OBJECTIVE:

Technical Writer and Scientific Writer

SUMMARY:

• Technical and Scientific Writer in Advanced Technologies, including Biotechnology, Medical Device, Pharmaceuticals, Cybersecurity, Energy Systems and Confidential Data Centers
• Expertly utilized advanced technical writing skills and various computer software applications to compose, create, edit, and revise scientific and technical documentation, including Manuals, Standard Operation Procedures (SOPs), Job Aids, User Manuals, Forms, Work Instructions, Operations Guides, and Training Materials.
• Biotechnology, Medical Device, Pharmaceuticals and Life Sciences abilities
• Wrote a variety of technical and laboratory documentation, including SOPs, manuals, and batch records for major biotechnology and medical device companies.
• Translated technical information and new concepts and techniques obtained by interviewing subject - matter experts, scientists, technicians, and researching information, into clear and concise instructions that were standardized, easily followed and understood by a variety of scientific and laboratory personnel.
• Familiar with a variety of laboratory instruments, apparatus, techniques, and scientific principles used in Biotechnology, Molecular Genetics, Microbiology, Pharmaceuticals, Chemistry, and Life Science.
• Proficient in Quality Systems, QA/QC, GLP, cGMP used in Biotechnology and Biopharmaceutical industries. Conducted Document Control, Database Applications, and Change Control procedures.
• Expertly applied document control, electronic document storage software, and change control procedures.
• Utilized database applications, electronic document storage techniques, and Electronic Data Management Systems (EDMS), for data migration, storage, and archiving.
• Wrote a variety of procedures used in the operation of natural Confidential and Confidential utilities.
• Developed, wrote, authored, reviewed and improved technical documentation including Manuals, Standard Operation Procedures (SOPs), Job Aids, Forms, Templates, Operations Guides, Work Instructions, and Training Materials.
• Expert in Microsoft Word, Excel, PowerPoint, Visio, and SharePoint.
• Created and edited Business Process Model and Notation (BPMN) documents to communicate process steps.
• Organized complex topics and communicated concepts clearly and concisely, conforming to a specific style.
• Interviewed and collaborated with subject-matter experts to obtain information to write content.
• Translated technical information into clear, concise instructions that are standardized easily followed and understood.
• Proofread and edited documents.
• Used photographic materials and/or imaging software for illustrations and creation of procedures.
• Background in IT systems, computer hardware, software and storage systems.
• Created charts, graphs, and forms.
• Interacted with Confidential Data Center teams to produce multiple types of professional writing, including, training material, manuals, and procedures. Expert in Confidential Docs, Confidential Sheets, and Confidential Drive.

COMPUTER SKILLS:

• Composed and edited numerous technical documents by utilizing a variety of computer software applications including:
• Microsoft Office
• Microsoft Word
• Microsoft Visio
• Microsoft Excel
• Microsoft Access
• Microsoft PowerPoint
• Adobe Photoshop
• Adobe Acrobat Pro
• Confidential Docs
• Confidential Sheets
• Macintosh OS X
• Confidential Drawings
• Microsoft Office 360
• SnagIt
• Windows

WORK HISTORY:

TECHNICAL WRITER

Confidential, Palo Alto, California

Responsibilities:

• Interviewed Subject Matter Experts and conducted research necessary to produce a variety of documentation, including instructions and training materials used for the operation of a new hospital.
• Expertly utilized Microsoft Office applications in document creation.

Technical Writer

Confidential, Pleasanton, California

Responsibilities:

• Created, proofread and edited a variety of documents including procedures and work instructions for a multinational health care company that manufactures numerous medical devices and diagnostics products.
• Worked closely with engineering team to draft and edit design documents/drawings, process instructions, test reports, protocols, test plans, reports, summaries and final reports.
• Interviewed subject matter experts (SMEs) and conducted research to obtain the content needed to edit and create procedures.
• Formatted documents according to specific company writing style.
• Proficiently utilized Microsoft Word and Adobe Acrobat Pro in document creation.

Technical WRITER

Confidential, San francisco, California

Responsibilities:

• Expertly utilized a variety of computer software and technical writing techniques used in document creation, editing, proofreading, and revising various types of documentation, including manuals, procedures, templates and instructions used in the operation of medical devices. These medical devices were used for communication with IT equipment.
• Created and edited work flow diagrams and flowcharts using Microsoft Visio.
• Composed and edited manuals for the operation of various telecom, video conferencing and communication devices used at Zuckerberg San Francisco General Hospital.
• Created help desk / troubleshooting procedures.
• Wrote troubleshooting scripts to explain how to solve IT issues involving medical devices.
• Composed computer software user documentation and technical training material.

Technical Writer

Confidential, Mountain View, California

Responsibilities:

• Interacted with Confidential Data Center teams to produce multiple types of professional writing, including, training material, manuals, and procedures.
• Edited procedures used in the operation of equipment ( Confidential .g., Confidential infrastructure, hardware, servers, storage systems) used Confidential Data Centers.
• Worked with management to organize existing documentation, identify deficiencies and prioritize solutions.
• Obtained information by interviewing and collaborating with Subject Matter Experts, Confidential Data Center Engineering, Construction, and Operations teams.
• Produced documents that were understood by both technical teams and prepared for external publication.
• Created and used Confidential templates to create a variety of Confidential documentation.
• Edited and proofread procedures and manuals to ensure that they met with the correct Confidential style guides.

Senior Technical Writer

Confidential, San Francisco, California

Responsibilities:

• Wrote, proofread and edited a variety of Confidential & Confidential & Confidential ) documents including procedures, standards, and job aids, according to Confidential & Confidential writing and style guides. Formatted documents into standard specification format.
• Created and edited Business Process Model and Notation (BPMN) documents to clarify process steps.
• Expert in document control, database applications, electronic document storage techniques, and Electronic Data Management Systems (EDMS).
• Interviewed Subject Matter Experts (SMEs) and conducted research necessary to produce accurate, comprehensive documents.
• Expert in Microsoft Word, Excel, PowerPoint, Visio, and SharePoint.
• Added illustrations charts and figures to procedures and job aids to explain the process steps in greater detail.

Senior Quality Assurance Specialist / Biotechnology Technical Writer

Confidential, South San Francisco, California

Responsibilities:

• Composed, edited and created a variety of documents, including global Good Clinical Practice ( Confidential ) and Good Pharmacovigilance Practice (GVP) regulated procedures related to clinical studies for a biotechnology company that uses the human genetic information to discover, develop, manufacture and commercialize medicines to treat patients with serious or life-threatening medical conditions.
• Produced a variety of Microsoft Excel documents. Cataloged thousands of records into spreadsheets for data migration.
• Independently led a cross-functional working group on Confidential /GVP processes, providing guidance on overall creation and management of controlled documents ( Confidential .g. Standard Operating Procedures).

Technical Writer

Confidential, Emeryville, California

Responsibilities:

• Worked collaboratively with project team members including Manufacturing, Engineering, Process Development, Quality and other subject-matter experts, to solidify content for a biotechnology and pharmaceutical company that provides products to fight more than 20 vaccine-preventable viral and bacterial diseases.
• Created new or revised existing content for Standard Operating Procedures (SOPs) Batch Production Documents, and other technical documents with a high degree of quality in accordance with cGMP requirements and corporate guidelines.
• Responsible for the creation of a variety of technical documentation, including instructions, forms, methods, and procedures.
• Independently researched, wrote, edited and proofread technical documentation.

Technical Writer

Confidential, San Ramon, California

Responsibilities:

• Responsible for the editing and creation of a variety of technical documentation, including instructions, job aids, standards, methods, and procedures.
• Composed procedures, job aids, and step-by-step illustrated instructions for Confidential & Confidential field personnel. Researched, wrote, edited and proofread technical documentation.
• Interviewed subject-matter experts and conducted research necessary to produce accurate, comprehensive documents.
• Recorded process steps with a digital camera. Used photographic materials and/or imaging software for illustrating process steps.

Document Control Specialist

Confidential, La Jolla, CaliforniA

Responsibilities:

• Expertly edited and revised a variety of scientific, engineering, and technical documents to ensure that they met with quality standards and style guidelines for a genetic diagnostics company that designs, develops, manufactures and markets innovative technology, instrumentation for clinical research, In Vitro Diagnostic (IVD) laboratory procedures, and clinical molecular diagnostics markets.
• Conducted change control activities on numerous documents.
• Electronically and physically filed and stored thousands of documents. Migrated electronic versions of documents, stored in SharePoint files, including quality records, batch records, SOPs, work instructions and engineering diagrams, into a new Electronic Data Management System (EDMS), MasterControl.
• Created a variety of Microsoft Excel spreadsheets used for the storing and transfer of Quality metadata.