Provide software support development analysis for over thirty years at major IT shops with emphasis on mainframe software and technology possess extensive experience in managing technical projects, including software upgrades and planned maintenance, as well as full lifecycle deployment and implementation of new applications maintain strong competencies in application development and support LF focusing on IT approved coding standards and documentation serve as an active JCL project reviewer for production migrations.
Experience
Confidential
Oversee the mainframe closure and deletion of PE servicing by removing mainframe jobs and associated software including modifications to the mainframe job scheduler
Oversee and implement the 'BREAKGLASS ' process for the LPS logon capability to enhance security procedures
Provide business continuity for all major financial IT applications
Conduct Management Reporting
Day to day support activities include:
Manage Deployment Requests, CTTs, CRQs, and Tasks associated with mainframe DCU executions
Develop Business Requirements Documents adhering to AMCP guidelines
Provide application support of SFPM production jobs as required on a continuing basis to insure the production schedule operates within the batch window
Maintain UNIX and Sybase ids as the backup owner of test production logon ids
Send the daily accomplishment activities to project lead during business days
Ensure SOX compliance of baseline activities
Perform other administrative duties as required or needed
Confidential
Oversee PSS's role in the JOBTRAC R11 CA upgrade supporting mainframe task/job scheduler
Review CDW batch cycle to accommodate leveraging production monitoring of batch and interactive processing to the BCC
Provide business continuity for all major financial IT applications
Transition non-financial production applications to BCC for Level 1 support
Management Reporting
Day to day support/lead activities include:
Supervise up to 6 support analysts on the BCC floor
Maintain checklists and work calendars/schedules paying particular attention to resource utilization
Update daily issues log and reports for BCC management and the business area highlighting production and maintenance issues
Attend weekly shift lead team meetings
Conduct team meetings as needed to disseminate action plans and work assignments
Ensure SOX compliance of baseline activities
Perform other administrative duties as required or needed
Confidential
Stabilize the runtime completion of the major batch processing cycle to effective enhance the production service level agreement SLA
Develop and update a weekly problem log report used by Vice President for identifying and analyzing production issues and preparing solutions
Day to day project management activities include:
Monitor production and log batch process while troubleshooting failures as they occur
Provide solution for job restarts working with BCC to address job failures and production issues
Monitor DataStage execution log identifying possible problem areas that affect may potentially affect the service level agreement
Engage SMEs in helping to resolve production issues and failures impacting potentially impacting service level agreements
Compile weekly metrics reports on the number of problem tickets opened, analyzed, and closed
Cross-training new BCC staff on CDW site usage and development
Computer Skills
Databases : IMS,VSAM , HP Image, DB2, ADABAS
Database Languages: SQL, COBOL, JCL, HP COBOL, Image, CICS
Database Tools: Embarcadero
Job Schedulers: Autosys, JOBTRAC R11
Version Control: Rational Clear Case
Ticketing Tools: Rational ClearQuest, Remedy
Financial Applications: Most FHLMC Month End financial applications
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