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Software Development Manager Resume

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Tallahassee, FL

SUMMARY

  • Senior - level resource with 18+ years of diverse technology and project management experience.
  • Irrefutable reputation for strong leadership while steering complex objectives and providing on-time, within budget deliverables following client-defined requirements and specifications.
  • P roven system enhancement and solution automation success that meets business needs and minimizes risks.
  • A natural leader with expertise in technology best practices, process strengthening, and positive change implementation.

TECHNICAL SKILLS

Database Technologies: SQL Server 2000 - 2014, T-SQL, Python, Oracle, MySQL

Operating Systems: Windows Server (2000-2008-2016 ) & Desktop OS, Mac OS, Debian Linux, UNIX

Enterprise Software: SharePoint Server, MS Exchange Server, Hyper-V, vSphere/ESX

Networking/Telecom: Citrix NetScaler, Zen Load Balancer, DNS, DHCP, Active Directory

Other Applications: Confidential OneContent (formerly HPF), Kofax VRS, Paperstream, Right Fax, Metatech, OnBase, Azure, SSIS, LDAP, IIS, NetSuite, Jira, ERP, Cerner, EPIC, Crystal Report, AWS Redshift

PROFESSIONAL EXPERIENCE

Software Development Manager

Confidential, Tallahassee, FL

Responsibilities:

  • Consult with program sponsors, participants, and stakeholders to review and approve proposals, goals, and time frames; assist Chief Information Officer with IT strategy, budget, and organizational business objective development.
  • Supervise development daily team activities and conduct personnel, including hiring, training, salary administration, and corrective action procedures.
  • Migrate data across custom DIP application to Microsoft Azure; implement solutions according to defined business requirements and agile methodology to fulfill new application requests and organizational integration needs.
  • Extract Lotus Notes database views, fields, and form attachments for export to TXT, HTML, CSV, and RTF formats; convert attachments from PDF to XLS utilizing custom Powershell scripts and Detachit application features.

Systems Engineer

Confidential

Responsibilities:

  • Strategically managed corporate Office 365 migration project efforts and integrated cloud applications; conducted meetings to determine project intent, gather requirements, and define budgets.
  • Coordinated U.K., U.S., and Germany projects, built relationships and drove technical tasks for Sage 50 to Sage 200 Software Suite upgrade; accountable for 2D & 3D CAD operations quality standards and manufacturing processes.
  • Managed project schedules and timelines for new U.K. server implementation, proactively adjusted key milestones to meet project deliverables, and adhered to the defined delivery timeframe and budget.
  • Drove BI projects from conception to implementation, and utilized Microsoft BI to define organizational data, connect disparate data sets, transform & clean data, create charts/graphs, and provide visuals for data.

Implementation Engineer

Confidential, Alpharetta, GA

Responsibilities:

  • Built SQL database solutions (tables, stored procedures, forms, & queries), managed virtual environment (VMware & Microsoft Hyper-V) databases and Azure Cloud technology, documented and trained support handoff team.
  • Wrote complex SQL queries & scripts, managed end-to-end data migrations, data conversions, and data modeling tasks; conducted technical needs assessments, procurement & configuration, and database migration.
  • Developed detailed data migration plans, and created DTS Packages for Data Migration and Transformation; migrated various database environments between SQL 2000 to 2016 and Server 2003 to 2016.
  • Created configuration files to deploy SSIS packages across environments; e xecuted data validation, data cleansing, and data verification tasks and identified data mismatches.
  • Integrated client environments and NetSuite Enterprise Resource Planning (ERP) to streamline critical business processes; designed, planned, and implemented Azure and AWS Redshift cloud solutions.
  • Conducted SQL tuning techniques to maintain high performing production environments to promote minimal to zero downtime, installed and configured SQL, web application properties, and resolved IIS connectivity issues.
  • Drove client planning and testing strategies to ensure successful solution implementations; completed SQL Server database maintenance and health checks during implementations.
  • Utilized collective measures to protect SQL databases from illegitimate use, malicious threats, created system logins, and granted permissions to ensure environment security.

Technical Implementation Engineer Lead

Confidential, Alpharetta, GA

Responsibilities:

  • Oversaw Horizon Patient Care software installation, testing, activation, and upgrade; managed issue escalation and resolution, custom solution development, and client infrastructure audits.
  • Contributed to AWS and Azure growth development efforts along with Azure and AWS Redshift cloud solution platform design and implementation.
  • Provided gap analysis and pre-contracting system analysis to scope customer projects; implemented and configured HBI contract management software for B2B.
  • Presented customer recommendations for hardware and software purchasing and licensing, assisted with identification budgetary considerations based on industry best practices and requirements analysis.
  • Integrated NetSuite records with third-party client application, diagnosed and engaged development team for product defect resolution, and created project documentation and customer required deliverable materials.

Senior Systems Analyst

Confidential

Responsibilities:

  • Worked with Virtual Machine Manager on various platforms, and troubleshot Java web-based applications, Fastlane, and OneSource (both applications interfaced with SQL Databases) issues.
  • Served as lead engineer for Central Warehousing and Kitchen logistics software implementation and configured SQL Express back-end databases for POS terminals; installed all software releases and critical updates.
  • Conducted year-end data migration and data archiving; defined migration path, strategy, and method with SQL, and performed full database instance backups.
  • Coordinated data imports for multiple projects, utilized change management processes to control environment modifications, and tracked projects in Net Suite Enterprise Resource Planning tool.

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