Technical Writer Resume

Objective:

Seeking the position of Technical Writer through which I can apply my exceptional verbal and written communicationskills.

Skills:

Information and Systems Management, Design and Planning, Research and Analysis, Critical Thinking, MS Word, MS PowerPoint, MS Excel, MS Access, MS Publisher, MS Visual Source Safe, MS FrontPage, MS Visio, Open Office, FTP software, Nero, Audacity, Windows Movie Maker, Crystal Reports, Notepad++, WordPerfect, Adobe products, GIMP, FAR HTML, SnagIt

Work Experience:

Technical Writer, Confidential 2011 - 2012
Wrote and edited a wide variety of documents including newsletters, letters from the president, corporate presentations, training materials, custom program quotes, internal protocol, social media and web content.

Updated the User Manual, EDI Manual, ODBC Manual, Fundamentals Training Manual and Financial Training Manual by creating diagrams, capturing screenshots, writing content, etc.
Produced a comprehensive compilation of new features and enhancements from hundreds of pages of company-exclusive programming jargon to be read by non-technical users to increase interest in our enhancements agreement
Maintained website content, including: page design, event dates and locations, Collection-Master software enhancements, staff photos, seminar outlines, announcements, and various changes to pages regarding specifications, employment opportunities, promotions, etc.
Wrote articles, created graphics, performed interviews, edited and published the CLS Chronicle prior to the end of each month
Quickly learned three company-exclusive programs and regularly interviewed subject matter experts to ensure documentation accuracy
Composed internal process documentation, including consulting report templates, program protocol and custom statements of work forms

Waiter / Driver / Assistant, Confidential 2007 - 2011
Regularly deposited money from company bank account and paid outstanding bills. Directly developed rapport and reputation with new and established customer bases. Acted as liaison between our and competitors\' businesses to establish product prices, special offers and standards of customer service.
Assistant Teacher, Vincent United Methodist Church Community School 2007 - 2007
Managed multiple classrooms working with a variety of students; ensuring adherence to protocol, discipline and curriculum. Provided classroom assistance and nurtured children though ethic, scholastic and extracurricular instruction.

Activities and Accomplishments:
Published: Poetry in Insanity's Horse literary magazine 2007
Editor of NHS Maroon and Gray Newspaper, Confidential 2006
Spearheaded: Volunteer Aide & Reconstructive effort for Hurricane Katrina Victims 2006

Education:
Bachelor of Arts in Philosophy

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