Operations Analyst / eDiscovery Analyst Resume Blue Bell, PA - Hire IT People

Objective To obtain a position in Information Systems, that allows for Professional, Educational, and Personal growth.

Employment

Jun'09 - Aug'09 Paragon Consultant @ Confidential, Blue Bell, PA Operations Analyst / eDiscovery Analyst

Siebel / SQL Navigator software reporting associate.
Averaging 100 cases per day.
Responsibilities include:

Following strict SOP guidelines for:

Analyzing case requirements.
Extracting information from the Oracle 9i database and legal database, via Siebel, SQL Navigator, and Documentum.

Jun'00 - Present Confidential, Collingdale, PA Operations Manager / Sales Associate

Contributing to net sales between $15,000 and $250,000 per event
Responsibilities include:

Setting up and breaking down of stands inside venue.
Customer service.
Monitoring and analyzing sales using SWOT or Strengths, Weaknesses, Opportunities and Weakness protocols.
Completing settlement of events. This involves:

Counting in and out of artist merchandise.
Paying artist and, or the venue a sales commission.
Software used: Microsoft Excel

Oct'07 - Aug'08 Confidential, Collegeville, PA Systems Analyst

Completed an average of 150 inventory requests per week. Requests include medical records, inventory, or supply lists.
Responsibilities include:

Utilizing Progress Software to expedite requests.
Building software tools to maximize time to finish request.
Sending out requests to customers through File Transfer Protocol, hard copy document (paper), or CD.
Employ Project Management to help forecast future tasks.

Sept'97 - Dec'02 Confidential, Bensalem, PA Sales Associate

Responsibilities include:

Customer service
Utilizing SWOT, Strengths, Weakness, Opportunities, and Threats, to analyze day to day sales.
Tracked sales and maintained inventory.

Education

M. S. Information Systems Management (MSISM) Advanced Technology B. A. Computer Management Information Systems (CMIS) Diploma

Software Languages:

Query Languages: SQL, PL/SQL Web Design: ASP, ASP.NET 2008, CSS, FrontPage 2003 Forensic Analysis: Pro Discover, FTK, Secure Clean Microsoft Office Suite: Word, Excel, Power Point, Project, Visio, Access, Visual Studio 2008 professional Object Oriented Programming: JAVA, C++, C#.NET 2008, VB.NET 2008, and Progress Software

Database Experience:Oracle10G

Hardware Skills:Proficient in CompTIA A+ Proficient in NETWORK+

References available upon request

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Operations Analyst / Ediscovery Analyst Resume

Blue Bell, PA

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