Senior Technical Writer/Editor Resume Detroit, MI - Hire IT People

SUMMARY:

As a former Software Developer and Documentation Manager, I am a passionate Senior Technical Writer with more than a decade of technical writing experience.
I have proven experience creating and editing a range of documents to include Software Development Life Cycle (SDLC) documentation inclusive of graphics and MS Visio workflows, API documentation, SaaS/cloud documents, training materials, mobile applications content, online Help, biomedical manuals (medical device and data analysis software) for a life sciences organization, and IT security documents (with an emphasis on AV/malware, encryption, host intrusion detection, file integrity, and web content filtering).
I also have experience creating government documentation: SDLC documentation for the Confidential and Shipley trained - technical proposals in response to RFPs issued by the Confidential and Health and Human Services.
My technical writing expertise is based on practical experience.
I am a pure writer. I have knowledge of object-oriented programming, JSON, and REST/SOAP web services.
In addition, I have experience working in an Agile environment.
I have knowledge of Confidential guides (with an emphasis on the Microsoft Manual of Confidential for Technical Publications) along with documentation best practices.
I have a research/organize/write/deliver approach to documentation.
Most importantly, I take pride in my work, and I have a natural commitment to getting the job done efficiently, with limited assistance, and by deadline.

TECHNICAL SKILLS:

MS Office / Confluence-Wiki-JIRA / RoboHelp / SharePoint / Author-it

WORK EXPERIENCE:

Confidential, Detroit, MI

Senior Technical Writer/Editor

Responsibilities:

Create SDLC documentation, SOPs, ERP materials, IT security documents, quality system manuals, and biomedical user guides.
Write, edit, and format documents; capture images using SnagIt, and create content using RoboHelp, Author-it, Confluence, and MS Office.
Manage projects and collaborate with subject matter experts (SMEs) to ensure documentation accuracy, completeness, and usefulness.

Senior Technical Writer/Editor

Confidential, Washington, DC

Responsibilities:

Created user manuals, functional/design requirements documents, test scenarios, installation guides, implementation plans, release notes, and other SDLC documentation.
Collaborated with SMEs to ensure technical content accuracy.
Developed project management plans and work breakdown structures.

Documentation Manager

Confidential, Herndon, VA

Responsibilities:

Managed writing team, delegating assignments and sharing the Costpoint (ERP) documentation workload to meet strict deadlines.
Interacted with product management team to determine project scopes, task priorities, deadline schedules, and project deliverables.
Reviewed weekly status reports, approved timesheets, interviewed Technical Writer candidates, and conducted performance evaluations.

Technical Writer

Confidential

Responsibilities:

Created documentation specific to the Human Resources, Materials, and Accounting modules of the Costpoint ERP software.
Mentored all new writers by working with each individually, informing them of internal processes and group expectations.
Reviewed technical documents created by new writers (prior to submission to the editing team) and provided supportive coaching.

Software Developer II/Technical Writer

Confidential, Reston, VA

Responsibilities:

Developed and documented clinical and registration applications for the Affinity health care software used by hospitals and medical facilities.
Created queries and worked with relational databases.
Mentored junior developers.

Computer Operator

Confidential, Annapolis Junction, MD

Responsibilities:

Managed all night-time computer operations, resolving network errors and UNIX operating system issues.
Processed, printed, and distributed regional production reports.
Performed administrative tasks as instructed by daytime manager.

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Senior Technical Writer/editor Resume

Detroit, MI

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