Underwriter III Resume

Objective
To secure a position with a stable and profitable organization, where I can be a member of a team and utilize my business experience to the fullest.

Professional Experience

Underwriter/Loan Resolution Supervisor, Confidential., May 2010 – Present
Loan Resolution Supervisor, May 2010 - Present

Manage a team of 25 loan workout associates work in a high volume, deadline or production driven environment
Handle complex customer escalations (via phone and correspondence).
Provide daily coaching and feedback to their associates.
Conduct monthly associate call monitoring and account auditing.
Compile team and departmental performance related reports using Word and Excel.
Conduct Team meetings Scheduling and monitoring team work-flow
Conduct side by side coaching

Underwriter III, Jan 2006 – May 2010

Communicated effectively with internal and external clients and GMAC UW Vendors on inquiries on loans underwritten by GMAC Bank/Vendors.
Researched and responded to team lead on loans requiring additional escalation and review and ability to summarize issues, concerns and recommendations
Client liaison with GMAC Bank and client
Call clients on proactively addressing underwriting submission deficiencies
Underwrote Jumbo loans, special programs as determined by lending authority set by Underwriting Management.
Worked with clients (Correspondent/Broker) and team members (Underwriters, Broker Coordinators, Table Funding, Correspondent Team Leaders, and Account Executives) to identify potential solutions/alternatives for difficult/denied loan files.
Provided necessary back-up support to Team Leader as necessary to ensure efficient operations and smooth and timely flow of work.
Discussed specific loans, program and investor guidelines with clients.
Participated in the orientation of new personnel to ensure consistency.
Reviewed and maintained guidelines to stay up-to-date with all requirements.
Entered complete and accurate data in systems to ensure data integrity.
Used an automated underwriting system to augment the risk analysis process, which requires acceptance and understanding of artificial intelligence technology.
Maintained department resource library to maintain reference material.
Assisted in correction of Delivery Violations and government insuring deficiencies on specific files as required.
Reviewed audit files for Quality/Funding issues and Watch List customers, to determine compliance and acceptance of loan.
Participated in ongoing enhancement/training of team members.
Analyzed condo and PUD eligibility and complete warranty information.
Analyzed DPA programs and Trust agreements as needed

Underwriter, Confidential Feb 2003 - Jan 2006

Thorough understanding of underwriting policies and procedures, including investor guidelines and regulatory updates.
Thorough knowledge of FNMA, and FMLMC guidelines and standards.
Experience with income validation including personal and corporate tax forms.
Reviewed and evaluated mortgage loan applications and supporting docs to determine borrower capacity , capability and credit worthiness to meet investor , lender and government guidelines
Due diligence to ensure no fraudulent activity occurred
Recorded loan denial specifying investor and institutional guidelines and basis for declining application in accordance with investor/state/federal regulations.

Front Line Underwriter, Confidential, 2000 - 2003

Reviewed and evaluated information on mortgage loan application and supporting documents to determine if borrower’s capacity, capability, and credit meet lender/investor and government requirements.
In-depth knowledge and understanding of transaction components that indicate a potential for fraud.
Constant communication with all involved parties via e-mail, phone calls, and/or face to face consultation in order to exhibit excellent customer service
Recorded loan denial specifying investor and institutional guidelines and basis for declining application in accordance with investor/state/federal regulations.
Front line underwriting – Auditing, Underwrites, Delegated Underwriting of A-Paper, Alt-A, A Minus, Retail, Wholesale. Hard files and paperless systems.

Education

Currently pursuing Associate\'s degree

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