Senior Technical Writer Resume Hauppauge, NY - Hire IT People

Career Focus Documentation Manager or Technical Writer

Experience Summary

Experienced in writing user guides, installation guides, reference guides, help text, white papers, application notes, success stories, catalogs, data sheets, sales briefs, and announcement letters for the data communications and computer software industries
Designed and implemented national and international training courses for customers, sales, and support personnel
Specialist in simplifying complex technical concepts
Strong command of the English language; excellent research, organizational, and proofreading skills; and serious commitment to excellence and to meeting milestones
Produced award-winning documentation and authored articles for trade publications

Professional Experience:

Senior Technical Writer –Confidential, Hauppauge, NY and CA, Islandia, NY

Wrote and edited documentation for business applications targeted to both customers and support personnel

12/98 - 7/06

Principal Marketing Specialist to Manager, Marketing and Technical Services -Confidential, Hauppauge, NY

Designed, wrote, edited, and produced collateral material and technical guides for over 200 LAN hardware and software products
Promoted company image, supported product managers and sales force, and reduced technical support workload
Reduced production costs 66% by bringing design, print, and supervision functions in-house

9/87 - 9/98

Technical Writer to Manager, Technical Information Products – Confidential, Hauppauge, NY

Provided technical documentation and formal training courses for customers, sales, and support personnel
Designed, wrote, edited, and produced hardware guides, operating system guides, programmer reference guides, and application software guides
Developed curriculum and taught various courses

2/78 - 9/87

Computer Skills

Software:

Hardware:�

Education