Senior Staff Writer Resume

SUMMARY:

Experienced Technical Writer — Software, Hardware, and Firmware Documentation
Versatile writer with extensive background in online and printed technical documentation.
Very comfortable working in a diverse environment with engineers, programmers, marketers, executives, support staff, writers, and designers.
Computer Science foundation enhances writing skills.
Writes hardware, software, API, and firmware documentation to rigorous standards for clarity, readability, completeness, and compliance with standards. Creates and edits ISO9000 documentation; leads internal audit teams
Manages projects from start to finish: hires and/or assigns personnel, determines project scope, assigns project tasks, reviews/edits all project documentation for adherence to company style guides and/or other standards
Performs technical writing of all forms of instructional and installation manuals for Fiber Channel, Ethernet, SCSI, and iSCSI ASICs, BIOS, host bus adapters (HBAs), and network interface cards ( Confidential ).
Develops installation manuals for operating systems, hardware, database management systems, and data communications products for both workstations and server systems
Creates templates and style guides for both technical and marketing documents
Leads, manages teams of writers and contractors. Makes deadlines, nails the budget

AREAS OF APPLICATION EXPERTISE:

EMPLOYMENT HISTORY:

Confidential

Senior Staff Writer

Responsibilities:

Creates Confidential manuals for use by system engineers in the development of printed circuit boards, and firmware specifications for driver development
Wrote a suite of end - user software and hardware manuals for Confidential 's HBAs
Using OEM-supplied templates and style guides, created end-user documentation for Confidential HBA products used in the VAR and channel storage area network (SAN) markets
Works directly with subject matter experts including electrical engineers, system designers, signal integration teams, system engineers (SEs), and marketing staff
Creates and maintains format, style, and graphic standards for technical and marketing documents using FrameMaker and InDesign
Creates and maintains document production schedules
Represents documentation support group in departmental status meetings

Confidential

Consultant

Responsibilities:

Created a consistent, brand-compliant look and feel for all of their printed material, working with the engineering, marketing, and sales departments.
Wrote all documentation for the company, including data sheets, user’s guides, and device specifications.

Confidential

Technical Writer

Responsibilities:

Wrote or updated existing software documentation for system users
Independently wrote hardware installation guides for engineers responsible for monitoring and repairing communications equipment, interfacing directly with programmers, engineers, and support personnel. Talents utilized on this job include:
Created style standards for existing documents using Ventura Publisher
Created artwork using CAD software

Confidential

Associate Technical Writer

Responsibilities:

Coordinated efforts of writers working on a suite of manuals, and multiple writers working on the same manual
Wrote documentation for both software and hardware, with no prior knowledge of the product
Aided programmers testing and debugging software being documented; recommended software modifications to improve ease of use