SUMMARY

• About 7+ Years’ Experience in Developing Business Solutions using Microsoft Technologies like .NET, MSDynamics CRM and SQL Server.
• 6+ years of Experience in Microsoft Dynamic CRM Technical and Functional Roles.
• Experience in Development, Implementation and Successful Execution of Microsoft CRM
• Expertise in Client Side Development UsingHTML, JAVASCRIPT, ASP.NET.
• Expertise in Developing and Deploying Plug - in, Custom WorkflowActivities in CRM to meet Business Process flow requirements, Including Sales, Marketing and Customer Services using CRM and SDK and C#.NET.
• Having Good Work Experience on Microsoft Dynamic CRM2011, 2013 and 2015,2016.
• Hands on Experience on Microsoft Dynamics CRM 365.
• Experience in Microsoft Dynamic CRM Data Integration towards import/export of data using SSIS and Custom application development.
• Have good experience of SSRS (SQL Server Reporting Services) and SSIS (SQL Server Integration Services), Dashboard customization with complex charts built from SSRS.
• Involved in working with Scribe Integrations.
• Worked on premises.
• Ensured Delivery of Effective Solutions that meets client needs in a Cost Effective and in Timely Manner.
• I have Experience working with Agile and Scrum Methodologies.
• I have Experience working with TFS.
• Good Communications, Analytical and Interpersonal Skills.
• Expertise in Web-Development technologies like HTML, XML, Web Services (REST and SOAP) .NET and Java script.
• Quick Learner and Adaptive to New Challenging Technological Environments.
• Highly motivated to take Independent Responsibility as well as ability to Contribute and be a Productive Team Member.
• Experience in developing complex applications on Microsoft Dynamics CRM platform with customization of entities, sitemap writing client sideJavaScript.
• Experience in developing of custom WCF web services, dialog based workflows, plug-ins and integrating custom web pages into CRM.
• Configure Unified Service Desk entities in MS DynamicCRM 2015. Installed and Deployed USD.
• Maintained Security in USD.
• Extended USD to integrate with CTI.
• Experience in interacting with MS CRM database through the use of web service methods.
• Experience in operations like data migrations and updating using LINQ and XRM that help in facilitating data migration within CRM across various entities.
• Hands on knowledge of implementing and maintaining access controls in CRM based on roles and access conditions.
• Exposure in configuring and working with Windows OS, IIS, Outlook with CRM plug-in, SharePoint Server
• Hands-on experiences in developing Web/Windows applications using C#, ASP.net, ADO.net, SQL Server 2005/2008R2, and .Net Framework 3.5/4.0 with strong knowledge of Object-Oriented concepts
• Good knowledge of Windows Communication Foundation WCF, Windows Workflow Foundation WWF, and MicrosoftWeb Server like IIS 6.0/7.0.
• Expertise in Database Systems, SQL, and Stored Procedure.
• Good knowledge ofVisual Studio 2005/2008/2010/2012/2013.

TECHNICAL SKILLS

ERP/CRM Applications: Microsoft Dynamics CRM 2011, CRM 2013, CRM2015 and 2016, 365

.Net Frameworks & Others: ASP.NET, MVC, C#, AJAX, WPF, WCF, Web Services(SOAP & REST).

Languages & Scripting: C#, CSS, JavaScript, JQuery, XML, XSL, XSLT, HTML.

Operating systems: Windows XP/7/8/10, Windows Server 2008, 2012.

Reporting Tools: Crystal Reports, Excel, SSRS.

Data Migration Tool: SSIS.

Databases: MS SQL Server 2005, 2008, 2012.

Packages: Microsoft Dynamics CRM … CRM SDK, Scribe.

Methodologies: Agile, SDLC.

Tools: Microsoft office suite, Visual Studio, MS Project, XRM Toolbox.

PROFESSIONAL EXPERIENCE

Confidential, New York

SR. MICROSOFT DYNAMIC CRM DEVELOPER

Responsibilities:

• Interacting with Business Analysts to Understand the Customer Requirement.
• Involved in Requirement Gathering, Analysis and Project Planning.
• Manage and Supervise Team Members.
• Able to work on multiple projects and initiatives with different/competing timelines and demand.
• Working with Agile and Scrum Methodologies.
• Working with TFS.
• Develops, publishes, implements, and Executes test plans.
• Created Organizations, Business Units, Groups and their Relationships.
• Created Custom Entities, Custom Attributes Based on their Requirements.
• Worked on setting up relationship between System&Custom entities.
• Design and Develop Custom Activities.
• Migrated Data from Microsoft Dynamic CRM 2016 to Dynamics CRM 365.
• Implementation of custom MS Dynamics CRM 365 plug-ins and workflows.
• Customize and Configure CRM Environment and Assist in Deployment Activities.
• Form Customizations Using JavaScript in MS Dynamics 365.
• Migration of SQL Server database to SQL Azure Developed the necessary Stored Procedures and created Complex Views using Joins for robust and fast retrieval of data in SQL Server using T-SQL.
• Analyzing the windows Azure platform issues and reporting bugs to windows Azure developers.
• Create custom data entry interface, custom queries and design report templates in Microsoft CRM.
• Responsible for preparing Functional Specification Documentation.
• Design and develop REST service using Web APIs.
• Work with limited direction, usually within a complex environment, to drive delivery of solutions and meet service levels.
• Participated in modifying and changing the architecture of the original Student Retention application.
• Wrote, debugged and deployed plug-ins using Visual Studio and C# to coordinate the student and program entities.
• Used MS Dynamics CRM SDK, WCF, XRMand LINQ to interact with data from the CRM system
• Integrated SQL Server 2012 with CRM using SQL Stored Procedures, Functions, Triggers, and Importing/Exporting data from legacy data sources using SSIS.
• Developed dynamic reports using CRM reporting interface and SSRS SQL 2008 R2 engine.
• Developed Main view and Single View Dashboards as an extension of Dynamics CRM 365.
• Developed Duplicate detection rules to prevent Duplication in Cross entities.
• Coordinated geographically distributed Team Onshore/Offshore Model to expedite custom solutions and testing.

Environment: Microsoft Dynamics CRM 2016, Dynamic CRM 365, Custom Entity, JavaScript, JQuery, ASP.NET MVC 5.0, REST, CRM SDK, Microsoft .NET 4.0, C#, WCF, SQL Server 2012, Web API 2, LINQ, SSIS, SSRS SQL 2008 R2 engine, Visual studio 2013.

Confidential, Merrill, WI

MICROSOFT DYNAMIC CRM DEVELOPER

Responsibilities:

• Involved in Requirements Analysis and Business Process Analysis.
• Design, develop, test, document, deploy, and support high quality business solutions on CRM platform.
• Understanding customer requirements and Advise project team on highly specialized, complex solutions architecture and implementation.
• Hands-on, end-to-end SDLC experience and a thorough understanding of CRM concepts, as demonstrated supporting Microsoft Dynamics CRM, and developing custom, data-driven .NET applications.
• Building the CRM forms, screens and views, as well as workflows and reports around the customer needs for an interface.
• Understand the functional capabilities and limitations for out of the box CRM functionality as well as custom code.
• Used Microsoft Dynamics CRM 2015for Outlook to configure the Unified Service Desk entities that are created in Microsoft Dynamics CRM2015instance and deployed USD.
• Later Integrated with CTI via Smart Phone.
• Creating a detailed project plan for the customer, this includes both estimates for the tasks that will be completed and the timeline in which they will be completed.
• Migrated Data from Microsoft Dynamic CRM 2016 to Dynamics CRM 365.
• Implementation of custom MS Dynamics CRM 365 plug-ins and workflows.
• Created and implemented Web Service methods and SOAP protocols.
• Writing specifications for customizations and system integration.
• Building the MS Dynamics CRM forms, screens, and views, as well as workflows and reports around the customer needs for an interface.
• Use Microsoft .NET development to extend and augment the Microsoft Dynamics CRM platform.
• Implementation of custom MS Dynamics CRM plug-ins and workflows.
• Development of various CRM-related scripts and utilities.
• Extending Microsoft Dynamics MS Dynamics CRM Functionality through the SDK.
• Creating SSRS reports for sales and financial data using joins and pivot tables.
• Create Plug-ins, custom asp.net pages and workflows for enhancing the system and maintain data integrity.
• Use Bing Maps API to update address coordinates in the Microsoft Dynamics CRM.
• Use TFS 2010 for Source Control of Project code.
• Created Plug-in and Workflow upon Requirement.
• Deliver Presentations to all types of Management.
• Created Several Client-side Extensions using JavaScript.
• Involved in Deployment from Development Environment to Testing and Production Environment.
• Coordinate with other developers and stakeholders regarding status, technical issues and creative solution.

Environment: Microsoft Dynamics CRM 2013, CRM 2015, CRM 2016, SDLC, Entity Framework, USD, JavaScript, SOAP, JQuery, ASP.NET MVC 5.0, CRM SDK, SSRS, Microsoft .NET 4.0, C#, SQL Server 2012, Web API 2, Visual studio 2012, TFS2010, Bing Maps API.

Confidential, McLean, VA

MICROSOFT DYNAMIC CRM DEVELOPER

Responsibilities:

• Performed upgrade of plug-ins and JavaScript from CRM 4.0 to CRM 2013.
• Exported Data from Sales force CRM and Integrated into Microsoft Dynamics CRM.
• Performed extensive data analysis and followed requirements to create reports and dashboards.
• Customized data in Sandboxes environment and deploy it to the production environment using Change Set.
• Was involved in creating Portals and Knowledgebase to help customer and reduce the number of cases.
• Integration of Sales cloud with external information systems using SOAP API web services.
• Developed plug-in to count number of active and draft quotes on an opportunity upon create, update, delete and activation of quotes.
• Developed plug-in to duplicate sales order and sales order details to implement on stock inventory sales process.
• Developed Dashboards reports for Sales and Service departments.
• Developed plug-in to capture sales order submit history.
• Implemented timesheet application for service department in CRM by designing custom entities and developing plug-in.
• Developed console applications in C# .net using CRM web services to format phone number and state fields in CRM, auto generate forecast entity records for each salesperson.
• Developed a web application using C# .net to generate Google markers on Google map for orders entered in Microsoft Dynamics GP and CRM using Google APIs.
• Developed 40 plus SSRS reports using SSRS 2005 to handle the reporting needs of executive team.
• Developed daily scheduled integrations between Microsoft Dynamics CRM and GP using Scribe to synchronize GP Customer and Customer Address data to CRM.
• Developed real-time scribe integration using MSMQ and scribe GP and CRM publishers to integrate Sales Orders from CRM to GP.
• Performed site map modifications in CRM.
• Designed, developed and implemented methodology to automate quoting process for sales engineers.
• Created SSIS packages to extract inventory items quantity and site information to external vendor FTP sites.
• Created custom SSRS AR Aging Report for the accounting department to provide sorting and filtering options. Developed SSRS bookings and backlog reports.
• Created custom stored procedure to generate next customer number for accounting software Dynamics GP and integrated with Sales Pad.
• Performed SQL server maintenance. Setup Microsoft recommended daily/weekly maintenance activities. Refresh Test Company with live data.
• Performed Security Roles and Tasks administration in Dynamics GP for all users.
• Involved in analyzing the Business Process, Requirements gathering and Project Planning.
• Design and Development of CRM Applications.
• Created Custom Entities, and their Relationships with other Entities.
• Created Reusable Helpers for JavaScript and Plug-ins.
• Involved in implementing Microsoft Dynamic CRM 2011(Configuration/Customization).
• Involved in Design and Developing components of this application using ASP.NET, C#, JAVASCRIPT.
• Developed Plug-ins and Custom Workflow Activities to meet the Business Requirements.
• Modified the Microsoft Dynamics CRM menu navigation other sitemap navigation changes.
• Effective case management and improved resolution time.

Environment: Microsoft Dynamics CRM 2011, 2013, Sales force.com CRM, SQLServer, .Net 3.5, Google API, Scribe, SSRS, SSIS, JavaScript, JQuery, ASP.Net, C#, CRM Web Service.

Confidential

Net Developer/ CRM Developer

Responsibilities:

• Installed and configured MS Dynamics CRM 2011 system for development and testing, configured server instance, created organizations.
• Developed C# .net windows application to manipulate flat file data and import into GP.
• Designing Solution, Customization&Configuration, Plug in development, Development of integration web pages in .Net, Operations Support.
• Collected existing infrastructure information including Active Directory, SQL server, Reporting Server instance for implementation of MS Dynamics CRM 2011 system.
• Created custom asp.net pages and configured forms and views for new modules to be added to MS Dynamics CRM system.
• Performed integrations between GP and CRM using Scribe Insight.
• Experience in Implementing and Maintaining SQL Server 2000/2005. Performing maintenance tasks backup restores, creating and scheduling database jobs, SQL server engine performance analysis.
• Well versed with GP table structure and data model, specifically AP, SOP and Inventory modules.
• Installed and configured Microsoft FRx6.7, Integration Manager.
• Experience in troubleshooting database issues in general and specific to Dynamics products.
• Performed installation and configuration of Business Portal for Microsoft Dynamics GP 10, 2010.
• Modified Dynamics GP Report Writer reports Payables Aged Trial Balance, Computer Checks Posting Journal to change default sort order and display SQL data.
• Responsible for Analysis, Design and Development.
• Involved different phases of Software Development Life Cycle (SDLC) including Designing, Programming, Testing and Documentation.
• Developed Application with C# and SQL Server.
• Served in developing the Front endGUI with ASP.NET and developed user controls for professional GUI.
• Used Excel documents, XML documents, Visual Studio 2008, SQL Server 2008.
• Used data grid to view the data on the front-end UI.
• Used Windows Communication Foundation (WCF) technology to implement the web services layer.
• Worked on SQL Server 2008 database design and development in writing SQL Queries, Stored Procedures, Indexes, Triggers, Views.
• Writing unit test cases and mock test cases. Documentation of design documents.
• Involved in Deployment from development Environment to testing and production Environment.
• Communicated with project manager, team lead, and team members over technical issues and change requests.
• Process improvement works.

Environment: Visual Studio 2008, SDLC, SQL Server 2005/2008, SSRS, C#, ASP.NET, WCF, IIS8.0, SQL Queries.