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Technical Script Editor/tester Resume

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Dallas, TX

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SUMMARY:

  • Driven for increased work challenges and project responsibilities as an Mid - Level Technical Writer.
  • Experienced as an Entry-Level Technical Writer, XML Data Sheet Editor, and Beta Tester for RSA Archer and Skyhigh. Entry-Level Technical Writing expert with Microsoft Word, Visio, SharePoint, and Excel. Has Project Management experience.
  • Familiar with FrameMaker and Acrobat. Designed HTML5 web pages with CSS3. Edited documents in XML.

TECHNICAL SKILLS:

Programming Languages: HTML5, CSS3, XML, Visual Basic

Languages: Fluent in English and Simplified Technical English

Operating Systems: Microsoft Windows (All Versions)

Packages: Microsoft Office, Open Office, Google Documents, Dropbox

Software: Adobe FrameMaker, Adobe Acrobat, Microsoft Visio, XMetaL, Corel Designer, Microsoft SharePoint, Microsoft Access, SnagIt, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook

Skills: Desktop publishing, Online documentation, Editing skills, Sentence form, Proofreading, Scrum methodology

WORK EXPERIENCE:

Confidential,Dallas TX

Technical Script Editor/Tester

Responsibilities:

  • Performed routine tests of software product for QA purposes.
  • Fixed incomplete or broken scripts as requested by separate departments.
  • Consulted with teachers to create deliverables for programmers.
  • Engaged with Scrum methodology on daily basis.
  • Designed automation code with Visual Basic for Microsoft Excel.
Confidential,Dallas TX

Technical Writer

Responsibilities:

  • Followed Texas Instruments standards for editing and formatting XML data sheets.
  • Worked under tight deadlines, and pressured to perform at high output.
  • Operated with legacy document infrastructure and legacy literature databases.
  • Consulted with engineers and provided missing content for final review on data sheets.
Confidential, Dallas TX

Junior Technical Writer

Responsibilities:

  • Typed 80 words per minute (WPM) as a Technical Writer.
  • Tasked with compiling architecture documentation for a confidential Tier-1 Project.
  • Designed document templates for IT department as a Technical Writer.
  • Maintained an updated monthly glossary for IT department as a Technical Writer.
  • Drafted eight software manuals and two employee-training materials for IT department.
  • Facilitated employee one-on-one training for RSA Archer during phase two production.
  • Devised two of total six enhancements for RSA Archer during phase two production.
  • Interviewed senior managers and created process flow diagrams as a Technical Writer.
  • Updated complex maturity models and simple organizational charts for EFH and TXU.
  • Managed SharePoint files, improved accessibility/centrality, and defined user roles.
  • Served as the Technical Writer subject-matter expert for grammar, spelling, and punctuation for IT department handouts and IT director/senior manager emails.
  • Discovered eight major faults, two minor faults in RSA Archer’s first user acceptance test.
  • Applauded for “outside the box” testing by HCL senior consultant during Archer UAT.
  • Administrated Skyhigh, created custom reports, tested new features, analyzed company’s digital resource usage, and monitored for possible breaches in company cybersecurity.
  • Compiled, sorted, updated four months of Business Impact Analysis in one month.
  • Consulted IT departments through entire IT policy draft process.
  • Researched 116 IT services and presented findings to IT director in three business days.
  • Conferred with EFH experts to document worst-case scenarios for ransomware outbreak.
  • Screened applicants and selected final candidates for contracting graphic designers for company IT Security Awareness Campaign on behalf of IT compliance director.
  • Directly managed five college interns for three months for a Security Awareness Project.
Confidential

Technical Writing Blog Project

Responsibilities:

  • Founded technical writing blog on Blogger.
  • Evaluated technical writing techniques, devised examples, and produced free homework.
  • Invented mentor option through utilization of Zopim plugin to allow free tutoring sessions.
  • Trained college students on the proper format for college essays and structured writing.
  • Awarded perfect grade by Carie Lambert, PhD for an outstanding blog on technical writing.
  • Created solutions to the most common writing mistakes among college students.
  • Produced one infographic and one podcast for technical writing blog.
  • Composed one style guide and arranged two successful interviews for technical writing blog.

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