Instructional Designer / Senior Technical Writer/ Editor Resume Nashville, TN - Hire IT People

TECHNICAL SKILLS:

HARDWARE / SOFTWARE EXPOSURE: Apple (PC) | Personal Computers (PC) | Networks (Cisco and SUN) | Windows 3.1/95/98/2000/ XP/Vista/WIN7,8&10

Corel (Graphic Design Tools): CorelDraw X4 | CorelPaint X4 | Paint Shop Pro Photo X2

PROFESSIONAL EXPERIENCE:

Confidential, Nashville, TN

Instructional Designer / Senior Technical Writer/ Editor

Responsibilities:

Apply instructional design and technical writing experience to an OSHA-based Online Computer-based Training (CBT) environment.
Develop instructional content by writing enhanced pop-up ‘dialog’ feedback presented to students completing a set of 110+ Post-Tests.
Maintain high attention to detail and strong grammar with a short turnaround time for sequencing and remediated feedback deliverables.

Confidential, Chandler, AZ

Senior Technical Writer/ Editor / Facilitator

Responsibilities:

Facilitated technical meetings to present content to geographically disbursed technical and non-technical team members.
Created databases, document repositories, instructions, presentations, SharePoint Content, and Front End websites.

Confidential, Goldsboro, NC

Senior Stress Engineering Technical Writer/ Editor

Responsibilities:

Documentation Change Management agent in direct support of Stress Engineering group and IT Support Solutions.
Developed Word® document content, repositories, and templates for use by hardware system design stress engineers.

Confidential, Chandler, AZ

Senior Technical Writer/ Editor / Web Designer

Responsibilities:

Authored, edited, and delivered moderate to complex project documents, processes, procedures, presentations, SharePoint and Web content (Framesets, Glossaries, Lists, Menus, Navigation Bars, Repositories, Site Collections, Websites, Workspaces, Workflows, and Web Parts).
Created databases, document repositories, instructions, presentations, SharePoint Content, and Front End websites.
Developed system Configuration, Disaster Recovery, Installation, Run Books, Playbooks, and Training materials.
Project managed a team of off-shore (India) software engineers, developing custom Intranet UI/UX/Web/Wiki Websites.

Confidential, Phoenix, AZ

Senior Technical Writer/ Editor

Responsibilities:

Activities included writing Web content, data scrubbing, and portal UX/UI/Web content reviews with web developers.
Teamed with AZ State Health Care case managers/Web developers performing a major UID/UXD website redesign.

Confidential, Mesa, AZ

Co-owner / Business Operations Management / Senior Technical Writer/ Editor

Responsibilities:

Co-owner / Business Operations Manager of a technical documentation business that provided contract business analysis, instructional design, project management, technical illustration, technical writing/editing, and training writing services to academic, business, high-tech, manufacturing, software, and telecommunications companies local to the Phoenix, Arizona area and the Silicon Valley in Northern California.
Overall responsibilities were business operations, interface with client management and technical staff to analyze their documentation projects, research state-of-the-art software, develop client requirements, accumulate artifacts, write content, and publish documentation deliverables (technical manuals/user guides, training materials, electronic datasheets, etc.). High-tech industry client contracts included Adept Technology (Robotics, California), Confidential ® Corporation (Digital Circuit and Flash Memory Components - Arizona and California).

Confidential, Sunnyvale, CA

Senior Technical Writer/ Editor

Responsibilities:

Confidential, Chandler, AZ

Senior Technical Writer/ Editor

Responsibilities:

Created an “Electrostatic Discharge (ESD) Awareness and Prevention” CBT course that was translated into Chinese.
Technical Publications team SME for their Satellite Telecommunications Network Systems Management program.
Wrote two Network Systems Management Reference Manuals and two proprietary User Guides for their Call Intercept program.
Wrote system configuration management, fault management, and installation manuals to include chart, diagrams, and illustrations.

Confidential, Chandler, AZ

Senior Technical Writer/ Editor

Responsibilities:

Created and delivered hands-on classroom instruction course in ‘EDA Theory and Software Tool Modeling Techniques.’
Created interactive Component/Memory Digital Circuit Timing Analysis Simulation Models for electronic datasheets.
Engineered dynamic models and documented design efforts to create the first Universal Serial Bus (USB) component.