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Technical Writer / Contract Business Proposal Analyst Resume

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Harlottesville, VA

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SUMMARY:

  • Over 15+ Years as a Technical Writer and over 10+ Years as a Business systems analyst.
  • Successfully wrote Business Plans, Business Proposals, RFP/RFQ responses, Federal/Provincial Grant Requests with valuations ranging from $50k, to $10M.
  • Wrote numerous technical documents including process manuals, work - flow documents, user guides, and instruction manuals that have effectively improved efficiency or sales.
  • Nationally recognized leader in Training, Coaching and Mentoring with a strong background in oral presentations.

TECHNICAL SKILLS:

Software: Word, Excel, PowerPoint, Prezi, MS project, JIRA, Adobe Frame maker / Captivate, RoboHelp, MS Visio, Lucid Chart, Articulate Presenter / Studio, SharePoint, Jive

INDUSTRY SKILLS: Full SDLC (Waterfall, Agile/Scrum), Planning and Organization, Stakeholder Analysis, Facilitation Skills, Elicitation, Project Management, Presentation Skills, Adult Instruction Training, Organizational Analysis, Writing Skills, Workforce Management, Coaching/Mentoring

PROFESSIONAL EXPERIENCE:

Confidential - Charlottesville, VA

Technical Writer / Contract Business Proposal Analyst

Responsibilities:

  • Clearly defined all the deliverables for the RFP, and wrote the response.
  • Interviewed SME’s to plan out proposal response.

Confidential - Richmond Hill

Technical Writer / Contract Business

Responsibilities:

  • Assisted in initial process investigations for human resources management (HRM) and payroll functions.
  • Created end user documentation for the HR and Payroll system.
  • Documented current state for both systems and processes for various clients
  • Analyzed current state and proposed future state for various clients
  • Excelled at working with the subject-matter experts to gather information, identify relevant data and audiences, and write documents that are clear and user friendly.
  • Created and customized training documentation for various implementations.
  • Updated system operation documents for the HR system.
  • Wrote all Federal Grant Proposals.
  • Edited and proofed all digital presence.

Key accomplishments - Initiated the current /future system and process state documentation to help streamline how the clients implemented and adopted the workforce management system. Leading to shorter and more accurate implementations. Productivity and sales increased due to more efficiency and effectiveness in analysis.

Confidential

Contract Business Analyst/Technical Writer

Responsibilities:

  • Met with developers and SMEs to understand the product
  • Developed the end user application documentation
  • Developed the admin application implementation documentation
  • Developed the system operation documentation

Confidential, CA

Contract Technical Writer

Responsibilities:

  • Lead SRED writer (Federal Grant Program), (Valuations ranged from 500K to 11M).
  • Wrote business proposal and plans.
  • Compiled documentation for submission to various government agencies.
  • Wrote and responded to federal and provincial grant proposals.

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