Summary of Qualifications

• Outstanding ability to manage multiple projects and people in a fast-paced, changing environment while focusing on high quality, data security, network stability and aggressive deadlines
• Thorough knowledge to manage Microsoft Windows network configurations including Active Directory, Exchange, SharePoint and SQL.
• Experience in managing enterprise infrastructure including SAN, Security, Storage and Data Protection.
• Experienced at globally managing a Quality Assurance team of 30 people directly/60 people indirectly
• Experienced at creating and executing highly effective Quality Assurance test strategies within Application Lifecycle Management using Agile and Waterfall methods.
• Experienced at managing, creating and executing Manual/Automated test suites across global platforms. Exceptional written and oral communication skills with a strong attention to detail
• Ability to provide succinct status updates, detailed formal presentations and pragmatic strategic planning Proven ability to make technical and business decisions with focus on stability, quality and security
• Proven ability to collaborate directly with partners/customers on site and remotely
• Enthusiastic team player with excellent leadership, coaching and relationship building skills

Professional Experience

CEO/Program Director

• Responsible for the overall operations for the Positive Flow Foundation
• Responsible for creating, producing and performing the Positive Flow Show for K-12 students and families Responsible for organizing tutoring and group mentoring events for students and families
• Responsible for managing fundraising events, work assignments and prioritization of staff and volunteers

confidential

Director SQA Engineer

• Responsible for the overall QA test strategy and deployment of Backup Exec 2013 in real world configurations and in Symantec's Engineering Datacenter.
• Rolled out a new Product Development Framework with increasing focus on quality and data security
• Collaborated with SQA Managers to make daily decisions, work assignments and prioritization of 160 QA test engineers globally using Agile and Waterfall methods.
• Managed, coached and led QA engineers by assigning them to specific test functions and features across multiple projects to ensure success.

Sr. SQA/SQA Manager

• Responsible for ensuring Backup Exec product line met all deadlines and high-quality standards
• Managed and executed the deployment of Backup Exec into Symantec's Engineering Datacenter Managed and executed the deployment of Backup Exec into Microsoft's IT Datacenter
• Oversaw entire QA process and execution of multiple Backup Exec releases 12.x, 2010
• Rolled out test execution strategies to correlate with the new engineering process of feature branching
• Created and executed effective QA test plans and strategies across a global QA team US, India, China Generated comprehensible test metrics and quality reports for upper-management
• Managed the execution of performance, load and scale tests for Backup Exec across Hardware vendors Assigned QA members to assist BE Technical Support TS staff with customer issues and product previews Developed career plans and held regular one-on-one sessions with direct reports
• Managed all aspects of QA team including but not limited to creating team goals, conducting interviews/making hiring decisions, motivating team, and performing annual performance reviews.

confidential

Principal SQA Engineer

• Responsible for global training of HP's Sales Engineers on BE and Microsoft Cluster Servers
• Held global TOI's, brown bags sessions and formal training sessions for BE TS and sales engineers on Microsoft Cluster Servers, Central Administration Servers, and Storage Area Networks
• Successfully deployed the largest Central Administration Server configuration of Backup Exec 12.x at Caixa Rural in Portugal across 180 sites
• Authored multiple white papers and tech notes describing the functions and recovery of Backup Exec in Microsoft Cluster Servers, Storage Area Networks, and Central Administration Server configurations
• Isolated, debugged and identified crashing defects on multiple Windows platforms
• Mentoring junior engineers on BE product life cycle, monitoring their progress and providing feedback

confidential

Customer Escalation Engineer

• Responsible for troubleshooting Backup Exec issues on site at First Union, Chase Manhattan, UPS, Caixa Rural, Countrywide Mortgage, Microsoft, Veteran's Hospital of Virginia, and Coca Cola
• Responsible for running Backup Exec certification test for Hardware and Storage Area Networks at Compaq and Dell
• Assisted in the deployment of Backup Exec NSE at Microsoft IT
• Isolated, debugged and identified crashing defects on multiple platforms at customer sites
• Responsible for running Windows Logo Certification testing and qualifications at VeriTest for Backup Exec versions 9.x, 10.x and 11

Test Engineer

• Responsible for testing the backup and restore functionalities of Backup Exec 7.x with SQL 7 and Exchange 5.x versions
• Isolated, debugged and identified defects on multiple platforms and multiple language operating systems Responsible for testing the complete recovery for Microsoft Cluster Server with Backup Exec
• Created design documents, test cases and estimates relative to assigned feature sets using the test case management system Matrix Exec
• Initial tester for Backup Exec with Compaq's Storage Area Networks and Compaq's Cluster Server units
• Identified, isolated and entered defects against assigned product features in the defect tracking system Responsible for running smoke test QA accept builds for continued testing