Underwriter Resume
Objective
A Mortgage Professional eager to enter into a challenging opportunity. Willing to learn new skills and take on challenges necessary for career growth. Excellent communication, interpersonal, organizational, time management and leadership skills. Exceptional versatility with the ability to manage multiple tasks in a pressured environment using analytical and problem solving skills with acute attention to detail. Ability to learn quickly, adapt to new things and form relationships with internal and external clients and peers. Self Starter with a desire to learn and an ability to teach others. Exudes a high energy level and a positive attitude at all times. Excels in problem resolution, account management and records management. Proficient use of MS Word, Power Point, Access, Excel, LPS,Fi-Serv,HSSN
Experience
04/2012 - Present Confidential, Westlake, TX
Contract Position - Processor / Underwriter / Quality Control Auditor
- Audit underwriting of loans submitted for modification.
- Correct and re-decision files as needed.
- Underwrite loans pending modification.
- Exercise judgment and expertise against established business protocols, policies and procedures to decision files.
- Identify trends within business in order to determine areas of improvement.
- Assist with training of associates as on site SME.
1/20/09- 03/2012 Confidential, Worth, TX
Loss Mitigation Processor/Underwriter
- Verification of Income. Order Attorney fees. Review all documents. Calculate amount to be capitalized and determine term extension. Hamp and BAU Modifications
- Contact owners of delinquent accounts to effectively resolve complex issues regarding past due payments while minimizing company losses.
- Determine the necessary course of action to reach the optimal resolution for each borrower such as Modifications, Full Payoff, Short Sale, Forbearances, Deferments, etc.
- Responsibilities include direct contact with Customers, Realtors, Brokers, Attorneys, and Title companies to resolve assigned accounts. Monitor plans for monthly payments and work with vendors regarding compliance and coordinate systems updated with new codes and claim information.
- Document preparation and collection in order to complete modifications, repayment plans and partial agreements, initiating Short Sales or Deeds-in-Lieu of foreclosure.
- Following up with borrowers to obtain signed documents and forward for processing in order to decision cases within the assigned policies and procedures.
- Work closely with management and other business units to determine areas of improvement in order to improve procedures.
- Underwrite loans that have been submitted for modification once all documents have been received.
10/2005 - 11/2008 Confidential, Irving, TX
Loss Mitigation Team Lead
- Managed 12-15 loss mitigation reps. I would handle all escalated matters. Coached Quality Assurance. Developed team to exceed monthly goals. Facilitated meetings to go over training flashes and Standard Operating Procedures. Managed daily cues to assure proper coverage.
- Prepared Daily Reports to Manager. Assembled weekly staffing schedules.
- Consistently met departmental performance standards
References
Available on request