SUMMARY:

• Management skills in content and design of marketing, advertising, presentation, and technical documentation, including agency and vendors.
• Excellent skills for program and product management.
• Printers, print houses, color separators, scanners, cameras, studio

EXPERTISE SOFTWARE KNOWLEDGE:

• Windows, Microsoft Office, Microsoft Meeting, Microsoft Project, Microsoft FrontPage, SharePoint, Microsoft Developers Community, Microsoft HTML Help Workshop, for online help.
• Unix, Linux, Microsoft.Net framework
• Arbortext - Epic Editor, Confidential
• ASP, JBScript, Java Script, Confidential, HTML, DHTML, XML, SGML
• Apple, Macintosh
• Adobe - InDesign, Photoshop, Illustrator, FrameMaker, PageMaker, QuarkXpress, Acrobat, Director Premier, After Effects, GoLive, Acrobat, Flash, Fireworks, Dreamweaver, Flash
• JBuilder with Ulead, InstallShield
• Micrografx Suite, Corel Publishing Suite
• Visio
• RoboHelp
• Microsoft HTML Help Workshop
• Agile, Captivate, ClearCase, Perforce, SharePoint, Siebel CRM

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Technical Writer/Editor

Responsibilities:

• Writing Datasheets, API, User Guides, Application Notes, Application User’s Guides for Microcontrollers.

Sr. Technical Writer/Editor

Confidential, San Jose, CA

Responsibilities:

• Writing Datasheets, API, User Guides, Application Notes, Application Guides for Wireless Power, Microcontrollers.

Sr. Technical Writer/Editor

Confidential, Santa Clara, CA

Responsibilities:

• Writing HTML Help, procedures and manuals for user guides and assembly of solar energy manufacturing that create flexible solar panels.

Sr. Technical Writer/Editor

Confidential, Fremont, CA

Responsibilities:

• Writing CLI User Guides, Secure Web Management User Guide, Test Procedures and Help Menu, API, SDK, for industrial network switches with hands - on testing.

Technical Writer

Confidential, Fremont, CA

Responsibilities:

• Writing overviews for new computer products accessories website.
• Stanford University, Graduate School of Business - translating interviews of business founders and CEO participants into digital content for Confidential

Sr. Technical Writer, Information Developer

Confidential, San Jose, CA

Responsibilities:

• Writing topic-based customer documentation for Information Management Systems (IMS) Tools software for banking security and encryption.
• Using Confidential - Arbortext, Epic Editor

Sr. Technical Writer/Editor

Confidential, San Jose, CA

Responsibilities:

• Writing customer documentation for component, hardware and software products about performance and productivity for CPLD, FPGA, and structured Confidential designs.
• Writing documentation plans, application notes, user, administration, operation, installation manuals, API, SDK, and online help.

Sr. Technical Writer/Editor

Confidential, San Jose, CA

Responsibilities:

• Writing customer documentation for two large and extensive software products for semiconductor wafer defect detection, writing documentation plans, release notes, user, administration, operation, installation manuals, online help, API, SDK, and Wiki.
• Managing engineering and customer analysis in order to update projects.

Sr. Technical Writer

Confidential, Mountain View, CA

Responsibilities:

• Business software, QuickBooks Group, Learning and Assistance Team
• Writing and editing QuickBooks Help menu for QuickBooks Premier.

Graphic/Web Designer/Technical Writer

Confidential, Draper, UT

Responsibilities:

• Graphic/Web design, writing for Marcomm collateral to bring business partners together.
• Logo design, letterhead, brochures, content, business cards, prepress/printing
• Designed website and content.

Confidential, Santa Clara, CA

Sr. Technical Writer

Responsibilities:

• Writing and illustrating for white papers, hardware and software user guides and manuals.

Graphic Designer

Confidential, Redwood City, CA

Responsibilities:

• Editing and creating illustrations for technical publications hardware and software user guides and manuals for an IT networking audience.

Technical Writer

Confidential, Mt. View, CA

Responsibilities:

• Writing and editing of marketing technical white papers and collateral.

Technical Publications Manager/Technical Writer/Sr.Graphic/Web Designer

Confidential, San Jose, CA

Responsibilities:

• Manage and budget Technical Publications Department vendors, prepress, printers, requests, and purchases.
• Managing engineering and customer analysis in order to update projects.
• Writing, editing, scheduling for technical publications, hardware and software user’s guides and help guides, release of project documentation, training, tutorials, and animation for front-end InstallShield. Video, animation, and art creation for software applications along with user interface testing, and manufacturing packaging.
• Working with all departments, writing the ISO policies, procedures and processes, including creating intranet websites for internal use. Creating PowerPoint presentations, education, training and manner of distribution of product advertising and technical publications for company’s intended audiences including Sales, Field Engineers, and customers. Company collateral for marketing, product development, email advertising.
• Web Designer of Test Systems Division intranet and wiki.
• Write and design Style Guide for manuals, illustrations, and on-line documentation.

Sr. Graphic Designer/Illustrator

Confidential, Santa Clara, CA

Responsibilities:

• Collateral design, printing, and distribution. Illustration and PowerPoint presentation design within Marketing Communications Group, for Executive staff, Sales and Field Engineers, prepress/printing for the semiconductor fabrication clean-room industry.

Sr. Graphic Designer/Illustrator

Confidential, Cupertino, CA

Responsibilities:

• Design content for documentation hardware and software user guides and tutorials for Engineering, Marketing, and Customer Service.
• Responsible for creating art, animation, photography, and maintaining consistency of layout design and standards of technical manuals for products.
• Partnered with Marketing Executives, Education Executives, Program Managers, Publishing Director, Engineers, Writers, and Editors for marketing and technical publications of hardware and software instruction manuals, systems support, education, customers and products.