It Manager Resume Profile
SUMMARY
Results oriented project and software development manager with strong communication and interpersonal skills. More than 15 years of experience managing software development teams and projects, and implementing solutions that produce measurable results in rapid time frames. Ability to effectively interface between business users and technical teams. Experience translating business requirements into detailed technical plans. Experience with SDLC methodologies, scrum and waterfall.
CORE COMPETENCIES
- Creative team player with ability to step into leadership roles, provide vision, maintain team spirit, and sustain team drive until success is achieved.
- Ability to work with and to manage cross functional project teams composed of members from all levels of the organization.
- Customer and business value minded, with the ability to quickly respond to changing needs and requirements, and to create effective and flexible solutions.
- Strong project management skills including creating project plans, work breakdown structures, project schedules, and managing scope, risk and stakeholder expectations.
- Managerial expertise hiring, training and supervising, on and off shore software development teams.
- Strong communication skills with the ability to interface with all levels of management.
- Strategic planning skills aligning IT direction with corporate objectives.
- Hands-on experience designing and building frameworks, applications and database solutions utilizing a variety of languages and methodologies.
TECHNICAL SKILLS
MS SQL Server, C , .NET, SOA, Web Services, ASP, VBScript, JavaScript, Software Architecture, Object Oriented Design, Relational Database Design, Web and Client Server application Design, implementation experience with MS Dynamics Great Plains, Siebel, SalesLogix, MS-CRM, BPM software, PRPC Certified System Architect
PROFESSIONAL EXPERIENCE
Program Manager
Confidential
- Managing cross functional product development programs and leading the effective delivery of the supporting software development projects.
- Identifying and documenting cross functional dependencies that impact product development and coordinating development efforts of relevant teams.
- Managing and monitoring program schedule, deliverables, risks, quality and budget.
- Prioritizing projects and work efforts based on business objectives.
- Reporting programs status and progress to stakeholders.
Manager of Software Development
Confidential
- Led software development team in designing, developing and supporting customer facing N-tier web applications.
- Delivered major software releases of revenue producing customer facing browser based applications.
- Cleared backlog of outstanding issues and enhancement requests.
- Took over project management of troubled projects and brought them to completion on time and on budget.
- Implemented a Scrum process which improved effectiveness and capability of the software development team.
- Significantly reduced the number of defects in software builds and shortened time to release.
Systems Architect
Confidential
- Defined the scope and functionality of business applications and managed the development and implementation of custom software solutions.
- Managed portfolio of financial and legal information systems projects.
- Reduced by 60 the time required to create sales incentive plans and to compute commissions by designing and implementing an automated Sales Incentive and Commissions Management System. The new system also provides reporting capabilities that are utilized for planning and forecasting.
- Significantly improved efficiency and accuracy of product distribution process by building integration between Order Management and Product Distribution systems.
- Designed and implemented a License and Maintenance system which facilitated recurring customer billing and helped improve efficiency of collecting receivables.
- Using Project Management Institute methodologies managed financial systems projects and delivered quality results on-time and within budget.
- Supervised software development staff and helped develop career advancement plans.
IT Manager
Confidential
- Identified, prioritized and implemented IT projects to support company's strategic objectives.
- Managed business software development, implementation and maintenance, as well as data and application integration utilizing Service Oriented Architecture.
- Recruited, trained and managed a highly skilled team of offshore software engineers.
- Significantly improved software development process by defining standards and methodologies, and by creating tools that facilitate data access, query and form creation.
- Designed and managed the development and implementation of the financial data mart utilizing Microsoft .net framework C and SQL Server.
- Created an application development platform that allows rapid development of web-based applications.
- Utilizing SQL server, .net technologies and application development platform created custom business applications including: web based Pricing System, Renewals Management System, Deferred Revenue Computation System and Financial Reporting system.
Director of MIS
Confidential
- Designed and built the information and business process workflow as well as systems infrastructure to support business objectives.
- Identified, defined, prioritized and managed all information systems projects.
- Recruited, motivated, trained and develop a staff of highly skilled information systems professionals.
- Established development standards, methodologies and procedures for business systems development.
- Using Microsoft technology developed a software development platform that allows rapid development of flexible and reliable web-based applications.
- Developed and implemented a web-based global Sales Force Automation system which eliminated high annual software maintenance costs, and delivered information to executives for strategic decision making.
- Designed and developed an integrated web based Client Services and Call Tracking system, which increased our efficiency and effectiveness in customer problem tracking and resolution.
- Developed web-based Executive Information System delivering real time information to top-level executives.
- Developed a sophisticated Sales Compensation system, which reduced dramatically the time required to process and report sales commissions, and improved sales force satisfaction and motivation.
- Optimized and automated the end-month processes resulting more than 60 reduction in the time required to generate end-month accounting statements and reports.
- Managed all aspects of the development of the Sales Processing System from system design to a successful implementation.
Consultant
Confidential
- Developed the transaction module of the Venture Capital Management client/server application. This module was written in VB and utilized a MS-SQL server for data storage and processing. Transaction validation was data driven and the system relied on stored procedures for transaction processing.
- Developed the inquiry module of the same application, by creating multidimensional data cubes on the SQL server, and using OLAP tools like Cognos Impromptu and PowerPlay.
- Developed Venture Equity Partnership database system using Microsoft Access.
- Participated in client presentations and system deliveries.
Consultant
Confidential
- Developed financial reports using Microsoft Access and ODBC, by consolidating financial data residing in multiple database systems. The systems include CODA financial an Oracle based system , and multiple proprietary systems.
- Participated in a joined effort to normalize financial databases, and to develop data views that will facilitate data access and financial reporting.
- Using Microsoft Access and the AltaVista Database engine, developed a utility that converts the company's employee directory into HTML format for access from the Internet.
Senior Programmer Analyst
Confidential
- Conducted the analysis, requirements definition, and developed the Global Investigator Payment System using VB, Crystal Reports, ODBC and Lotus Notes. The system computes clinical investigator payments based on complex qualification criteria, and tracks payment transactions.
- Developed, installed and documented a resume tracking database using Lotus Notes. The system maintains profiles of candidates, and images of resumes. Resumes are scanned and converted to text using Watermark. The system allows efficient matches of individuals with positions based on the skills specified by the user.
- Wrote enhancements and supported the Investigator Selection database.
- Supported, maintained, and participated in the upgrade of the Clinical Information Management System. Delivered training for all U.S. locations and provided assistance with installation and new project setup.
ADDITIONAL EXPERIENCE
Personal Computers Instructor
Confidential
Responsible for developing curriculum, preparing teaching materials, conducting lectures and providing students with hands on experience. Topics included DOS basics, Windows, word-processing, use of spreadsheets and database design.
Instructor of Finance
Confidential
Responsible for teaching Introduction to Finance and Intermediate Financial Management to third and fourth year undergraduate students planning curriculum, preparing course syllabus, and course description for school catalog preparing assignments and teaching materials motivating students and evaluating their performance delivering lectures and grading student assignments.
Financial Analyst/Financial Systems Coordinator
Confidential
- Performed financial statement analysis and prepared quarterly and annual operating budgets.
- Prepared quarterly cash flow projection and estimated cash requirements.
- Analyzed economic indicators and reported on inflation and economic trends.
- Evaluated and coordinated financial systems development.