DMS/iManage Administrator Resume Chicago, IL - Hire IT People

TECHNICAL SKILLS

Systems: Windows 9X/XP/2K3/7/10. Windows Server NT/2003/2008 R2, Novell NetWare, Mac OS, As/400 IBM, CICS/ISPF/Mainframe.

Databases: MS SQL, Sybase, MS Access, Relational Databases

Languages: SQL, HTML, C++

Software: iManage/FileSite/Emm, Prosperoware Milan Matter Hub, MS Project, MS Visio, SharePoint, MS Office 2003 - 201 0, Office 365, DocsOpen, Opentext DM, Lexis Nexus, Prolaw, Adobe Writer Pro, LexisNexis, Thomson Reuters WestLaw, Citrix XenApp, Aderant, Concordance.

PROFESSIONAL EXPERIENCE

Confidential, Chicago, IL

DMS/iManage Administrator

Responsibilities:

Developing and maintaining knowledge of the Firm’s systems.
Developing detailed knowledge ownership of the Firm’s iManage FileSite, iManage Email Management client, server and related iManage systems technologies, including all customizations specific to the Firm’s environment (e.g., Microsoft SQL, iManage IDOL Indexer and additional custom add-ons within the iManage environment).
Maintaining and updating knowledge of newly released versions of all relevant software to the iManage environment.
Documenting and analyzing relevant feature improvements and making recommendations for their potential use by the Firm.
Performing recurring tasks (daily, weekly, monthly, etc.) required to maintain a healthy, high performance iManage Document Management System.
Overseeing and documenting procedures relating to disaster recovery, replication, backups and patching on all iManage-related systems.
Managing, testing and deploying new releases of all iManage-related software (e.g., client, server, indexer, etc.)
Maintaining a fully functional iManage lab environment suitable for testing new software releases and alternative configurations that may be implemented Firm wide.
Performing off-hour upgrades and/or maintenance on the iManage server environment.
Maintaining iManage document security best practices (i.e., Matter Based Security, Matter Centricity, etc.)
Formalizing and publishing iManage standards and best practices.
Providing advanced level troubleshooting and application problem solving related to the use of document related applications.
Providing direct customer support for iManage or document storage-related issues escalated by the Help Desk.
Providing 24/7 off hours customer support as part of the Tech Ops On-Call rotation.
Communicating with management regarding any roadblocks or other issues that may impact the success of projects.
Performing other duties as assigned

Confidential, Chicago, IL

System Integrator/ DMS-OpenTex Hummingbird/ Application Consultant

Responsibilities:

Implemented Confidential ’s Document Management System.
Integrated Confidential ’s Document Management System with Microsoft Word, Excel and Outlook.
Implemented and Integrated Prolaw Case Management for Confidential ’s network.
Moved all Data to new Virtual Servers for Confidential of Milwaukee.

Confidential, Chicago, IL

System Integrator/Application Consultant

Responsibilities:

Supported many clients with their computer environment: Novel Networks, Microsoft Networks, Microsoft Exchange,
Sybase and Microsoft SQL Servers and Document Managements.

Confidential, Hinsdale, IL

System Administrator

Responsibilities:

Worked with AS/400 IBM system, Novell Network and Windows NT 3.5
Worked with a Medical Billing program and supported more than 200 employees. Generated Reports and Bills. Integrated AS/400 with Windows NT network.

Confidential, Dallas, TX

Computer Operator/Application Specialist

Responsibilities:

Worked with IBM Mainframes 380's. Running IDMS systems, reports, scheduling systems and mounting tapes in more than 300 tape Units.

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Dms/imanage Administrator Resume

Chicago, IL

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