainframe z/OS utilizing TSO/ISPF, CICS, JES2, SMS, and LPAR for CA’s suite of Output Management tools, including Web Viewer, Document Viewer, Distributed Repository Access System, Connect, LPD/LPR, Deliver, View, and Spool; BÖWE BELL+HOWELL’s Transformer; Maintain high standard of software development and maintenance cycles with CA Endevor using COBOL and REXX programming providing report analysis, database statistical, and system maintenance with Level 3 on-site and remote technical support 24x7 during department’s on-call rotation.

Data Conversion

Significantly reduced manual effort and overall cost by 75% by transferring online statement information to receiving host and resolve associated transmission issues from developing, coding, testing, and implementing data transmission process
Successfully convert off-line bank acquisition data by executing customized program and archive new converted information onto in-house mainframe databases
Rebuilt Web Viewer during data center relocation that allocated needed space on new Windows 2003 platform and installation of application software, reduced long term maintenance cost

Programming

Eliminated 95% manual labor by automating report archival process to mainframe databases, recommending or evaluating break fixes, and installing system patches
Placed 2D Barcode on customer statement for Automation Data Factory of Card Services and Retail document pilot project created a reduction in manual intervention and cost savings for damaged statements
Code, maintain, and analyze system statistical report to enhance monitoring system integrity and performance, minimized negative impact

Confidential,West Hills, CA 1997 to 2002
Leading provider of multi-channel front-office banking solutions with $278.7M in assets

Product Specialist / Application Developer

Designed, implemented, debugged, and tested rich client (Teller, Call Center, and Platform) and webTeller banking software.

Reduced customers’ processing time by 50% from designing and building mainframe financial transaction interface on Windows platform utilizing GUI interface and customize programs written in C++, Java, Pascal, and XML
Test and debug rich client software by thoroughly analyzing the progress of each code with proven positive result preventing system down time to manageable time line
Perform break fix and maintain product life cycle to overcome unforeseen mishaps and reduce significantly hard dollar that may surface from customer’s halted operation

Education / Training

Bachelor of Science, Computer Science

Associate of Arts, General Education

Oracle Advanced PL/SQL Developer Certified Professional (Expected completion date of January, 2012)

Oracle University, education.oracle.com

Programming and Data Management Certification (Unix Series)
California State University Northridge, Northridge, CA

Mainframe Programming and Systems Certifications
Washington Mutual Bank, Chatsworth, CA

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