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Jda/wms-system Support Analyst Resume

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Richmond, Va

SUMMARY:

  • JDA/WMS - Analyst with over 5 years of experience, 3 years specific to Supply Chain Management/JDA from version 2009 to 8.2.
  • Experienced in Warehouse Management System Module of JDA.
  • Engaged in projects that included assessments, configuration, deployment, implementations, technical script writing to go live support and .
  • Experience in taking functional requirements and developing both functional and technical solutions as well as and educating warehouse users.

TECHNICAL SKILLS:

  • JDA/WMS, 2009 to 8.2: Techno Functional - -SQL - MOCA - Jasper Reporting - Label Development using nice label - Knowledge on Integrator -- Solution Configuration. -- Troubleshooting -- Functional design -- Business requirement gathering -- Inventory Policies -- Inbound/Outbound processing -- Collaborate with the super user and the warehouse users -- Testing JDA Patches -- Requirements definition and solution -- - Go-live/Post implementation support.
  • GUI/DB TOOL and Softwares: RedPrairie, MOCA Studio, NiceLabel, RP Design Writer Reporting tool, jasper reporting tool and SVN.
  • Language: PLSQL, JAVA, Groovy, RF RDT, RF 2010(JAVA Development)
  • Database: Oracle 11g, MS SQL Server

PROFESSIONAL EXPERIENCE:

Confidential, Richmond, VA.

JDA/WMS-System Support Analyst

Responsibilities:

  • Worked as a Technical Consultant to develop JDA WMS components including MOCA, DDA’s, Jasper report, Nice label etc.,
  • Supported the team to perform various functional process flows testing that is configured which include complete end to end inbound/outbound flows and Inventory processing.
  • Configuring WMS system to meet business processes. Serve as the single point of contact and liaison between customer, operations and Contract logistics IT.
  • Provide level 1 support to analyze, troubleshoot and resolve WMS issues where possible; escalate to IT support where necessary.
  • Clearly document details of WMS issues including steps to recreate the issue when escalation is required.
  • Knowledgeable IT infrastructure hardware such as RF handhelds, vehicle mount RF, printers and other IT equipment associated with WMS systems.
  • Participate in cross functional improvement projects.

Confidential, Richmond, VA.

Shipping & Receiving coordinator

Responsibilities:

  • Ensuring daily safety procedures are adhered to.
  • Processing orders
  • Verifies to support accurate records on inbound and outbound shipments.
  • Knowledge of MS Office and Excel as well as Working Knowledge of WMS systems.
  • Coordinates receipt and communication of incoming product at Warehouse.
  • Completes inspection and acceptance of incoming products and supplies.
  • Completes timely system entry of all direct and other materials to support accurate inventory reporting and timely purchase process. periodically prepares documents such as bill of lading and shipping orders to route products.

Confidential,Richmond VA

Order Selector

Responsibilities:

  • Follow company procedures to ensure safe working environment.
  • Report adjustments to inventory counts, damage, location changes and out of stocks. marks identifying codes figures on articles, using labelling equipment.
  • Completes work assignments in a timely manner in order to support on time release of trailers.

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