QUALIFICATIONS SUMMARY

• Security Clearance BI date: August 2014; no polygraph.
• Experience in systems engineering, technical writing, testing, project coordination, and program management support for DoD and IC.
• Applied solid planning and organizational skills in coordinating all aspects of each project from beginning through completion.
• Grasped complex concepts quickly with the ability to convey the information in easily understood formats.
• Provided direct technical support to stakeholders and program managers, across organizations and agencies, to produce requirements and other lifecycle documents.
• Provided technical analyses, performed gap analyses, technical reports, tracked and managed lifecycle documents.
• Led and participated in verification, validation, and acceptance exercises in multi - disciplinary, cross-platform environments.
• Coordinated and collaborated with stakeholders to develop use cases and discover requirements; facilitated program technical reviews, produced on time deliverables; facilitated all hands and staff meetings; recorded minutes, tracked action items, and provided status reports.
• Competent in the use of project support software such as scheduling, word processing, graphics and design, and web-based applications.
• Proficient in agile methodology as well as other system engineering life cycle processes.
• Established, coordinated and facilitated the processes used by the different agencies, offices, and service providers that were a part of the initial stand-up of information technology (IT) data center infrastructure.

PROFESSIONAL EXPERIENCE

Confidential:

Sr. Technical Writer

• Provided front-end and back-end web-based software release testing, related error reporting, change requests and technical writing expertise.
• Established document repository and document review and storage processes.
• Created workflows, SSP, SOPs, WIs, Forms (static and fillable), user manuals, briefings, data dictionaries, templates and other technical documents.
• Peer reviewed documentation.
• Trained less experienced staff on technical writing skills.
• Served as documentation QA reviewer for the Information Management/Information Technology services area for the Health & Civilian Solutions Division (HCSD).

Confidential

Sr. Technical Writer

• Produced lifecycle documents such as software test plans, software development plan, software description document, and software version description for BTS Software Solutions for their Mission Management Programs.
• Provided technical support for document content to team members. Used JIRA and SharePoint in an agile environment.

Confidential

Principal Systems Engineer

• Documented system requirements. Authored requirements verification traceability matrix.
• Reviewed and edited team documents. Developed system requirements process workflow and organization’s steering committee charter for dealing with information systems.
• Updated organization’s configuration control board (CCB) charter.

Confidential

Principal Systems Engineer

• Helped define system requirements collection process. Conducted and facilitated customer and stakeholder reviews to define and document requirements.
• Authored requests for change. Updated specifications and databases.
• Developed requirements verification traceability matrix and verification test plan.
• Conducted data calls and generated reports. Posted documents on web site.
• Developed system requirements. Developed verification test plan and testing scenarios.
• Drafted and submitted project risks and mitigation strategies for testing. Contributed to and coordinated inputs for the project scorecard.
• Coordinated and drafted iteration gate briefing slides for management and stakeholders.
• Reviewed and edited peer documents. Mentored new employees.
• Developed software release build reports and linked them to operational scheduling panel using SRS/Remedy for scheduling production system updates.
• Developed build report standard operating procedure.

Confidential

ICE Information Specialist

• Analyzed requirements and created use cases. Authored system validation plan and scenarios.
• Managed project schedule. Prepared management iteration gate slides.
• Provided project status and facilitated program reviews.

Confidential

Sr. Principal Systems Engineer

• Developed functional decompositions for launch, defined verification objectives for launch and flight requirements and developed use cases; authored the life cycle map and the Booster Flight Development Verification Test (DVT) Plan for the Ballistic Missile Defense System (BMDS) Kinetic Energy Intercept (KEI) missile.
• Created the Verification Cross-Reference Matrix and participated in reviews and technical interchange meetings.

Confidential

ICE Information Specialist Sr

• Mentored junior program managers and staff in the program management framework and project control methods for a web interface environment.
• Facilitated the design and testing of systems across differing security interfaces. Created memoranda of understanding. Analyzed and allocated system requirements.
• Authored the program management plan, system requirements document, system design specification, system security plan, requirements verification traceability matrix, test plans and procedures, and analysis and test reports. Managed program schedule.
• Reviewed peer documents and coordinated updates. Drafted program manager briefings.

Confidential

Sr. Staff Systems Engineer

• Facilitated and documented processes used by the several agencies, offices, and service providers for occupying a new data center.
• Conducted surveys to establish data center infrastructure requirements.
• Developed project documents for each group. Conducted and facilitated milestone reviews for each multi-agency customer.
• Developed multi-agency briefings. Managed master schedule, tracked action items, recorded minutes.
• Helped develop a new mission requirements process.
• Developed statements of work, system acquisition plan, requests for change, risk management plan, engineering process specifications, and specification and briefing templates for several strategic planning programs. Planned, led and participated in verification and validation exercises.