OBJECTIVE

• Innovative, versatile and results - oriented IT professional skilled in all aspects of database management support and strategic integrated interaction planning and execution.
• Analytical, detail-oriented, problem-solving team player with a commitment to excellence in all ventures.
• Self-starter with exceptional capacity to organize and manage multiple tasks, often with completing priorities while consistently maintaining a high level of quality output and meeting deadlines.
• Seeking a professional position in the IT field where I can contribute to company success and growth while increasing my knowledge and experience.

TECHNICAL SKILLS

Operating Systems: Red Hat Enterprise Linux 5, HP-UX 11, AIX 5.0, Solaris, Windows (XP, 2000), Windows Server 2003, Vmware Workstation 5.0, Apache Server, Oracle Virtual Box

Programming languages: C, C++, UNIX, Php, Visual Basic.Net, T-SQL

Relational Databases: MySQL, MSSQL Server 2000, MSSQL Server 2005, MSSQL Server 2008, Oracle11g, Oracle 10g, Oracle 9i, Oracle 8i, E-Business Suite 11i

Software Applications: MS Office Suite, Remedy Version 7.0, Adobe, Flash, Toad

PROFESSIONAL EXPERIENCE

Confidential, Plano, TX

Database Administrator

Responsibilities:

• Responsible for over 400 SQL Server (2000 and 2005) and 50 Oracle environments
• Installation of SQL Server Versions and Oracle 10g for new environments on Windows Server 2003 and AIX 5.0, HPUX 11, Red Hat Enterprise Linux 5
• Experience with configuring RMAN backup\recovery and executing Data Pump export and import methods
• Configured Oracle Enterprise Manager and Grid Control for online database administration (user security privileges, tablespaces, objects, etc.)
• Responsible for creating and testing backup plans for all databases SQL Server (Database maintenance plans) and Oracle (RMAN 9i,10g and OEM)
• Setup monitoring for the SQL Server (NetIQ) and Oracle environments (BMC Confidential )
• Maintenance of the environments including upgrading different versions, performance tuning and proactively checking data availability
• And ensuring data standards such as: storage, archiving, backup and recovery procedures are functioning correctly
• Writing database documentation, including data standards, and procedures
• Working closely with IT project managers, database programmers and application developers to effectively maintain the environments.
• Assisting with developing and supporting the applications and providing daily 24x7 on - call support for environments

Database Adminstrator

Responsibilities:

• Responsible for over 150 SQL Server (2000 and 2005) and 6 oracle database environments and 1 oracle apps environment
• Responsible for cloning and patching (prod, test, dev for oracle 10g and prod, test, dev for datawarehouse)
• Implemented log shipping for Get Paid application
• Installation of SQL Server Versions and Oracle 10g for new environments on Windows Server 2003 and Red Hat Enterprise Linux 5
• Involved in migrating Oracle environment from Oracle On Demand to In-house support
• Responsible for consolidating sql server environments from old hardware to new hardware by moving databases from server to server
• Develop stored procedures for Buy Design online window ordering system using triggers (insert, update, delete) Cursors, etc.
• Worked closely with Buy Design vendor for implementation of application and software creating linked servers with OLEDB for prod, test, and dev
• Responsible for creating and testing backup plans for all databases SQL Server (Database maintenance plans) and Oracle (RMAN 10g)

Confidential, Plano, TX

Database Administrator

Responsibilities:

• Responsible for over 400 SQL Server (2000 and 2005) and 50 Oracle environments
• Installation of SQL Server Versions and Oracle 10g for new environments on Windows Server 2003 and AIX 5.0, HPUX 11
• Experience with configuring RMAN backup\recovery and executing Data Pump export and import methods
• Configured Oracle Enterprise Manager and Grid Control for online database administration (user security privileges, tablespaces, objects, etc.)
• Responsible for creating and testing backup plans for all databases SQL Server (Database maintenance plans) and Oracle (RMAN 9i and 10g)
• Setup monitoring for the SQL Server (NetIQ) and Oracle environments (BMC Confidential )
• Writing database documentation, including data standards, and procedures
• Working closely with IT project managers, database programmers and application developers to effectively maintain the environments.

Confidential, Addison, TX

Systems Administrator

Responsibilities:

• Monitored all of Confidential online applications and servers via Confidential
• Recognized critical issues, resolved critical issues and escalated non - resolved issues to the correct support groups
• Responsible for weekly maintenance on production/development servers including backups and rebooting
• Also monitored Confidential production and development servers via Tivoli Business System Management, Formula and Tivoli Enterprise Portal
• Responsible for daily reporting for shift turnover and quarterly releases using Crystal Reports version 10

Confidential, Plano, TX

Desktop Analyst

Responsibilities:

• Responsible for support on various accounts
• Experience with Crystal Reports Version 10 for writing reports involving business data
• Experience with planning, designing and developing reports for clients
• Importing and exporting data from different databases and submitting queries for specific business data.
• Experience with SQL Server 2000 using T - SQL(enterprise manager, query analyzer, table/data navigation and manipulation)
• SQL server replication (publisher, distributor, subscriber)
• Installation and configuration of SQL Server 2000
• Some database administration including maintenance plans, backups, updates, and analyzing data
• Interface directly with clients and users
• Update system server with new versions of relevant applications
• Helping clients troubleshoot problems on desktops, laptops and servers
• Assisted clients with setup of applications, servers, networks, etc
• Assisted network security and system administrator with access for different client accounts
• Active directory, rebooting and monitoring servers, using remote desktop troubleshooting windows problems for clients
• Experience with developing training guides and SOP documentation for clients
• Worked with OPAS/Remedy ticketing system to address problems and issues.
• Helped coordinate UNIX and Intel with our extended team in Romania and Tier 2 engineers from Confidential .
• I was also responsible for completing daily scheduled tasks. I also worked with Citrix, supporting the servers

Confidential, Southlake, TX

Account Manager

Responsibilities:

• Worked for a delivery driving mail distribution company
• Specialized in interaction and building relationships with the customers
• Responsible for providing prompt and sufficient service for our products including documentation such as writing reports and invoices for services
• Worked with Crystal Reports version 10 (planning, designing, and developing reports) and customizing reports to meet specific requirements
• Responsible for creation and modifying of reports including formatting and manipulation of records (summaries, charts, sorting, grouping, and visual elements)
• Presented and distributed reports to clients, importing and exporting data in different formats (HTML, WORD, PDF, EXCEL, RPT) upon requests
• Also used reporting to extract data for monthly reviews involving profit and goals for the company
• Created formulas in the formula workshop for given scenarios
• Installation and configuration of SQL Server 2000
• Creation of databases and tables to keep track of client information.

Confidential, Bedford, TX

Help Desk

Responsibilities:

• Problem solving for irate customers, technical support for products including troubleshooting software, hardware, etc.
• Explaining our products and services to perspective customers and providing warranty and maintenance details to customers

Confidential, Dallas, TX

Data Analyst

Responsibilities:

• Setting up new accounts, collections
• Providing billing information, processing claims, and administrative support
• Problem solving and technical support for customers including personal computers, notebooks, printers, etc.

Confidential, Addison, TX

Key Operator

Responsibilities:

• Managed employees for third shift
• Responsible for placing multiple project orders
• Selling products to customers and follow - up with customers
• Setting up new accounts, assisted customers in computer services, cashiering, balancing cash drawers, updating daily inventory