Consulting Technical Writer Resume

SUMMARY:

Consulting technical writer with expertise in virtualization, developer tools and complex systems internals.

TECHNICAL SKILLS:

C/C++ UNIX Confidential Photoshop
Java MacOS Word Pagemaker
Pascal VMS VI Illustrator
Ada MS Windows WebWorks NROFF/TROFF

PROFESSIONAL HISTORY:

Consulting Technical Writer

Confidential

Responsibilities:

Authored an administration operations guide for a virtual storage management system.
Product not yet released.

Confidential

Lead writer

Responsibilities:

Authored reports detailing various client security vulnerabilities.
Projects entailed analyzing all types of security attacks and methodologies, including XSS attacks, source code analysis for memory allocation attacks and physical site security penetrations.
Authored reports for both black - box and grey-box evaluation modalities.
Also wrote and edited marketing and sales contract documentation.
Hired and trained two contract editors as direct reports. Reported directly to CEO.

Confidential

Principal technical writer

Responsibilities:

In three months totally restructured and rewrote the online help for Confidential market leader Confidential in preparation for OEM partnership with Confidential .
Highly proactive project leadership with minimal oversight.
Worked directly with VP of Product Marketing and head of engineering.
Knowledge of vSphere systems internals and API's vital for the turnaround of legacy help content to meet industry standards.
Documented performance analysis tools used
Consulted with senior management on product marketing strategy for Confidential -targeted sales program.

Confidential

Technical Writer

Responsibilities:

Wrote initial draft of Confidential genetic analysis application.

Confidential

Technical Writer

Responsibilities:

Returned on contract to author a users guide for the new e-discovery module of the Confidential archiving suite.
Heavily revised both the Linux and Windows versions of the Confidential Installation Guide.

Confidential

Technical Writer

Responsibilities:

Revised the Ultimate Guide to iReport and Ultimate Guide to JasperReports manuals for the 3.0 release.
The project comprised developmental editing of over five hundred pages of documentation that had not been revised for two years.

Confidential

Principal Technical Writer

Responsibilities:

Authored a documentation restructuring plan for 1,000-page manual set.
Advised CEO and CTO on documentation costs and terms during contract negotiations with a major partner.
Managed hiring process for second staff technical writer.
Recruited senior engineering staff for non-writing positions.

Confidential

Responsibilities:

Substantially restructured and revised the core system installation guide.
Rewrote and expanded e-mail archiving administration guide.
Updated and republished entire documentation set to reflect complete revision of product user interface (new corporate name, new product naming, etc.).
Published numerous technical notes on short deadlines for key customers.

Virtualization Deployment Consultant and Technical Writer

Confidential

Responsibilities:

Authored deployment documentation for enterprise systems migrations to Confidential .

Senior Technical Writer

Confidential

Responsibilities:

Responsible for all documentation related to core system internals.
Documented networking optimization methods, virtual machine clustering configuration, SAN management tools, disaster management strategies for employing virtual machines and system-wide resource management.
Published time-critical technical notes in response to Confidential security alerts.

Senior Technical Writer

Confidential

Responsibilities:

Wrote reference and tutorial documentation for API's, code libraries and development tools for Confidential Multiplayer development system.
Responsible for all hardware and software installation documentation for rapidly evolving title Confidential platform.
All projects authored from engineering specifications or direct analysis of code libraries.

Technical Writer

Confidential

Responsibilities:

Updated and rewrote debugger documentation for dedicated Ada software development suite.
Consulted on migration of extant publications set to Confidential .
Trained Lockheed staff developing software architecture .

Technical Writer

Confidential

Responsibilities:

Wrote installation guides, release notes and reference documentation for UNIX-specific tools.
Responsible for all technical publications provided with UNIX versions of IBI's database software.

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