Technical Writer/editor Resume
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SUMMARY:
- Possess excellent technical writing and editing, program management, and analytical skills honed from almost 20 years of supporting strategic objectives.
- Experienced with supporting fast - paced, detail-oriented environments.
- Able to cultivate positive relationships with clients and colleagues, communicating with clarity and diplomacy.
TECHNICAL SKILLS:
- Adobe DreamWeaver, Professional, PageMaker, and Photoshop
- Microsoft Word, Excel, PowerPoint, Access, SharePoint, and SharePoint Designer
- SAP and Business Objects
- Oracle Clarity
PROFESSIONAL EXPERIENCE:
Technical Writer/Editor
Confidential
Responsibilities:
- Interact with staff and corporate systems for proposal responses to current or potential clients.
- Write and edit proposals, statements of work, white papers, articles, and public relations and marketing collateral.
- Assist with editorial support for client deliverables.
Project Coordinator / Technical Writer
Confidential
Responsibilities:
- Wrote and edited proposals and statements of work.
- Reviewed RFPs and provided consultation based on available resources and capabilities.
- Assisted with editorial support for client deliverables.
- Customized project descriptions for proposals based on requirements.
- Wrote and edited content for company websites. Served as site administrator.
Sales Consultant
Confidential, Springfield, VA
Responsibilities:
- Educate and consult customers regarding Confidential products and services.
- Fulfill shipping, printing, and office product orders both online and in-person.
Sales Consultant
Confidential, Springfield, VA
Responsibilities:
- Educate customers about Confidential products and services.
- Consult with customers regarding projects and materials.
- Fulfill orders online and in-person.
Senior Technical Writer/Business Analyst
Confidential, Ashburn, VA
Responsibilities:
- Supported program management through troubleshooting and problem-solving of global system(s) development and implementation, reporting, and data requirements.
- Interpreted systematic data and responded to immediate requests for technical reports, presentations, and business intelligence.
- Consolidated reports and presentations into written synopses of findings.
- Wrote white papers concerning Confidential products for sales purposes.
- Provided technical writing and editing support for the enterprise organization.
- Served as the content manager for an internal website.
Technical Writer
Confidential, Chantilly, VA
Responsibilities:
- Consulted Federal client with status updates and solutions in a fast-paced IT environment.
- Responded to immediate client requests with presentations, reports, and status updates.
- Researched, wrote, and edited IT security documents. Evaluated security data and ensured accuracy of documentation.
- Prepared and submitted monthly and weekly reports to government lead.
Communications and Publications Director
Confidential, Reston, VA
Responsibilities:
- Managed and supervised production of all publications and collateral for membership and sales.
- Outlined and maintained publication budget.
- Assisted writing speeches for association members testifying before Congress.
- Worked with authors and committees to meet publication criteria.
Director of Communications
Confidential, Springfield, VA
Responsibilities:
- Researched and analyzed data concerning client agendas and informed membership of evolving issues and trends.
- Wrote and published articles in client newsletters, websites, and reference resources.
- Lobbied members of U.S. Senate and House of Representatives and the Virginia General Assembly concerning client legislation.
Associate Technical Writer/Editor
Confidential, Alexandria, VA
Responsibilities:
- Wrote and edited technical white papers for clients.
- Wrote proposals that led to multi-million dollar contracts.
- Served as the content manager and assistant graphic designer for corporate website.