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Technical Writer Resume

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Alexandria, VA

OBJECTIVE:

Provide Java or .Net software analysis, and documenting development requirements, classes and interfaces, dependencies, database structures and ORM, processes, procedures, and other SDLC documentation such as UAT documents, using MS - Office, MS-Visio, Confluence.

SUMMARY:

  • Produced the ACTS Data Dictionary for the USPTO. Regularly produced Meeting Minutes. Updated a USPTO Software Design Document and Integrated Solution Architecture Document.
  • Wrote a “Standard Operating Procedures Guide” (SOPG) for the IFAP and FPP websites at the U.S. Department of Education. Wrote a Software Analysis and Documentation Review for those two Java/JSP-based websites of the Federal Student Aid program (Fall 2014).
  • Recent experience with Java, JSP, Struts, VB.Net and C#, SQL Server 2008, SSRS, MS Team Foundation Server (TFS/VSTS), LINQ, WCF, XML,XAML, and SSIS. Created a Wiki using Confluence for training new developers in Confidential ’s Courts Management Software.
  • SDLC documentation for Change Control Board and User Acceptance Testing at the Confidential . New Developer Training documentation using Confluence at Confidential .
  • Over 17 years of experience with SQL programming, in .Net and SQL Server 2005 & 2008, Visual FoxPro, MS-Access, Oracle 10g, in a MS-Windows and Novell environment. Over 24 years of experience programming in Visual FoxPro and dBase, while performing customer processing requirements analysis, customer status/progress reports, testing, and training documentation.
  • At the Confidential of the U.S. Courts as a key member of the InfoWeb Reverse Engineering Team, I wrote the Product Features and Functional Requirements documents for many of the most essential and complex Finance and Budget modules of InfoWeb. I also participated in numerous Agile/Scrum team meetings and used Team Foundation Server for Reverse Engineering project progress tracking and task assignments. CMMI experience at TRW.
  • At the U.S. Courts I spent two years analyzing, documenting, and testing the InfoWeb software (over 250,000 lines of code) developed in Visual FoxPro, FoxWeb, SQL Server 2008, HTML, CSS, and JavaScript, using Erwin Data Dictionary to document over 200 database tables and their columns and using MS-Visio to create Use Case diagrams and other UML diagrams for Functional Requirements documentation.
  • Took courses at Montgomery College 2007-2008 in Java, J2EE, Oracle, ColdFusion, ASP.Net, ADO.Net, C#, VB.Net, Flash/ActionScript, and HTML.
  • I programmed a software analysis system in Visual FoxPro, which produced a huge browser-based HTML hyperlinked Call Tree and Data Dictionary concordance from InfoWeb source code (including SqlSvr Stored Procedures) to be run periodically as needed, enabling the IT department to keep current with the latest version of the frequently-updated InfoWeb source code.
  • Data Analysis services provided for the Confidential, the U.S. Courts, the Veterans Administration, Lockheed Martin, the Washington National Cathedral, and AAFMAA.

PROFESSIONAL EXPERIENCE:

Confidential, Alexandria, VA

Technical Writer

Responsibilities:
  • Produced a Data Dictionary for a large legacy database, the ACTS (Adjudicated Case Tracking System) database, adding descriptions and explanations for each table and column.
  • Recorded, produced, and uploaded the meeting minutes for most of the meetings with the USPTO concerning the software development project for PTAB E2E (Patent Trial and Appeal Board End-to-End).
  • Used RallyTM Agile tool to extract user stories’ descriptions and estimates for producing meeting minutes.
  • Updated the existing SDLC documentation for PTAB, particularly the SDD (Software Design Document) and the ISAD (Integrated Solution Architecture Document).
  • Maintained an extensive list of USPTO-specific acronyms to share with new hires.

Confidential, Alexandria, VA

Java/JSP/SQL Source Code Analyst and Technical Writer

Responsibilities:
  • Documented Java and JSP source code used for two HP/Interwoven Teamsite/Oracle-based websites of the Department of Education’s Federal Student Aid program.
  • Evaluated the existing SDLC documentation for the IFAP and FPP websites, noting gaps and deficiencies.
  • Studied HP/Autonomy/Interwoven Teamsite documentation.
  • Conducted interviews with the O&M contractor and Federal Student Aid program staff.
  • Produced the “IFAP/FPP Documentation and Source Code Analysis and Findings Report.”
  • Produced the “IFAP/FPP O&M Standard Operating Procedures Guide.”

Confidential, Herndon, VA

Dot NET Software Analyst and Documentation Creator

Responsibilities:
  • Documented Confidential ’s Courts/Justice System software with its MVC n-Tier architecture, ORM,
  • Middleware server, SQL Server 2008 R2 backend, and SSRS report server.
  • Documented the use of TierDeveloper for ORM DLLs and use of LINQ and Infragistics controls/classes.
  • Documented the use of Windows Communication Foundation (WCF) and Windows Workflow.
  • Documented the various XML files, such as the numerous App.Config files.
  • Created/ran countless SQL queries to analyze voluminous .NET 4.5 source code, using Visual FoxPro.
  • Used MS-Excel and Confluence 5.4, a CMS, to publish documentation & training files to an Intranet Wiki.
  • Documented all SQL code-lookup and configuration tables, DLLs, UI forms, and Infragistics controls.
  • Developed a curriculum in preparation for an Confidential Developer Certification exam.
  • Created an extensive glossary of acronyms/abbreviations relevant to all the Confidential software systems.

Confidential, Washington, DC

Software Support and Documentation Specialist

Responsibilities:
  • Used TeamCity for K-12 student testing website’s software deployment and version control.
  • Extracted software components and published updated software to the development server.
  • Created numerous SQL Server queries to support software roll-outs and documentation.
  • Validated XML files. Created JSON files. Provided S/W Testing.
  • Created User Acceptance Testing and Program Control Board documents.
  • Created S/W and database documentation for an internal wiki.
  • Trained new hires in software support tasks.

Confidential, Washington, DC

Technical/Business Analyst

Responsibilities:

  • Provided software analysis and Functional Requirements documentation and Use Case consulting for the U.S. Courts’ Parking Garage, Carpools, & Commuter Benefits system.

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