Technical and Business Writer/Editor Resume Austin, Texas - Hire IT People

SUMMARY:

Translates information from complex and technical into simple and understandable
English language proficiency, including grammar, spelling, sentence structure, word usage, and punctuation
Excellent Interviewing Skills
Creative Problem Solver
Well Organized
Self - starter
Team Player
Works Well Independently

EXPERTISE AREA:

Software User Guides
Instruction Manuals / Training Materials
Job Aids / Quick References
Presentations
Proposals / RFPs
Processes / Procedures
Editing / Proofreading
Information Mapping
Flow Charts
Newsletters
Speeches
Blogging

TECHNICAL SKILLS:

MS Word
MS Excel
MS Outlook
MS PowerPoint
MS SharePoint
MS Visio
WordPress
RSA Archer Risk Management software
Microsoft Dynamics AX

PROFESSIONAL EXPERIENCE:

Technical and Business Writer/Editor

Confidential, Austin, Texas

Responsibilities:

Developed, organized, edited and formatted written materials; designed forms; created and edited flowcharts; interviewed subject matter experts to ensure accuracy and completeness; reviewed and revised content for flow, relevance, accuracy, and conciseness, as well as proper grammar, spelling and punctuation.
Prepared user guides for internal software applications developed with Microsoft Dynamics AX.
Validated white papers to ensure conformity with company branding and formatting standards, and proofread for grammar, spelling and punctuation.
Assisted with the division of HP into two companies. Prepared and revised cyber security articles and internal instructional documentation.
Developed a proposal in response to a City of Austin RFP.
Documented processes, developed documentation standards, revised forms and templates, and developed a user guide for the Project Management Office.
Gathered, edited and formatted information on broadcast related companies for on-line directory.
Prepared an executive summary, and developed a user manual and a quick reference for their online Software as a Service.
Compiled technical user manual for application developers and Technical Support for a new software application.
Developed customer facing and internal documentation, including instructional guides and procedures. Reviewed and edited materials, including RFP (Request for Proposal) responses, SOWs (Statement of Work), and blog posts.
Assisted with the integration of policies and procedures for the Quality department when Zimmer Spine purchased Abbott Spine. Developed new templates for policy and procedure documents. Converted company policies, procedures, and work instructions to the new template. Redesigned internal forms. Helped manage the integration project, monitoring the status of document conversions, contacting document owners for status, and offering assistance.
Updated and edited internal business procedures for construction services.
Developed sample resumes for a new book for career changers.
Served as managing editor of two television broadcast automation industry publications of more than 200 pages each.
Developed two end-user guides for internal customer care software applications - a 42-page guide for customer service representatives and a 130-page guide for business administrators.

Senior Technical Writer

Confidential, Austin, Texas

Responsibilities:

Documented software application functions; developed and formatted written materials and job aids; interviewed subject matter experts to ensure accuracy and completeness; analyzed and documented business processes; developed process diagrams; proofread marketing collateral; compiled and prepared materials for sales meetings and internal events.
Developed user guide for company’s commercial suite of five applications.
Detailed and flowcharted the documentation development process.
Updated and reformatted product’s job aid to conform to the current product version.
Prepared release notes for software updates.

Technical/Business Writer

Confidential, Austin, Texas

Responsibilities:

Documented software application functions; developed, edited and formatted written information; interviewed subject matter experts to ensure accuracy and completeness of content.
Developed user guide for client's internal suite of Oracle-based computer applications.
Assisted in the development of a proposal in response to a federal RFP (request for proposal) from the Transportation Security Administration.

We provide IT Staff Augmentation Services!

Technical And Business Writer/editor Resume

Austin, TexaS

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship