SUMMARY

• Technical documentation professional with more than 25 years experience as technical writer documenting complex systems for end - user and engineering audiences.
• Accomplished in technical writing, editing, indexing, desktop publishing, graphics editing and product review/validation.

TECHNICAL SKILLS

• Abortext Epic SGML/XML Editor 5.3
• Xmetal XML Editor
• Structured FrameMaker 9.0
• MS Word 2010
• Adobe Acrobat Pro 10.1
• MS Access
• XML
• HTML
• SGML
• Adobe Photoshop
• Adobe Illustrator
• Paintshop Pro
• Visio
• RoboHelp
• AutoCad
• Isodraw
• Power Point
• CorelDraw
• SolidWorks.

PROFESSIONAL EXPERIENCE

Confidential

System Engineer/Technical Writer

Responsibilities:

Produced confidential Technical Order manuals on-site at Hanscom AFB, MA for operation, maintenance and installation of Information Transport System (ITS) Wireless Local Area Network subsystems. Generated Technical Order procedures from source data and from operating subsystems in a lab environment. Coordinated validation approval review of TOs and participated in government conducted verification events. Edited Time-Compliant Technical Orders prior to release. Documentation produced using Arbortext SGML/XML Editor 5.3, MS Word and Adobe Acrobat 10.1.

Confidential

Technical Writer

Responsibilities:

Wrote user’s manuals, programmer’s reference and software development tools manual for motion control digital drive devices. Documentation contained description, setup, and connectivity information, electrical and mechanical specifications, description of tools for creating user application software code and description of access protocol for communication between host and device, software interfaces, procedures and data types used for programs. Documentation produced using FrameMaker 9.0, MS Word 2010 and Visio.

Confidential

Technical Writer

Responsibilities:

Authored Operation and Maintenance work package Technical Manuals for Confidential equipment in accordance with MIL-STD-3001 and oversaw review process with sponsor in accordance with Technical Manual Quality Assurance Program for Naval Air Systems Command (NAVAIR). Manuals produced based on original and existing commercial technical manual data using XML editor and Structured FrameMaker for delivery in PDF and XML formats.

Confidential

Technical Writer

Responsibilities:

Authored Design, Installation, Operation and Maintenance Manual for a computer controlled fire suppression system. The manual covered overall system functional description, system operation and functional descriptions, operating procedures, troubleshooting and corrective maintenance.

Confidential

Technical Writer

Responsibilities:

• Authored multi-volume system and equipment manuals for telecommunication, radio and announcing communications systems. The manuals covered overall system functional description, system operation and functional descriptions, operating procedures, troubleshooting and corrective maintenance for multiple audio communications equipment and user terminals. Edited and revised Interactive Electronic Technical Manual (IETM) forconfidential logic control ship systems local area network (LAN).
• Authored user manual for an Integrated Voice User Terminal used to transmit/receive audio from various telecommunication, radio and announcing systems as part of shipboard local area network Integrated Control and Network System (ICAN). Manual contained touchscreen icon functional description, overall system interface description, control, display and touchscreen operations, corrective maintenance, functional description and troubleshooting.
• Authored user technical manuals for Control and Display Consoles used as operator interface to an automated Machinery Control System and a Battery Monitoring System. Manual contained descriptions of function and operation of human machine interface (HMI) software-generated touchscreens and multi-state icons, functional description of console /network/machinery interrelationship, operating procedures, corrective maintenance and troubleshooting.

Confidential

Senior Technical Writer

Responsibilities:

Generated modular-format technical manual sets for computer-controlled laser wafer trim and test production systems from existing XML-based and FrameMaker documentation for Web and print presentation. Created sole-purpose and multiple-use chapter level modules for inclusion in service and operator manuals and site preparation guides for multiple configurations of wafer trim systems. Edited and created graphics and photo images using various applications for conformance with current standards.

Senior Technical Writer

Responsibilities:

• Authored technical manual sets for computer-controlled laser wafer marker and laser wafer trim and test production systems using XML-authoring application for Web and print presentation. At different levels, manuals within a set covered combinations of system/subsystem descriptions, servicing, operation, maintenance, troubleshooting, installation, graphical user interfaces (GUI) for production, diagnostic and alignment software and equipment software training procedures.
• Authored Web-based work instructions as part of a product line procedure database for building and testing computer-controlled laser marker and laser trim and test production systems. Work instructions were developed with production personnel and included linked photos, reference documents, production drawings and bill of materials.

Confidential

Technical Writer

Responsibilities:

Edited and revised Interactive Electronic Technical Manuals (IETM) for confidential  craft subsystems using Abortext Epic SGML Editor 4.3.1. The IETM covered overall system functional description, system operation and functional descriptions, operating procedures, troubleshooting and corrective maintenance. Tasks involved data tagging, electronic module file management and knowledge of Document Type Definition (DTD) and military publishing standards.

Confidential

Technical Writer

Responsibilities:

• Authored and revised MIL-P-24534A Planned Maintenance System procedures for confidential Submergence Systems vehicles Task involved interface with vehicle crew and sponsor engineering and management personnel and field validation of documentation.
• Coordinated development, writing and review of software design specifications, test plans and other software documentation in accordance with MIL-STD-498.
• Coordinated development, writing and review of software design specifications, test plans and other software documentation in accordance with MIL-STD-498.
• Authored textbook-style training guides for confidential Systems vehicles using Microsoft Word. Task involved writing descriptions of subsystems, systems operation, individual equipment, equipment functional operation and control and displays and principles of operation, and producing supporting artwork.