Senior Technical Writer Resume

SUMMARY:

Senior technical writer and development project leader provides technical, organizational, people, and writing skills to produce accurate, complete, and concise documents in finance, biotechnology and high - technology.

TECHNICAL SKILLS:

Written and interpersonal communication skills: Project planning and SDLC management

Software documents (specifications, user or system admin manuals, training documents, Dev/QA plans): Microsoft Office - Word (styles and document templates), Excel, Access, Project, Visio

Framemaker - (styles and document templates): RoboHelp - (setup, RoboHelp style mapping, troubleshooting)

Interleaf - (styles and document templates): ArborText - DITA

Confluence: Photoshop, Microsoft Paint, DreamWeaver, Gimp, Confidential 's Analytics RiskFoundation

Jira, Rally: Oracle, SQL, MYSQL

HTML, HTML5 (hand coding or various editing tools including SGML-like tag markup language): SharePoint

Code Management Systems (CVS, Subversion/SVN, Panvalet, MS Team Foundation Server): IBM Mainframe - Sierra-class PL/I and COBOL programming

Windows Operating System (16- and 32-bit), including Server: RISC Operating Systems - Solaris, Linux, Ultrix

Mac OS X: Android iOS Confidential Docs (text, spreadsheets) and Confidential tools for code management, HTML editing, and code build

PROFESSIONAL EXPERIENCE:

Confidential

Senior Technical Writer

Responsibilities:

Identified, gathered, and organized technical data required for specification and implementation documents
Maintained meeting minutes, action items, project schedules, and document version control in SharePoint

Confidential

Senior Technical Writer

Responsibilities:

Worked with and facilitated groups of developers to identify, gather, and review data required for technical documentation of software products
Developed draft documents in Confidential Docs
Developed final documents using HTML editors, software build applications, and Confidential source control
Developed workflow to manage status updates, technical data, and project schedules

Confidential

Senior Technical Writer, Business Analyst

Responsibilities:

Worked with and facilitated groups of executives, technical subject matter experts, and business analysts at the corporate suite level
Used MS Project, Visio, MS Office, MS SharePoint
Used Confidential 's Analytics RiskFoundation (RiskDatamart, RiskAuthority) and Scenario Analyzer
Created user guides, software infrastructure, and administrator manuals in Word and Confluence including Risk Weighted Assets (RWA); Actuals and Forecast; Confidential Forecasting (including data modeling); Regulatory Reporting; QlikView screen help (for example, Macroeconomic Variables, Workflow)

Confidential

Senior Technical Writer

Responsibilities:

Produced HTML-based help content
Created help document templates and styles with Word and Confluence in Mac OS X
Drew technical graphics with DreamWeaver
Used SVN (code management) and Jira (project tracking)

Confidential

Technical Writer, Business Analyst

Responsibilities:

Worked in teams at corporate executive level
Produced Visio flowcharts of workflow and organizational structures
MS Office: Word documents for procedures, reporting, and authorization; Microsoft Project for schedules

Confidential

Senior Technical Writer, Business Analyst, Project Manager

Responsibilities:

Led teams in group of 15 software developers
Managed SDLC plans (Project, Test, QA) with Microsoft Project
Used Word and Visio for software specifications, manuals, and company procedure documents
Performed code management with SharePoint and CVS

Confidential

Senior Technical Writer

Responsibilities:

Member of Daily Release Management Team
Produced manuals, graphics, release notes, department procedures in MS Office (Word, Visio, MS Project)
Developed Word document formats, styles, and templates

Confidential

Principal Technical Writer, Project Leader

Responsibilities:

Revised 450 and wrote 50 new topics in Word (including styles and templates) and RoboHelp
Created or revised 650 graphics using Photoshop and Paint Shop Pro
Delivered online help in MS Office (Word, Project), WinHelp, WebHelp, and MS HTML Help

Confidential

Principal Technical Writer, Project Leader

Responsibilities:

Created new user manuals using Framemaker
Revised existing product installation and configuration books in Windows and Solaris environments
Researched, designed, and wrote new-hire manual on Citrix tools and HR procedures

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