SUMMARY:

• Experienced professional with 25+ years of development practice in financial and telecommunication industries

TECHNICAL SKILLS:

Languages: Java - PL/SQL - Javascript

UNIX/Linux CLI: bash/ksh - SED - AWK - perl - Python

Tools: JMeter - JMX jolokia collectd telegraf influxdb Grafana

Frameworks: Spring Boot Microservices Node.js Angular

Productivity: Jira Confluence Git/Stash/BitBucket - Gerrit MsOffice

Databases: Oracle (PL/SQL, sqlplus) SQL Server (T-SQL)

CI: Jenkins, Groovy Sonatype Nexus SOAP, REST, HTML, CSSEnvironments: Linux Red Hat Vagrant WAS, Apache/mod jk, Tomcat

Other: ssh scp rsync curl

PROFESSIONAL EXPERIENCE:

Lead Developer

Confidential

Responsibilities:

• Provided hands - on/technical guidance and leadership within in a team of developers.
• Executed deployments in production, deployment and upgrade of dev, test and SIT environment: s
• Updated and optimized Jira workflows, produced reports and dynamic views using JQL
• Used Firebug, Postman, Chrome/Firefox Developer Tools and to test and debug CRM
• Rebuild SQL Server databases on development/test environments, performed maintenance tasks, upgraded databases.
• Implemented and updated Node.js microservices, integrating deployment notifications to various platforms (email, chat).
• Created new Jenkins jobs, improved existing ones, automated team notifications using
• Groovy, Bash/Ksh, Git.
• Responsible for designing, configuring, and implementing integrated software solutions using the vendor s model-driven engineering framework.
• Designed, developed, tested and debugged solutions predominantly in Java, PL/SQLScheme and UNIX/Linux shell.
• Applied Agile requirements-driven approach to design and development.
• Gathered and analyzed technical business user requirements in order to develop and configure customer-specific solutions.
• Designed and implemented database upgrade and file synchronization processes, part of
• CRM upgrade project.
• Automated CRM deployment processes on development and production systems.
• Actively managed, improved, and monitored development and production infrastructure.

Solution architect

Confidential

Responsibilities:

• Part of the back - end team, participated in JAD session, designed and implemented new EOC1 modules.
• Built, maintainained and deployed applications test, and SIT environments.
• Designed and implemented order negotiation microservices (order care component).
• Implemented Jenkins pipeline jobs using Groovy, Bash/Ksh, Git.
• Used Firebug, Postman, Chrome/Firefox Developer Tools and to test and debug CRM environment: s, analyzed and proposed product design changes.
• Code reviewed feature and bug implementations and provided feedback to team.

Solution Architect / Lead developer

Confidential

Responsibilities:

• Frontend: designed new UI components for EOC1
• Provided product support, manged production problems escalation and management.
• Managed version control repositories: migrated SVN repos to GIT, provided Git, produced documentation and video tutorials.
• Designed and implemented database archival processes, using Oracle PL/SQL.

Senior Consultant

Confidential

Responsibilities:

• Confidential is a leading provider of cloud - based software, delivering Customer Relationship Management (CRM) solutions.
• Migrated legacy system to Confidential CRM.
• Managed IBM Performance Lab environment, scripted and executed end-to-end performance tests, provided performance logs, documented performance resultsrecommended database and application changes (Websphere, DB2 ).
• Provided support for production deployment and upgrades.
• Documented change requests and provided work estimates.
• Converted business requirements into high and low-level design documents.
• Designed reusable components and libraries for parallel ETL processing.
• Tuned existing databases, refactored existing code to improve load performance.
• Automated CRM attachments conversion and load processes.

Senior Software Developer

Confidential

Responsibilities:

• Confidential is a leading provider of customer, product, and order lifecycle management solutions that enables communications service providers to rapidly introduce new market offers and to empower superior customer experience.
• Developed OrderCare solutions for Confidential clients .
• Installed and maintained test environments .
• Performed migration and deployment tasks, build deployment WARs from SVN repo.
• Developed proof - of-concept front-end applications using Confidential Order Care.
• Configured, build and deployed applications to test environments
• Technology: OrderCare | Order Management | SOA | XML | SOAP | Oracle | Weblogic | Oracle | Unix |
• Shell | RedHat Linux | Weblogic | Oracle | SoapUI server

Technical Systems Analyst—Solution Architect

Confidential

Responsibilities:

• Established as a small investment club in Montreal in 1957, Confidential has become one of
• Canada s most recognized wealth management firms, offering a comprehensive range of products and services
• Integrated Siebel CRM with Cognos BI and eWholesaler(Blackberry application)
• Designed, implemented and tested nightly ETL processes for BI system (Cognos, Oracle
• PL/SQL, Perl, VB)
• Gathered requiremens, designed and implemented Performance Fee Calculator.
• Worked closely with accounting department in defining the business requirements.
• Validated performance fee calculation for more than 80 funds, against their prospectus.
• The system integrated with existing databases and data feeds, automated performance fee calculation, replaced an outdated manual process and eliminated human errors
• Provided to Accounting team.
• Designed and implemented new backup solutions for accounting department (cron jobs/shell).
• Supported, maintained and upgraded Charles River data feeds. The upgrade eliminated timing errors between the systems and minimized human intervention (Charles RiverOracle, VB Script,Ms SSIS, Perl).
• Built in 10 hours a bi - lingual bulk-mail system with mail customization capabilities (nameaddress.., language).
• Implemented version control system, adopted in 80 in-house projects.

Software Developer

Confidential

Responsibilities:

• Confidential, operating as Confidential, is a Canadian multinational banking and financial services corporation, the fourth - largest bank in Canada and one of the ten largest banks in North America
• Integrated Siebel with existing production systems
• Analyzed and optimized Siebel s Oracle performance
• Designed and implemented Siebel reporting system
• Developed ETL applications for Siebel Designed, coded and tested and optimized Siebel Reports.
• Upgraded Siebel Clients and provided Siebel upgrade support.
• Analyzed and solved production tickets
• Created and deployed PC/workstation images
• Managed Version Control System

Consultant

Confidential

Responsibilities:

• Managed, installed and configured Altitude Call Centers
• Integrated with the new or existing customer environment.
• Provided suport for Oracle, Informix and SQL Server databases.
• Installed and configured telephony servers and systems (Genesys CallPath Server, TSAPI) ;
• Configured ACDs, Queues, Routing Scripts, stations and agents.
• Installed and configured IVR, created scripts (Dialogic, EasyIVR);
• Tuned existing Call Center and IVR solution, for inbound, outbound and outbound predictive campaigns, provided complete call center solution support including: PBX switch, LAN networking(TCP/IP), operating systems (Windows, UNIX/AIX), databases
• (SQL Server, Oracle, Informix).
• Designed, created, coded and customized campaign applications, developed campaign workflows and logic rules, designed and implemented user forms.
• Designed, developed and integrated custom ETL solutions tailored to client s requirements.
• Designed and developed Custom reporting tools and applications (PL/SQL, Crystal

Site Manager/Team Lead

Confidential

Responsibilities:

• Oversees site operations on a day - to-day basis, ensured the project completion, safely, on time and within budget.
• Supervised team in completing installation tasks Maintained site budged, prepared weekly reports.
• Supported client in integrating the equipment in telephone network, helped in preparing call rates.
• Coordinated user acceptance tests and delivered sites to the customer.